Townsend Hotels

"Breakfast was good, staff was very nice. The room was a solid 4.0 but a showed a bit of age. "

"The beach was fantastic, and the staff were friendly and helpful throughout our stay. The game room was a big hit with the kids, keeping them entertained. The location is convenient, making it easy to get around. The hotel also offers complimentary bicycles for the first two hours, which was a fun experience. The on-site restaurant, 24 Coastal Grill, serves a delicious breakfast and dinner."

"The property location and site was great. My only issue was maintenance wasn't available due to being fired prior to my stay. In the room I had #121 the black out curtain did not go completely down. So we had a ray of light every morning. We was offered extra pillows to put at the window. Which I did not see how they would stay up, so I refused them. Then out toilet seat was broken. It was no maintenance, so I did not bother about it because I was told there was no maintenance on duty. The gentleman that did come to try and fix the curtains only change out the chain and the problem was still there. I must say the staff was great, the facility was clean, the breakfast was ok. I will stay here again. Just make sure maintenance is available."

"Breakfast was fine"

"I was there to attend a friend's wedding. I arrived at 3:30 pm after a 7 hour drive. Check in was listed as 4 pm. I knew I was a little early and my room may or may not ne ready. The lady that checked me in was nice. She told me my room wasnt ready. At 4:30 my room still wasn't ready. I spoke with a different lady this time and told her how concerned I was because the wedding was at 5:30 and I needed to change clothes, fix my hair and put on makeup. I told her I had a wedding to get ready for and she just looked at me and said "yep, you and everybody else". I know it wasnt her fault that my room wasnt ready but she was very snarky and rude. I dont expect to be treated rudely at any hotel but for the amount of money they charge, I surely did not expect her attitude. I didnt get into my room until 5 pm. I had to skip most of the makeup I had planned to put on, didn't have much time to freshen up, changed clothes and ran out of my room to get to the wedding. This really put a damper on the evening for me. While I do realize that everyone was looking at the bride & groom I was uncomfortable & self conscious about the wedding pictures. The front desk didn't really seem to care. Attitude was very disappointing. Not what I paid for or expected."

"This is the only place that we have stayed at on the island and we have no reason to go anywhere else! We have never had a problem. Check-in and out are always a breeze. All of the staff has always been so friendly and pleasant. They always go out of their way to help us any way they can and we so appreciate that with having a toddler. This is our favorite place!! "

"Was great"

"Construction makes it difficult. It had a weird smell also that gave us a headache. Staff was nice. Parking was difficult. "

"Great location! Beach just across the street and Ocean can be seen from balcony."