Apartment, 2 Bedrooms
Check availability

Reviews of ICC/ ARENA BIRMINGHAM CANAL VIEW APARTMENT

ICC/ ARENA BIRMINGHAM CANAL VIEW APARTMENT
Canal Square, Brindleyplace, Birmingham, England

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 1 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

8.0/10

Cleanliness

2.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

4/10 Poor

vicky

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The apartment is in a good location and spacious. Unfortunately the key had not been left in the key safe box so we could not access the apartment on the evening we arrived ( we did receive an apology and a bottle of wine). There was no sofa bed as advertised and the replacement fold up bed not very comfortable for a tall adult. There was insufficient crockery for our famiily and not addressed despite letting the agents know. The decor is a little tired but the apartment was clean. I am disappoint4d that Hotel.com are not interested in supporting us in raising our concerns with the letting agents
Stayed 2 nights in Nov 2019