Bitetos Hotels

"Nice room, helpful staff,good breakfast. A bit of a ways from downtown but a nice walk in good weather"

"I arrived at the hotel from the Campanha station, and it was an uphill climb. Vonce at the front desk gave me several tips how to navigate the steep hills, by using an alternate way. This was without me having to ask. He was very helpful and made my stay enjoyable. Room was clean and comfortable, Breakfast had a wide variety to choose from. Would stay again."

"Absolutely stunning views. Even the drive up is gorgeous. The staff is attentive and friendly. Will need to stay longer next time."

"Wow!!! This old Palace turned hotel is amazing!!! The service was above first class in all areas. Property was lovely. Breakfast was huge and delicious. We did order a late afternoon meal at the bar area because the restaurant didn’t open til 7:30. we ordered hamburger with fries but it came with chips and we ordered the salad with out chicken. They sent to chicken which was very dry. Loved to walk along the water. We took a 1/2 day private tour of Porto highlights which was excellent "

"We had a very quiet room. Air conditioning did work. Lots of fur highlights and large windows finishing of the units were really good. Front end staff were great. And very helpful. We enjoyed our stay and would recommend it to anybody visiting this country."

"The staff was wonderful (we spilled our water bottle in the lobby), the room was exactly what we needed (no more, no less) so the room and bathroom were easily navigated, the room was clean and simple, the buffet was fabulous, and the common room was spacious for all to eat (with big windows) and clean as well. A complete package."

"1. Mold in the room 2. No cleaning room 3. Loud noise from staff including manager's family staying and chatting at night 4. Replacing towels with dirty ones 5. Poor management system 6. Staff wasn't able to provide receipts only hotel manager so we had to wait until she was available 7. Hotel manager blamed Expedia for false advertisements 8. For the above reason, hotel manager refused to give us our reserved 'city view' room with twin beds upstairs; but instead, she placed us in the basement with a room that was dirty and moldy, which was immediately reported to Expedia 9. Hotel rating claims to be 3 but overall it deserves a rating of 0 10. Asking Expedia to never partner with this hotel ever again 11. Due to health concerns and an unhealthy and toxic environment, someone needs to investigate this hotel "

"Good idea was include the Breakfast!! Excellent variety and delicious! "

"Nice food and excellent customer care.."