I was very sick during the stay and requested for late check out, the ladies were 'very kind' to extend '30mins' with no charge even though the occupancy was low. When I came down to the lobby, I sat there for few hours and covered with many clothes to keep warm, they completely ignored my existence and did not offer any assistance. Having come from the Asia hospitality background, I was disappointed by how cold the people can be and was money minded to a person in need of help. Despite the room was great, but I will not come back.