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Reviews of Best Western Plus Birmingham NEC Meriden Manor Hotel

4 out of 5
Best Western Plus Birmingham NEC Meriden Manor Hotel
Main Road, Meriden, Solihull, England

Reviews

8.4

Very good

Rating 10 - Excellent. 456 out of 996 reviews" "
Rating 8 - Good. 342 out of 996 reviews" "
Rating 6 - Okay. 118 out of 996 reviews" "
Rating 4 - Poor. 56 out of 996 reviews" "
Rating 2 - Terrible. 24 out of 996 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rupert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value accommodation, close to airport and rail station. A very well appointed hotel.
Stayed 1 night in May 2024

10/10 Excellent

Clive

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel, impressive to drive up to. rooms are decent size, comfortable and clean. Staff polite and helpful.Have stayed twice and both times have had a quiet peaceful night. Very handy for the NEC and airport. Couple of pubs within easy walking distance
Stayed 1 night in Apr 2024

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ideal for the show at the NEC, less than 10 minutes away. The breakfast was very good, attentive staff and unlimited tea and coffee, cooked breakfast and cold options. Walking distance to some good places to eat, we went to the Bulls Head and Vivaa. Definitely worth booking before you go!
Stayed 2 nights in Mar 2024
Response from Jordan on 6 Apr 2024
Hello Nathan, Thank you for the thoughtful and enticeful review. We appreciate each and review we receive as we always making efforts to improve the quality and experience of our hotel for our guests.We hope to see you soon Kind Regards,Reception Team

6/10 Okay

Helen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Easy, short drive to NEC No lift, bath very high sided hard to get in or out. Staff were polite if seen. No evidence in room of availability of room service. Only on 2 electrical plugs TV signal cut in and out. Food available but expensive If not travelling with dog, would have been cheaper £25 per night
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room, very quiet, friendly staff.
Stayed 1 night in Feb 2024

2/10 Terrible

Karl

Business traveller
Unreliable hotel
Business trip. Arrived at hotel at 10.15 to be told that they had sold our room and we had nowhere to stay. Eventually found another hotel 30 minutes away and finally got to bed at 1am.
Stayed 1 night in Feb 2024

4/10 Poor

J H

Business traveller
Liked: Property conditions & facilities
Disliked: Room comfort
No water in the barh or shower
The hotel was overbooked. We arrived, as planned, at 10.30 pm. Took 15 minutes to be served. This was because they were trying to find accommodation for other guests that had been overbooked. They found us s room eventually, which had been refurbished, it smelled of paint, but at least we had a bed. The room was smart and well decorated, but there was no hot water to the hand basin, and no water at all to the bath and shower. The phone in the room didn't work. We went down for breakfast, and complained to front desk. We asked for access ti a room where we could shower. Reception told us they would sort it out while we had breakfast. It took a further 10 minutes after breakfast. The hotel sorted olit out in the end, but, not a good e experience.
Stayed 1 night in Feb 2024

10/10 Excellent

jane, Hullbridge

Liked: Cleanliness, staff & service, property conditions & facilities
The staff made the stay a more enjoyable experience.
Stayed 1 night in Feb 2024

6/10 Okay

G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! But WiFi...
Very nice and clean hotel. Only one down thing is poor WiFi signal.
Stayed 2 nights in Jan 2024

8/10 Good

Vicki

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Derek

Stayed 1 night in Jan 2024

6/10 Okay

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Generally, the hotel is good. However, cold showers are not acceptable and it is not the first time at this hotel.
Stayed 2 nights in Jan 2024

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained and presented hotel
Only a overnight stay with an early start. Comfortable, well furnished room, and good nights sleep. Would have liked to have sampled the good food under the name of chef Marco Pierre White as good chef prepared food is hard to find these days in England. Would certainly stat again and allow time for an evening meal in the restaurant.
Stayed 1 night in Dec 2023

10/10 Excellent

Carolynne

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely fabulous. Wonderful food
Stayed 3 nights in Nov 2023

8/10 Good

Barrie

Stayed 1 night in Dec 2023

8/10 Good

Emma

Stayed 1 night in Nov 2023

10/10 Excellent

Lorraine

Stayed 2 nights in Nov 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Executive Twin room was immaculate and the beds and bedding were so comfortable. The room service was an added bonus and the food was amazing. We were warm enough, more than comfortable and we thoroughly enjoyed our stay. This will be our “go to” hotel whenever we visit the NEC!
Stayed 1 night in Nov 2023

6/10 Okay

Valerie

Travelled with partner
Liked: Staff & service
Was clean & tidy and quiet . Marco Pierre Whites steak restaurant was underwhelming and a disappointment, nothing special. Breakfast was good.
Stayed 1 night in Nov 2023

8/10 Good

Martyn

Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Have been using this hotel on occasions for an number of years. The decor is becoming 'tired', bed was not as comfortable as I remember. Food was OK but not impressive.
Stayed 2 nights in Nov 2023

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel would definitely go back
Stayed 1 night in Nov 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay, comfortable rooms with all the bits needed for a home from home, staff were very helpful and friendly, waiting staff really friendly and welcoming. Thoroughly enjoyed our stay thank you all.
Stayed 1 night in Nov 2023

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
A lovely hotel and a great location for NEC. Breakfast is outstanding, staff are helpful without being overbearing.
Stayed 1 night in Nov 2023

10/10 Excellent

Nicola

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Excellent hotel, good location, good facilities
Really lovey hotel! Car park is fairly small for the size of the building, room was a good size and being about to place a ‘bid’ for upgrade was a great idea! Great location for NEC/Resorts Arena.
Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth a stay, you won't be disappointed
Fantastic all round, breakfast was very good. Would recommend this highly. Very clean and friendly staff
Stayed 2 nights in Nov 2023

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
I have stayed here so many times. Everything is great. One exception is the poor Wi-Fi in the rooms. For a business hotel this needs to improve. The communal areas are fine. Other than that I love this hotel. Great staff, food and comfort.
Stayed 1 night in Oct 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the second time my partner and I have stayed at this hotel, we love the quality of the food at Marco Pierre White's Restaurant, the cocktails are awesome in the Triumph Bar and the rooms are clean,spacious and comfy.The staff are always professional,friendly and polite.Would defintely recommend.
Stayed 1 night in Oct 2023
Response from Will (reception) on 31 Oct 2023
Thank you for the generous review. we love the fact you enjoyed your stay here so much that you will definitely recommend. we hope to see you again soon

10/10 Excellent

Nicola

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I had a great experience, the room was clean and very comfortable. I would definitely book this hotel again.
Stayed 1 night in Oct 2023
Response from Reception on 31 Oct 2023
We are so glad to hear you had a wonderful experience in our hotel and we can not wait to see you again Thank you

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay A++++++
Fabulous stay good food breakfast excellent nice polite staff perfect stop for the NEC
Stayed 3 nights in Oct 2023

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Weekend at NEC
Nice hotel very frendly staff, handy for NEC. Disappointing food in restaurant, sent fish and chips back, probably the worst fish i have ever had.
Stayed 1 night in Oct 2023

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Had a lovely weekend away. Hotel was excellent. The room was spacious, clean and had everything we needed. Staff were attentive and nothing was too much trouble. Food was exceptional in the restaurant and there was lots of choice at the buffet breakfast. Couldn’t fault anything.
Stayed 1 night in Oct 2023

8/10 Good

Lisa

Stayed 1 night in Oct 2023

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Lovely and Clean
Stayed 1 night in Oct 2023

8/10 Good

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Alay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a bit of stale smell when you first enter the room.

10/10 Excellent

Janine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very high quality and super comfortable
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023