Bernales Hotels

"Great"

"New Building with extremely poorly designed rooms. Hot water is not reliable, had to take 2 cold showers. Staff had no explanation as to why there was no hot water. Bathroom had a horrible setup, non shower doors or walls of any sort. No place to set anything. Everything gets wet when using the shower. The floor floods and water pores out of the bathroom into the room. Property is extremely understaffed. Parking lot has few parking spots. Hotel is next to a Police Station of some sort and parking area full of impounded vehicles. Not a very safe looking area to walk around after dark. "

"Hotel beautiful and the staff very friendly. Our room with the sea view was unexpected but absolutely amazing. The only thing was that there no facilities to make tea and coffee in the room. There was a vending machine in the lobby which we were advised was free to use but unfortunately it was out of order for the entire time of our trip."

"Great location, and no troubles at all. We were only there one night, but we had everything we needed. There was some noise from people in the street at times during the night, but that’s no fault of the property - just be aware it could happen. Otherwise, all was well! "

"Too many people at Breakfast. Only one coffee machine. Very high price for a room for the night."

"Comfortable and clean hotel. Noisy on street side. Great breakfast."

"Restaurant was nice but the room was disgusting. Very very cold and smelt very strong of drains all through the night. No gesture of good will from the hotel. Apart from wavering the £15 parking fee. Reception staff did not listen and we found them very rude. "

"Room was clean and well appointed. Staff were very helpful. We booked mainly for its location close to the ferry port. Secure parking was a must for a fully loaded car after a long stay in Spain. The food in the restaurant was basic but very good. Maria who served us was by herself, but did a great job in dealing with a busy restaurant. I would recommend this hotel for the reason we chose it."

"Clean room but very basic"