6/10 Okay
Mary Lou B.
16 Mar 2025
Liked: Cleanliness, check-in, location
Not the stress-free rental we had expected
The positives for this home are it is clean. has an updated kitchen and bathrooms, and has comfortable beds. Convenient location. Nice fenced in backyard for our dog. The outdoor grill worked well.But for us the negatives outweighed the positives. One of the main reasons we rented this home was for the “heated pool/spa” for which we paid an extra fee. The pool had an algae growth and we were unable to use it for several days while waiting for resolution. The spa was only heated to 99 degrees after many messages to the owners who at first said it couldn’t be heated any warmer than the pool. We had no access to the spa controls, so we had to message the owners for each spa use. The living room couch was uncomfortable with no support and sitting low to the ground, so we didn’t use it. The only other chairs in the house are the dining room chairs. One day the water was shut off even though we had messaged the owners that a notice was left on our front door stating this would happen if the bill wasn’t paid.Other things happened…the air conditioning broke, the garage door would not go up, etc. so we ended up having to message the owners almost daily, often more than once. No instructions were given for the house and we were given incorrect info about days for garbage pickup when we asked. The owners (who live out of state) acted like they wanted to take care of all the problems, and did so with the air conditioning and water, but it made for a very stressful vacation.
Mary Lou B.
Stayed 28 nights in Feb 2025