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Reviews of Résidence Prestige Odalys Edenarc - Arc 1800

5 out of 5
Résidence Prestige Odalys Edenarc - Arc 1800
Lieu dit Le Chantel. Arc 1800, Bourg-Saint-Maurice

Reviews

8.2

Very good

Rating 10 - Excellent. 10 out of 31 reviews" "
Rating 8 - Good. 16 out of 31 reviews" "
Rating 6 - Okay. 3 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Chris Emerson

Liked: Cleanliness, room comfort
Great location
Good location Apartments not cheap but you get what you pay for they are not small in size All the staff were very pleasant and helpful
Stayed 7 nights in Mar 2022

8/10 Good

Jan

Liked: Cleanliness
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice place and location, just remember it’s not an hotel and you need to buy your own food, bring toiletries and clean at the end. Nice free spa/pool when it’s not too busy
Stayed 7 nights in Mar 2019

2/10 Terrible

F, newyork, us

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but issue with the room siz
Unfortunately we did not get the room we paid for. Much smaller than described on Expedia site when we booked it, which gave a bad taste to our stay. Exepedia has been unable to address the issue.
Stayed 7 nights in Mar 2018

8/10 Good

Yulia

Liked: Cleanliness, property conditions & facilities, room comfort
Great vacation!
Great location!

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Feb Half Term 2018
The Prestige apartments are excellently located (if you don't mind travelling down to the resort centre every now and then for shopping and amenities). The reception staff was really hit and miss. Basic requests (such as how to use the safe and dishwasher were unable to be answered and couldn't provide new batteries to my TV remote or new sheet that fitted our duvet), however they were always polite. The Sofabed was absolutely horrendous. Noisy and very uncomfortable, suffering from being overused and not replacing the mattress leading to each side rolling to the centre. Double bed was OK though. The pool is good, and after a few seconds adjusting to the water temp, was pleasant to stay in for 30mins or more. The Sauna and Steam room are OK too, but not generally as warm as others I've been in. Ski lockers were good and you could ski in and out of them. Wifi was better than I was expecting, but did drop out on two mornings, otherwise generall good and adequate connection. I wouldn't rate this accomocation as a 5 star residence in the way the French Authorities have (perhaps it would have been when originally opened and with the Staff more responsive). That said, we all really liked the complex and given the overall feel of the residence and it's location, I would definitely stay here again.
Stayed 7 nights in Feb 2018

8/10 Good

Jon, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean Family Base
Perfect ski-in ski-out for families with ground floor ski & boot lockers. There was a pedestrian gondola & free bus service which made accessibility easier. We booked the snow train from London which worked great using the funicular upon arrival.
Stayed 7 nights in Dec 2017

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall lovely modern and comfortable hotel
Great hotel overall, ski-in-ski-out is great, apartments spacious, modern and comfy, WiFi and temperature great (notable as I'd read negative comments on this but had no issues), pool area wonderful, staff really friendly. Bugbears - if the gondola is broken the bus is a faff, arc 1800 didn't seem to have much going on and we kind of wished we'd stayed in arc 1950 (we went for 1800 as it was supposed to be best for young groups but it was end of season to be fair), but biggest annoyance was having to strip beds and hoover etc before leaving - when only there for a week so time precious and getting up at 5am to go home that is the last thing I want to do and I don't think I should have to unless I'm staying in a hostel, do they not pay cleaners?? Overall though great trip and would happily recommend the hotel subject to the above.

6/10 Okay

Su

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful location, but it's not 5*
We spent a week in a one bedroom apartment at Odalys Edenarc. There are four of us (2 adults, 2 children) and the one bed apartment was big enough. Overall it was a lovely holiday but I feel that I paid for 5 star and only got 4 which is very disappointing. The good things: - location is fabulous and is truly ski-in, ski-out - setting is beautiful and a little way out from the main Arc 1800 resort so very peaceful - ski lockers good and convenient - lovely restaurant with friendly staff - one-bed apartment is a good size for 4 people - sofa bed is a proper king size bed - kitchen is reasonably well equipped The not so good things: - very little storage space for clothes in the apartment so we had to live out of bags - swimming pool is beautiful but too cold to be enjoyable post-skiing. There is a single jacuzzi which can hold 8 - no where near enough given the size of the resort - we couldn't get close to it. - No towels provided for the pool - you are expected to either use your bath towels (yuk) or hire bathrobes from reception - wi-fi available throughout but is very patchy and obviously couldn't cope with demand - the bedding and fixtures are pretty cheap for a 5* hotel - very lumpy pillows, I expected better quality - toilet paper - you get a roll on arrival but then you have to buy your own - you are expected to clean the apartment and strip the beds before you leave if you want your deposit back Overall I don't feel that this is a 5* resort.

6/10 Okay

corrado & co, london

Liked: Staff & service, room comfort
Disliked: Cleanliness
Nice hotel on the slopes
It looks very good but has some "let downs": For 7 floors (2 underground car parks and 5 overground) and around 120 apartments during my week stay only ONE lift was working at one time for most of the days. Consierge ladies were fantastic but when I had a problem on Friday evening, there was only Frank who was totally unhelpful and uninterested of my concerns. Our flat was ok, not terribly clean, and with only one toilet paper roll to share within the two toilets. Common areas were ok but nothing more, ski locker area is not ventilated and warm enough to leave the boots there, they stay wet and get mouldy. Swimming pool is small, overcrowded and cold.

8/10 Good

6levfr

Liked: Staff & service, room comfort
Good Location
Edenarc is in a good ski in ski out location with decent facilities. Don't however expect to use the swimming pool, we have stayed on three occasions now and each time the water temperature has been unacceptably cold which has been a great disappointment to our children and on this last occasion it was the coldest ever. Our apartment was not as clean as it could be and there were a few maintenance issues which I would have expected to have been checked and dealt with prior to guests arriving.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent modern apartment , more spacious than some ski apartments we have stayed and ideal ski in ski out

4/10 Poor

Tim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very noisy, lots of children running about the place late at night

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
right on ski slope
Hotel has expanded with two new blocks. New reception is a big improvement.

10/10 Excellent

nigel, truro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
skiing holiday
best apartment and most convenient apartment we've stayed in

6/10 Okay

Yann

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Appartement très froid et impossible de chauffer plus... Malgré les interventions des techniciens...
Stayed 7 nights in Dec 2023

10/10 Excellent

Guillaume

Travelled with family
Liked: Cleanliness, room comfort
Fantastique
Tout est fantastique, accueil très professionnel, logement ultra bien pensé, très propre et calme.
Stayed 2 nights in Jul 2022

8/10 Good

Carsten

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2022

8/10 Good

Cindy

Liked: Cleanliness, room comfort
Très bon sejour
Agréable sejour dans la residence. Appartemnt spacieux, calme et propre. Nous recommandons.
Stayed 2 nights in Jul 2021

8/10 Good

Antoine

Travelled with family
Liked: Cleanliness, room comfort
Chouette établissement ... juste dommage qu ils n aient pas pris en considération nos désidératas à la réservation 6 mois au préalable ... pour le reste top
Stayed 7 nights in Jul 2020

10/10 Excellent

Philippe

Liked: Staff & service, property conditions & facilities, room comfort
Agréable séjour
Nous avons passé un très bon séjour, le cadre est superbe, nous y reviendrons avec grand plaisir. Seul bémol si on peut dire, la piscine est un peu petite au regard du nombre de personne dans la résidence.
Stayed 7 nights in Jul 2019

8/10 Good

Christian

Liked: Cleanliness, property conditions & facilities, room comfort
Schifahren in Les Arcs
Sehr schöne, neue Anlage. Sehr funktional ausgestattet. Mitten im Schigebiet. Tiefgarage mit 2,10 Meter Höhe auch mit Dachbox geeignet. Einzige Nachteile: die Elektroheizung wird zentral kontrolliert (und herungergeregelt). Erst nach mehrfacher Beschwerde an der Rezeption lief die Heizung auch in der Nacht durch. Warmwasser war an den Abenden nicht verfügbar. Dieses Problem wurde während des gesamten Aufenthalts nicht gelösst. Schade, denn sonst wäre es ein wirklich rundum guter Aufenthalt gewesen!
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness
Die Lage ist super, wenn man nur skifahren möchte.
Stayed 7 nights in Jan 2019

8/10 Good

Alain, SAINT LAURENT DU VAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très sympa
c'est une résidence nouvelle donc sans accroc avec possibilité d'aller a arc 1800 tres facilement
Stayed 7 nights in Jul 2018

10/10 Excellent

Petitlion, Meudon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle résidence des ARCS 1800
Nous avons séjourné une semaine dans un appartement 3 pièces dans la résidence les Monarques en famille de 5 adultes et 2 petits enfants. l'appartement est bien agencé, avec une grande pièce à vivre comportant l'entrée, la cuisine, la table à manger et le salon, et de chaque coté, une chambre avec salle de bain, et une autre chambre avec salle de douche : c'est un gros plus par rapport à d'autres résidences, car même à 7, on ne se gène pas pour la toilette. Tout est beau, propre et neuf, bien décoré. La cuisine est bien équipée avec beaucoup de rangements pour les provisions. Une grande baie vitrée vous offre une vue plein sud sur la montagne et le champ de neige : top. Un petit balcon exposé plein sud complète la description. Dans la résidence, nous avons expérimenté le centre aquatique, un belle piscine, une mini piscine pour les bébés, un jaccuzi et un sauna. Il y aussi une salle de fitness pour les courageux ;-) Le parking vous coutera 60€ par semaine. Il y a un agréable restaurant aux spécialités savoyardes, une petite épicerie pour le dépannage, un magasin de location de ski et une remise pour votre matériel de ski. La résidence est relièe à la station des Arcs 1800 par un petit téléphérique de 5 minutes : le dahu. Départ et retour au complexe ski aux pieds et juste en face du téléski du Carreley, qui vous emmène sur Arcs 2000 directement. Bonnes prestations + bon emplacement = bon séjour. Je recommande donc cette résidence.
Stayed 7 nights in Mar 2018

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien!
Très belle expérience, le 3 pièces confort était vraiment spacieux et en tres bonne condition. Belle piscine ET spa. La station de Arcs 1800 offre de bonnes activités pour les enfants et adultes grace au pass Hero les Arcs (89€ la semaine/pers). Appréciables aussi les randonnées offertes par la (2 demies-journées par pers). Club enfants et ado. Dommage qu'il n'y ait pas d'animations style aquagym, fitness dans la residence. Je reviendrai!
Stayed 7 nights in Aug 2017

8/10 Good

Hervé

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

8/10 Good

M, Danmark

Liked: Staff & service
Disliked: Room comfort
Amazing location
Super location right on the slope. It's modern, and has a very nice mini marked right on ground floor. They have a strange and very irritating heating system, that doesn't allow you to control room temperature your selves. We also asked if we could pay for midt stay cleaning, but that was not possible.

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Très bon séjour. Bémol au réseau et au wifi quasi inexistent ainsi qu'à la propreté du parking à 60€ qui figure au palmarès des parkings les plus crasseux de France! Sinon l'équipe fait tout pour rendre votre séjour agréable et les prestations de l'immeuble sont très réussis. Pour une fois l'archi et le promoteur ont réfléchi et investi dans le confort utilisateur. (Grand espace, porte coulissante, large balcon qui permet de déjeuner en extérieur, grandes fenetres lumineuses, deco sympa, cuisine équipée...) Nous avons passé un bon séjour. Merci!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
sport d'hiver en famille avec deux enfants
Les plus: Le séjour s'est très bien passé (famille deux adultes et deux enfants) dans un appartement 2 ch avec kitchenette très bien équipé et deux sdb. Nous avons reçu un bon accueil par un gentil monsieur. nous avons séjourné dans l'immeuble les Monarques. Les piscines (deux piscines dont l'une pour les enfants) et la salle de sport. Les moins: Prévoir du papier WC (non fourni) et du savon. Le personnel à la réception est très froid (mis à part le contact le Mr de la réception). Nous avons essayé de contacter l'hôtel avant notre arrivée mais en vain. En général: Séjour très bien. A recommander, même si de petites remarques sont à signaler pour atteindre l'excellence.