Biennale di Venezia

Staff was perfect! A special thanks to Camila at front desk and Rah in the restaurant who greeted us every morning with a big smile and a handshake! We will return to our beautiful suite!

We had a good stay overall and found the hotel to be clean, comfortable, and well maintained. The staff were friendly and helpful throughout our visit, and the room itself was pleasant. There were a few drawbacks that future guests may want to consider. The location was a bit farther from the main attractions than we had anticipated, which made getting around slightly less convenient. We were also surprised that there was no restaurant attached to the hotel, meaning there was no room service or on-site dining option available. Additionally, I was traveling with my mother, who has some mobility challenges, and she found getting in and out of the bathtub difficult. We ended up needing a step stool, so I would recommend the property consider accessibility improvements or provide better information about bathroom accessibility features. Overall, we had a pleasant stay, but given the price we paid, I don't think we would choose this hotel again in the future. That said, the staff and accommodations themselves were very good.