Fes Hotel Guide - Borj Fez Mall hotels in Fes, Morocco.

"Impeccable hospitality and beautiful attention to architectural and design detail. Exceptionally well maintained refuge. At the edge of the medina rather than inside it, which makes it accessible by car/taxi (a very big plus). "

"Good location, beautiful Riad, excellent staff, and wonderful restaurant"

"The is a wonderful hotel, tbe staff are pleasant and very helpful, topnotch customer service, especially Mr Nabil who made all posdible attempts to reach me as i forgot some personal effects in the hotel safe. Thank you Mr. Nabil. "

"good location, very clena, goo food"

"The hotel is absolutely beautiful, very well maintained and comfortable. The staff is also very helpful and kind. Everyone we spoke to was very professional and always ready to assist. We tried two restaurants. The Spanish restaurant and French restaurant. Both were delicious with attentive waiters. When we first checked in the bathroom floors had not been cleaned and we found stains on our bed sheets, when we told the front desk, they took care of it right away. Second, our laundry was not returned until we asked, but again when we told front desk, they were very apologetic and brought it right away. Last, we got a call the morning we were leaving saying a taxi picked up a friend of ours from the airport, however, we ordered a taxi to the train station that morning, again this was sorted out but definitely some back and forth with a few things at the hotel. Overall, good experience and helpful staff. "

"Good customer Service "

"Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept."