Townsend Hotel Guide - Black Island hotels in Townsend, United States of America.

"stay away!!!!!"

"Was charged $50 for a pet fee when I don’t even have a pet!! Wish I could give zero stars "

"Great hotel, staff and room... will definitely stay here again.... we ordered dinner in from a wonder wing house just down the road... snazzys wing house.... excellent food! "

"The pool was closed, no vending or convenience items to purchase, "

"Facility is very old and doesn’t appear to be kept up. Room was not clean and spicket was falling off in the shower. "

"We were hoping to have a relaxing girls' weekend, but it wasn't in the cards at this hotel. The room was lovely. The beds were comfy. The balcony, that we paid extra to have, was dirty with pollen so we could not really use it. I am familiar with pollen this time of the year, but it should have been cleaned for guests to use. In addition to the pollen covered furniture, there were also cobwebs on the chairs. I was really disappointed, because the weather was perfect for it! It didn't even face "historic Darien" as the description said. It was just the parking lot. The room was pretty warm and the a/c didn't seem to work. We ended up sleeping with the balcony door open since it was much cooler outside. That wasn't great because a wedding party was having a good time making noise outside till late in the night. In addition to that noise, our room was located by a housekeeping room and they kept letting the door shut loudly as they were in and out of it in the morning hours. On day two, we had to request a remote for the TV since we didn't have one in the room. The young man at reception brought it up very fast. On the plus side, the bathroom was spacious and the mirror was divine! The shower was huge with 2 showerheads, and the water warmed up super fast. The staff we encountered were all really nice. The food in the restaurant was delicious, but we did not receive our $25 food credit that was listed on Hotels.com site. Would we stay there again? Probably not. "

"Great"

"No drinks with the breakfast unless buying from a vending machine. No creamer offered for coffee. The employee serving breakfast did not make you feel wanted. She would try to rush you through so she could clean up and leave for her second job (her words) The room was comfortable and clean but no in room coffee pot Quite peaceful sleep and extra security on the premises gave a good peace of mind for our stay "

"The train is no joke, it SHOOK the room! I thought the glass partition in the room was going to break & hit me in bed when it came through. The breakfast food choices were nice. The breakfast attendant was more concern with placing extra food under the counter than the guest. She seriously asked me to move when I was in the middle of making a slice of toast, to place things in the cabinet below. I will say the previous nights check in was GREAT!!! The room was clean, but it so dark. There are ZERO head lights. "