"This hotel exceeded my expectations and would be my choice if I'm back in Bilbao. Check-in was quick, with reception talking us through the spa, rooftop pool and breakfast. The spa (jacuzzi, steam, sauna) was quiet and relaxing around 5pm, and the rooftop pool, while shallow, was great for cooling off - the high stools up there give a fantastic view over the city. The bar was well stocked with great cocktails, one of the best mojitos I've had.
The room was spacious and well-designed with good storage, a spacious shower, and a superb blackout curtain for sleep (only niggle: you need to open it to reach the storage and fridge). We faced the back of the building, but a mesh privacy curtain meant this wasn't an issue. Minibar items can be removed and the fridge used freely, just remember to restock before checkout.
Location was perfect - directly opposite the old town, close to all the best bars but with none of the noise. Felt very safe throughout. Highly recommend."