Exterior detail

Reviews of Max Aviation Villa & Apartments

3.5 out of 5
Max Aviation Villa & Apartments
Alleeweg 15, Bern, BE

Reviews

8.8

Excellent

Rating 10 - Excellent. 93 out of 176 reviews" "
Rating 8 - Good. 64 out of 176 reviews" "
Rating 6 - Okay. 13 out of 176 reviews" "
Rating 4 - Poor. 6 out of 176 reviews" "
Rating 2 - Terrible. 0 out of 176 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023
Response from Claude Neumeyer on 28 Jun 2023
Thank you for your highly appreciated feedback. It has been our pleasure to welcome you and we would be very pleased to have the opportunity to welcome you another time in the future.

4/10 Poor

Kyle

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in May 2023
Response from Claude on 16 May 2023
Thank you for your feedback. We are sorry that we have been unable to meet your expectations.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2023
Response from Claude Neumeyer on 13 Mar 2023
Thank you for your highly appreciated feedback. It has been our pleasure to welcome you and we would be very pleased to have the opportunity to welcome you another time in the future.

10/10 Excellent

Gopal Santosh

Business traveller
Liked: Cleanliness, room comfort
I am coming back here - EVERY TIME
I had a few changes, but they always accommodated my needs. Their communication, service, and cleanliness are very good.
Stayed 1 night in Oct 2022
Response from Claude Neumeyer on 24 Oct 2022
Thank you for your highly appreciated feedback. It is our pleasure to welcome you.

10/10 Excellent

Mrinmoy

Stayed 1 night in Mar 2022
Response from Claude Neumeyer on 31 Mar 2022
Thank you for your highly appreciated feedback. It has been our pleasure to welcome you and we would be very pleased to have the opportunity to welcome you another time in the future.

10/10 Excellent

Eyal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great for a family stay. There's a fully equiped kitchen available downstairs, with a small yard for guests.
Stayed 1 night in Oct 2021
Response from Claude Neumeyer on 18 Oct 2021
Thank you for your highly appreciated feedback. It has been our pleasure to welcome you and we would be very pleased to have the opportunity to welcome you another time in the future.

10/10 Excellent

Ian

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The entire place was pristine and so relaxing. It felt very homey and was a very relaxing experience. All interactions with the staff was friendly. I would highly recommend staying here!
Stayed 1 night in Sep 2021
Response from Claude Neumeyer on 4 Oct 2021
Thank you for your highly appreciated feedback. It has been our pleasure to welcome you and we would be very pleased to have the opportunity to welcome you another time in the future.

10/10 Excellent

Kristjan, New york

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Close to the city and easy access to public transportation. If you are driving it comes with a free parking pass that allows you to park anywhere in the city that has a blue parking square
Stayed 1 night in Mar 2020

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Bern
The apartment was just as advertised. Very clean and well appointed. Comfortable bed and sofa. The kitchen was well equipped and we were able to make a full meal easily. The staff was very attentive and had good suggestions for touring. The location is great. Especially recommend the short walk to the Paul Klee center that is very close by.
Stayed 2 nights in Dec 2019
Response from Claude on 24 Dec 2019
Thank you for your highly appreciated Feedback. It has been our pleasure to welcome you and we would be very pleased to have the opportunity to welcome you another time in the future.

8/10 Good

Hilarie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The building and neighborhood are charming, quiet, and perfectly appointed for a quiet stay. i was not aware that the bathroom is not in the room. The bed, though perfectly comfortable did not have sufficiently large covers for 2 people. i would definitely stay again .
Stayed 1 night in Nov 2019
Response from Claude on 29 Nov 2019
Thank you for your appreciated Feedback. It has been our pleasure to welcome you and we would be very pleased to have the opportunity to welcome you another time in the future.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We had a king size bed with our own bathroom. The room was really too small for a king size bed, as it left no room
Stayed 2 nights in Sep 2019
Response from Claude on 7 Oct 2019
Thank you for Your feedback. We appologize not have met Your expectations.

10/10 Excellent

Hitesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Surprise, nice room, courteous staff.
It was a pleasant surprise! Nice bright clean room and very courteous staff. Location is quite with excellent public transportation with about 7 minutes to city center. I will certainly use Max Attention wherever available.
Stayed 1 night in Sep 2019
Response from Claude on 7 Oct 2019
Thank you for Your highly appreciated feedback!

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good apartment good tram access to old town
Sat Nav found it ok and parking at apartment great. Did expect our own kitchen rather than shared. Liked the chocolates on the bed. good tv and English channels. Tram ticket enabled quick and easy access into the old town. Fabulous old centre unfortunately it was a Sunday and all shops closed.ere were all the brewpubs i was hoping for?
Stayed 1 night in Aug 2019
Response from Claude on 7 Oct 2019
Thank you for Your highly appreciated feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Nice and clean room. Though the hotel gave very clear instructions but you have to manage everything by yourself if you arrive after 6:00 pm since there is no staff there. Give free transportation pass.
Stayed 1 night in Jul 2019
Response from Claude on 30 Jul 2019
Thank you for Your highly estimated feedback!

4/10 Poor

Verified traveller

Travelled with partner
We were surprised to learn the apartment shared a common area with 2 other bedrooms - this was not clear from the site. Renters in other room were cooking in the kitchen at 2am. There were no privacy shades for the bedroom which faced the main entrance. The bathtub was old and discolored. Directions to get to the apartment were not clear (only to the office). The man was helpful and courteous.
Stayed 2 nights in Jun 2019
Response from Claude on 19 Jul 2019
Thank you for your feedback. We are sorry not to have met your expectations.

8/10 Good

douglas

Liked: Cleanliness, property conditions & facilities
Perplexed in Bern
A bit thrown by no one there upon arrival. A phone was left under a sign explaining to call this number for instructions. Sorry, never made a phone call in Bern, Switzerland. Tried and failed using full number given. Had to find neighbors (good thing I’m fluent in German), explained situation, they made call, retrieved information for lock box, entered house, found room and settled. Room was adequate, but our bed was small and one side was pushed against a wall so one person had to crawl over the other for night bathroom runs. It was a mixed bag. Staff was very nice and helpful.
Stayed 4 nights in May 2019
Response from Claude on 18 May 2019
Thank you for Your feedback. We apologize for the inconvenienced You experienced initiall but hope you enjoyed Your stay Overall.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for the price and lovey rooms.
Lovely stay with very helpful and friendly staff. Amazing rooms and location.
Stayed 1 night in Mar 2019
Response from Claude on 26 Mar 2019
Thank you very much for your highly appreciated feedback. It has been our pleasure to welcome you and we would be very pleased to have the opportunity to welcome you another time in the future.

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Claude on 3 Jan 2019
Thank you for Your highly estimated feedback and for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2018
Response from Claude on 26 Nov 2018
Thank you for Your highly appreciated Feedback!

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room in a villa style house
Good location with easy public transportation within 5 minutes walk. The hotel hands out a ticket for free public transport during our stay. Very clean and spacious room.
Stayed 2 nights in Sep 2018
Response from Claude on 13 Sept 2018
Thank you for your highly appreciated feedback. It has been our pleasure to welcome you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable place. Very friendly and helpful staff
Stayed 1 night in Mar 2018
Response from Claude on 4 Apr 2018
Thank you for your highly appreciated feedback. It has been our pleasure to welcome you.

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool place
Awesome place, central, tidy, and very nice. Great
Response from Claude on 4 Apr 2018
Thank you for your highly appreciated feedback. It has been our pleasure to welcome you.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Thank you for your feedback. It has been our pleasure to welcome you and we would be very pleased to have the oportunity to welcome you another time.

8/10 Good

Paola, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and comfy Apartment
The apartment is modern , nicely furnished and decorated , incredibly clean and organized. It is located in a residential area up in a hill 15-20 minutes away by bus from downtown. The nearest bus stop is about 5 blocks away . When you have lots of baggage it presents a challenge to carry them walking up the hill , but if you take a taxi or drive a car you will be fine .
Stayed 1 night in Jul 2017
Response from Claude on 30 Jul 2017
Thank you for your feedback. It has been our pleasure to welcome you and we would be very pleased to have the oportunity to welcome you another time.

10/10 Excellent

Karen , Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, safe, clean, homey.
The staff went out of their way to accommodate us and make us comfortable. It was clean, comfortable, spacious, and safe. The location was perfect.
Stayed 2 nights in Jun 2017
Response from Claude on 29 Jun 2017
Thank you for your highly appreciated Feedback. It has been our pleasure to welcome you.

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Friendly staff Easy access to the city centre

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
A nice stay for the gregarious traveler

8/10 Good

Chris, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and easy to get to.
Nice room/apt in older villa. Easy to access via tram from railway station. Very helpful staff. 5-10 minutes walk to supermarket and restaurants but supermarkets and shops not open on Sundays and after 5 pm on Saturdays. Room cost includes Bern pass which enable use of all trams which is great value.

8/10 Good

Jess, Sussex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to the city, clean and comfortable
As per the title! If you are driving, there is no getting out of the permit fee- all the streets in Switzerland are permitted. Bern old town is pretty but everything is quite expensive. Be prepared (we stopped in a French supermarket for provisions before crossing the border)! The appartment was large and had everything we needed, it is close to the tram line and local shops are not far from the door.

6/10 Okay

Rolando

Liked: Cleanliness, property conditions & facilities
Relaxing place
Nice place

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience and clean
Eventhough blankets were provided in the room, the room heating device was working during the night so the air in the room was cold to breath. In the morning the heating device was turned on again but it was to late since we were checking out. They should leave the device on so the guest adjusts it as needed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apt Very clean Friendly staff Great location
Very nice stay Much recommended Very clean Organized Great stay

8/10 Good

Marisa, N.J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT STAY
My stay very pleasant. It was my first stay at max aviation apartment and it was a very pleasant surprise. The apartment was kept very clean, I feel it was cleaner than any hotel I would have stayed. The staff was friendly and helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great service. Highly recommended. Staff was very helpful. Only bad thing was the high price, but if you book during the sales or promotion, it is worth the price.

8/10 Good

Janis, British Columbia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sharing an Apartment in Bern
We didn't realize when we booked Max Aviation that we would actually be sharing an apartment with others. Specifically, sharing a bathroom with two other guests. Although it wouldn't be my first choice, it worked out alright. Our neighbours were, for the most part, considerate. The rooms were modern and clean and well-appointed. Although the apartment is in a suburb of Bern, it is very easy to get into the city centre on the tram.

8/10 Good

John, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice change of pace in a shared apartment
This was a shared 3-bedroom apartment. Very convenient access to tram and grocery shopping. Exceptionally clean apartment; very nice kitchen. Although we booked a private bathroom, it was in a shared hallway. I am not convinced the internal room keys are unique per room/bathroom. A shared apartment may not work for all, but it did for us: we only saw the other occupants very briefly over a couple of night stay. Was a nice change of pace, and good value, over typical hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
not bad
This is actually a three-bedroom apartment, and what we lived in was one of the three bedrooms in the apartment. The apartment is not located in the building where the check-in place is. After check-in, someone drove us to the apartment. Well, though not the best hotel experience, overall it's not a bad experience.

10/10 Excellent

Gaurav, Waukegan, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Its a great hotel. Worth every penny and more. It is an apartment which has 3 rooms. We were put in the room with King bed. There were 2 bathrooms shared between 3 rooms. but since one room was empty, we were given one bathroom with no one sharing with us. the room was very clean and everything was smelling fresh and new. it was very comfy. the apartment has a kitchen, which we used to make vegetarian food for us. the super market is just below the building so you can get the groceries and cook. it is 10 mins from bern station. I would recommend this to everyone.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice pleasant apartment, close to transportation and shops.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and a pleasant stay
A very pleasant stay.

10/10 Excellent

Thomas, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice hotel

10/10 Excellent

Jacqueline, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff! So friendly and helpful. Beautiful view and very clean. Very happy with stay. Somewhat off the beaten path, but not bad. Very easy to get around.

10/10 Excellent

Colleen, Mississauga, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment close to city center
This was a great apartment rental close to the city center. Very clean and well equipped. The streetcar stop was a 2 minute walk from the building and we were in the city in 10 minutes. There are grocery stores right beside the apartment. Bedroom was very nice and comfortable. We had their driver pick us up from the train station when we arrived and also take us to the airport the next morning. Service was great and the rate was reasonable. Overall a very nice place and much cheaper than hotels in the city.
Sitting area
Kitchen
King-size bedroom

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely time in BErn! The accommodation was just what we were looking for.

10/10 Excellent

Anojan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly reception of guests and great communication before we arrived via email. The location is great with tram line in walking distance (10 min to Bern train station and downtown). Public transportation is included too. Room was clean, the bed was comfortable. The common kitchen had everything you need for small cookings! Our room had an own bathroom, it also had everything you need.
Stayed 2 nights in Jan 2024
Response from Claude Neumeyer on 23 Feb 2024
Thank you for your highly appreciated feedback. It has been our pleasure to welcome you and we would be very pleased to have the opportunity to welcome you another time in the future.

10/10 Excellent

Enver

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Claude Neumeyer on 23 Feb 2024
Thank you for your highly appreciated feedback. It has been our pleasure to welcome you and we would be very pleased to have the opportunity to welcome you another time in the future.

10/10 Excellent

JOSE IGNACIO DE LA PEÑA

Liked: Cleanliness, room comfort
Muy buen departamento, muy buena organización.
Stayed 2 nights in Sep 2023
Response from Claude Neumeyer on 21 Sept 2023
Gracias por sus comentarios muy apreciados. Ha sido un placer darle la bienvenida y estaríamos muy contentos de tener la oportunidad de darle la bienvenida en otra ocasión en el futuro.

10/10 Excellent

Marian, Neukirchen

Travelled with family
Liked: Amenities, property conditions & facilities
Herrvorragende Unterkunft!!!!
Stayed 1 night in Jun 2023
Response from Claude Neumeyer on 19 Jun 2023
Vielen Dank für Ihr sehr geschätztes Feedback. Es war uns eine Freude Sie begrüssen zu dürfen und wir würden uns sehr freuen Sie ein Andermal wieder bei uns willkommen heissen zu können.

10/10 Excellent

Katharina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Alles mit liebe und Geschmack gestaltet. Gute Organisation mit Checkin und Verpflegung.
Stayed 2 nights in Mar 2023
Response from Claude Neumeyer on 26 Mar 2023
Vielen Dank für Ihr sehr geschätztes Feedback. Es war uns eine Freude Sie begrüssen zu können und wir würden uns sehr freuen Sie ein Andermal wieder bei uns willkommen heissen zu dürfen.