Boca Pointe Hotels

"When I got there I saw two employees behind the desk but only one was working with about 5-7 people in line so it took quite a bit even when I did check in online. Then they gave me a key to someone else's room!!! I had to go back to the desk and they had to reassign me to another room. When I got in the room the painting was hanging off the wall lamp shade all tilted side ways hair under the bathroom vanity. The pillows were HORRIBLE and once you lay on them get so flat. Glad it was only a 1 night stay and I would not book again. "

"Everyone was so nice "

"Breakfast is not cooked to order it’s cooked and then it’s left in a warmer. It was super cold. The bacon was undercooked. It tasted very off other than that. It’s a normal breakfast. Staff was definitely not very friendly not open to helping. I stayed with two other work colleagues. One of my work colleagues received waters for free the other one received a large basket full of snacks and some sodas for free, I went up to inquire why I didn’t receive the same as we were all on a Work trip and booked the same rooms I was told that I didn’t have Hilton honors although I did and do and I also received points from the guest ambassador on my Hilton honors account. The lady at the front desk made it seem like I was giving her a hard time when I was just inquiring not even asking for anything just why they were receiving different things than myself. The rooms were very outdated not what the picture shows. They are very spacious however, both my room and my colleagues room. The sinks were leaking as well as this tub, which kept a constant drip all night, which made it pretty hard to sleep. The bed is also similar to a twin mattress however, it is a queen size. The pillows were very lumpy, and I also had a two bedroom but was only able to sleep on one of the beds as the other comforter and pillowcases on the bed next to the first bed or dirty makeup stains, as well as a dirt stain on the comforter clear as day. "

"They have a hot tub! "

"Absolute gem of a beachfront bargain. Booked last minute and was initially nervous about the self check-in (no front desk after 5pm), but it was incredibly easy and the customer care team was responsive and reassuring. Staff was friendly, valet-only parking caught me slightly off guard (I must’ve missed that on the listing), they were great and overall very worth it. The pool is great, the beach is stunning, and the rooms are modern, clean, and have amazing views. The entire hotel feels fresh and well-kept. Highly recommend. Best value for a hidden beachfront spot. I’ll definitely be back."

"I fould little stain in the sheet of the bed. Everything else was fine "

"Great property with easy access to I- 95"

"Great hotel for a stop between a cruise and the airport. We arrived early and the room wasn’t ready, but the staff was very accommodating and stored our luggage while we enjoyed the 5th-floor restaurant. The room was modern, clean, spacious, and well equipped with a fridge, microwave, couch, and desk. The outdoor pool was nice for a sunny afternoon. Only downside was no in-room safe. Free airport shuttle was a big plus!"

"the room and staff were excellent"