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Mercure Birmingham West Hotel

Property class: 4

Choose dates to view prices

Located near Utilita Arena Birmingham, Mercure Birmingham West Hotel offers a refreshing escape with its spa and indoor pool. Guests can enjoy international dishes at Restaurant 1896 or relax on the garden-facing terrace. Previous visitors consistently praise the attentive staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is €69
includes taxes & fees
10 May - 11 May

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Double Bed (Compact)

Standard Room, 1 Double Bed (Compact)

Standard Room, 1 Double Bed (Compact)

8.4 out of 10
Very good
(15 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

7.6 out of 10
Good
(9 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Single Beds

8.2 out of 10
Very good
(16 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

8.2 out of 10
Very good
(37 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 3 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 3 Single Beds

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

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About the area

Located in West Bromwich, Mercure Birmingham West Hotel is in the city centre and near the airport. The Alexandra Theatre and Black Country Living Museum are cultural highlights, and some of the area's notable landmarks include Birmingham Cathedral and Victoria Square. Enjoy an event or a match at The Hawthorns, and consider making time for Cadbury World—a top attraction that's not to be missed. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails and mountain biking in the area. Visit our West Bromwich travel guide
Map
Birmingham Road M5 Jct 1, West Bromwich, England, B70 6TU

What's nearby

  • Sandwell Valley Country Park
    Sandwell Valley Country Park
    6 min walk - 0.5 km
  • The Hawthorns
    The Hawthorns
    14 min walk - 1.2 km
  • Bethel Convention Centre
    5 min drive - 2.4 km
  • West Bromwich Leisure Centre
    5 min drive - 2.4 km
  • The Billiard Hall
    5 min drive - 2.1 km

Getting around

  • Smethwick Rolfe Street Station
    4 min drive
  • Kenrick Park Tram Stop
    15 min walk
  • Birmingham Airport (BHX)
    38 min drive

Restaurants

  • The Windsor Castle
    19 min walk
  • Starbucks
    11 min walk
  • Ye Olde Wine Shoppe
    13 min walk
  • The Cricketers Arms
    18 min walk
  • The Interceptor
    19 min walk

About this property

Mercure Birmingham West Hotel

Upscale hotel near The Hawthorns
Located close to Utilita Arena Birmingham and Victoria Square, Mercure Birmingham West Hotel provides a terrace, a coffee shop/cafe and a garden. Indulge in a body scrub, a body treatment and a manicure/pedicure at the on-site spa. The on-site international cuisine restaurant, Restaurant 1896, offers breakfast, lunch, dinner, light fare and garden views. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Full breakfast (surcharge), self-parking (surcharge) and express check-out
  • A TV in reception, tour/ticket information and an off-lead area
  • Multilingual staff, luggage storage and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 168 rooms have comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 21-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lounge Bar
  • Restaurant 1896

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,916 square feet of conference space
  • 15 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 16 for adults and from GBP 8 for children
  • Self-parking fee: GBP 10.00 per day
  • Pet fee: GBP 20.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and health club with adult supervision

Property is also known as

Park Inn Radisson Birmingham West M5 J1
Park Inn Radisson Birmingham West M5 J1 Hotel
Park Inn Radisson Birmingham West M5 J1 Hotel West Bromwich
Park Inn Radisson Birmingham West M5 J1 West Bromwich
West Bromwich Hotel AccorHotels Now Open
West Bromwich AccorHotels Now Open
The Birmingham West Hotel by AccorHotels Hotel
The Birmingham West Hotel by AccorHotels West Bromwich
Hotel The West Bromwich Hotel And Spa by AccorHotels (Now Open)
The Birmingham West Hotel by AccorHotels Hotel West Bromwich
Hotel AccorHotels Now Open
AccorHotels Now Open
Park Inn by Radisson Birmingham West M5 J1
The West Bromwich Hotel Spa by AccorHotels (Now Open)

Frequently asked questions

Does Mercure Birmingham West Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mercure Birmingham West Hotel?

As of 23 Apr 2026, prices found for a 1-night stay for 2 adults at Mercure Birmingham West Hotel on 10 May 2026 start from €69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Birmingham West Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20.00 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Mercure Birmingham West Hotel?

Self-parking is available for GBP 10.00 per day.

What time is check-in at Mercure Birmingham West Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from noon to 2:00 PM for a fee.

What time is check-out at Mercure Birmingham West Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Birmingham West Hotel located?

Located in the heart of West Bromwich, this spa hotel is 0.7 mi (1.1 km) from The Hawthorns, and within 6 mi (10 km) of Utilita Arena Birmingham and Birmingham Cathedral. Victoria Square and The Alexandra Theatre are also within 6 mi (10 km). Kenrick Park Tram Stop is 15 minutes by foot and Trinity Way Tram Stop is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Birmingham West Hotel Reviews

8.2

Very good

8.4

Cleanliness

8.0

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 436 out of 909 reviews
Rating 8 - Good. 254 out of 909 reviews
Rating 6 - Okay. 114 out of 909 reviews
Rating 4 - Poor. 54 out of 909 reviews
Rating 2 - Terrible. 51 out of 909 reviews

Reviews

Verified

8/10 Good

stephen

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, comfortable room, good breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable bed, good shower, friendly staff and good breakfast! We chose for being dog-friendly and will be back if we visit family in the area again!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, amenities
Staff were very helpful. Hot tub was a bonus enjoyed our stay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
Reception Team gave excellent service
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ross

Liked: Staff & service
Not a great hotel, bit shabby but certainly comfortable and value for money. Staff very good
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

DAN

Liked: Cleanliness, staff & service, amenities
The staff was courteous and friendly. The room was found fine and clean. Parking is sufficient for the number of guests. SPA facilities was fine.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

DAN

Liked: Cleanliness, staff & service, amenities
The kindness of staff was remarkable. The room was nice and clean. All in all, everything was fine.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

DAN

Liked: Cleanliness, staff & service, amenities
The room was clean and spacious. All the staff was friendly and ready to help. I really appreciated the upgrade that I received.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in with friendly staff. Room and bed were very comfortable. Dinner and breakfast were lovely with breakfast having a really good selection of items with plenty of staff around if needed. Hotel is a bit of a maze with odd staircases dotted around but I quite liked the adventure. A good stay, if I find myself needing to go to the Birmingham area again I'd definitely stay here again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities
Lovely room, nice and quiet! Food in restaurant was outstanding! We will definitely return!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Bernie

Room was nice and compact. Clean. Nice big TV with tea coffee facilities. Big car park although does have
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very last minute stay after being let down by another property. The reception staff went above and beyond. Room was clean and had the most comfortable bed I've experienced in a hotel. We didnt have time to use the pool etc but did dine in the restaurant for dinner and breakfast. Food was lovely with gluten free options. Would definitely stay again.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Justin

Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms and lobby are fine, good buffet breakfast and friensly staff. Unfortunately let down by tired and dated leisure facilities. 15 mins walk to metro which gets you into B'ham centre in about another 15 mins.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Renovated rooms
Stayed 1 night in Sep 2025
Verified

8/10 Good

Balbir

Liked: Amenities
The staff were so good
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Few niggles but would stay again.

Great place to stay and breakfast was great (apart from the hash browns). The spa was a little small and the changing rooms desperately need updating. Dinner was good though the service was very slow. I would stay there again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

DAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine, and the staff very friendly and promptly responded to requests. I am not qualified to evaluate the eco-friendlessness.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Really impressed with the comfort of the room and the quality of the gym for such a reasonable price.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Rooms were comfortable and clean.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

ginie

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and nice
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Chinye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice!

The hotel was clean and staff were friendly. I would stay here again.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo traveler on business, very welcoming staff, very pleasant place to stay. An oasis really …
Stayed 1 night in Jul 2025
Verified

8/10 Good

J S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick short stay to visit family, perfect location and clean hotel.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Sunanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced and comfortable
Stayed 1 night in Jun 2025