The hotel is located in a convenient spot with most things in walkable distance or a quick bus ride away. They're redoing the street in front of the hotel--nothing to do with the hotel, but if you have mobility issues, it might be a problem as taxi can't come near the door. The inside itself is unique with all sorts of bric brac scattered about. The rooms were spacious and had everything you need. Worth noting that unless you have a harbour view, your windows will open into a pretty depressing indoor courtyard, with little light--it's a historic building, this isn't unusual but worth noting. The only real issue is the issue with the keys-- the doors have the original locks on them. Which is fine, except by their own admission the one for Room 4 is problematic. It was a pain to open and close and frankly the whole door didn't seem very secure anyways. You had to leave your keys at the front desk when you went out which would be fine if they a) told you that when you checked in so you didn't get a lecture later, and made sure there was always someone at the front desk or the door was unlocked. Unfortunately a number of times I was forced to wait around for someone to come back when I was heading out, so I could leave my key. If they could get this ridiculous key situation sorted I'd happily give them a 5/5, but over 3 days it became increasingly annoying.

The resort is good for families with lots of children around. We should have picked adults only resort. Staff is friendly but rather manic and the service is a little all over the place. Our room and our bed were good, but smelly drains. With half board package do expect to still pay for water and drinks - we were disappointed that there were no drinks included. Only coffee / tee for breakfast and some orange juice and water for dinner. Charging 3,50 euro for water at breakfast should be made a crime.

Honestly I can't fault anything in this resort, my family and I stayed 9 nights and can't wait to come back. the service and staff are simply excellent. They are courteous, professional, and pleasant. The cleaning of the whole site is impeccable, an army of cleaners make sure that all is in order, in very short time. The pools are lovely and well layed out, the site is stunning and the beach has perfect sand. Be sure to give Antonio a nudge for watersports, he's an absolute legend