Bestensee Holidays

Cute hotel right in the center of the museum campus. I came during the heatwave of June 2026 and the per-room adjustable AC blew nice and cold through the night. Shower was big and clean, and the bed was huge and comfortable. I even had a big fridge with a freezer which was amazing. Loved my stay here and would come again

Lonely stay at a beautiful hotel in a convenient location..Room was lovely and staff very welcoming.. The only thing that let this hotel down was lack of vegan options at breakfastdespite me shaking prior to stay..Once i asked they found me some yogurt but would be nice to have dairy free spread so could have toast.

I especially want to highlight the care and dedication of the staff—one night after walking all over Berlin during a heatwave my daughter managed to lock herself out of our room and we were so exhausted we didn’t hear her knocking. The staff found her wandering in her pjs, gave her a popsicle to calm her down and got her back to our room safely, and we didn’t even know it had happened until the next morning. The hotel itself is beautiful, and in a lovely quiet area surrounded by beautiful green parks while still being in the heart of Berlin. We were there for a family vacation and being able to slip into the back door of the zoo was magical.

Superb in every way! Beautiful hotel, exceptional staff, the food was great and excellent location.

The location of this hotel is excellent. We loved the room with a small balcony. A small complain. our keys didn’t work because I was told the city taxes were not paid at the time of checking in. Of course it was paid otherwise you don’t get a key. They have a very slow hardware so the computer took us about 15 minutes to check us in. Staff was very pleasent and embarked for why the computer was so slow.