Borsacchio Nature Reserve Hotels

"When we arrived for our 5-night stay, personal issues only allowed for a 3-night stay. While we clearly understood the hotel's cancellation policy, hotel personnel Nicholas indicated any penalty would be waived at check-out for which we were incredibly thankful, so we proceeded to make our alternate plans. Unfortunately, the night before check-out we were advised we would need to pay for all 5 nights. We contacted Expedia who reached out to the hotel, but the penalty could not be waived as was clearly indicated at check-in by hotel personnel Nicholas. While Nicholas might have not had the authority to waive the penalty, we believe San Benedetto del Tronto Smeraldo should have honored what was conveyed at check-in. This disappointment obviously stained our stay at Smeraldo, making it very difficult to recommend this hotel going forward."

"Rooms clean but old. Mattresses were sinking. No privacy you can ear people talk next door. Staff no smile, no hello not very welcoming. You walk in and they keep their head down. As for the breakfast, coffee horrible, pastries were dried and old from a few days. Bathroom a person barely fits in. The floor in the elevator feels as if you’re gonna go through also sinking in. I don’t recommend."

"Room and property is clean. Bed is horrible. Room AC doesn't work and room is way too hot. When you open window, emergency stairs RIGHT NEXT TO IT which makes intruder easily come in. Noise outside is very loud. Wall is too thin you can hear water flushing from next room or water piling up in the toilet very easily. Window doesn't have any screen. Staff got better towards our end of stay but hotel should've notified us of city wide water shut down ahead of time especially announcement was done 2+ weeks before our arrival. (To give us a choice to go somewhere else due to no water) We couldn't shower 2 days. First day, they we need to buy water from then to brush teeth 🙄 amenities: they sell EVERYTHING. and they close by. 23:00 so if you needed anything you are screwed. "

"AMERA PULITA PERSONALE GENTILE"

"Room good, bathroom needs updating "

"Excellent Everything Comfortable Spotlessly Clean Excellent Service Great Breakfast "

"We were here in the off season, they were nice. It’s very bare bones. The shower has black mould and half the TV stations are blurry. "

"I've stayed a few hotels in Pescara (and around the world)... this one was good enough. Clean, good air conditioning heating. Breakfast was convenient, though not the best options for hot food. Once eggs go out at beginning, they never refresh, so you better get there early if you want warm breakfast otherwise eggs go stale fast"

"Wonderful staff, extremely helpful and kind. Room was clean and spacious."