Bernales Holidays

We just left Rome and our Hotel was in very nice neighborhood close to Metro line B Bologna which is 9 min walk from hotel to connect us to city center. Beds were very comfortable we had 3 twin bed room with 2 long closets for all three of our clothes nice medium size bathroom and staff at front desk GREAT CREW

Staff were nice and this place was close to everything! Loved it!

Eveything was perfect. I have stayed at alot of places in vegas and this was well worth the money. Will stay again.

I complained with the manager of the hotel and housekeeping for the poor management of my request to clean my room after the toilet got clogged. 9 am I requested to have the room clean (while we are out of the hotel) but returned to the hotel at around 2PM and the room was not cleaned yet. I called like 4 times and everytime I called, I was told that the cleaner is on its way (1st call was told it will only take 15-20 minutes) and took about an hour until after I complained that the cleaner arrived. When I spoke with another housekeeper on line and the manager I was told that all my earlier calls were not recorded (which explained why the room was not cleaned and the follow up cleaner never arrived). Its very frustrating.

One of my favorite hotels I’ve stayed in! The lobby smelled amazing, the staff were friendly and inviting, and we got a complimentary champagne drink once checked in. The room was very clean and had a lot of useful amenities like a mini fridge with waters and bubbly fruit beverages included. My favorite though was the nespresso machine! Perfect for the mornings and they have cute little coffee and espresso mugs you can purchase if you’d like. They also provide a robe and cozy slippers. The view was stunning and the blackout curtains are perfect for the mornings you want to sleep in. The Wilson is the restaurant attached to the hotel and is highly recommend trying them. I would also absolutely recommend this hotel and stay here again!