Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
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Reviews of Tong Park Hotel

4 out of 5
Tong Park Hotel
Tong Lane, The Pastures, Bradford, England

Reviews

7.4

Good

Rating 10 - Excellent. 70 out of 250 reviews" "
Rating 8 - Good. 87 out of 250 reviews" "
Rating 6 - Okay. 48 out of 250 reviews" "
Rating 4 - Poor. 30 out of 250 reviews" "
Rating 2 - Terrible. 15 out of 250 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ali

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at the hotel and the staff took great care of us, especially the operations manager Ali. Thanks again!
Stayed 3 nights in Apr 2024
Response from Front Desk on 2 May 2024
Glad you enjoyed your time with us.Thank you for your feedback.We hope to see you again soon.

10/10 Excellent

Aidan

Business traveller
Liked: Property conditions & facilities
Clean and tidy. Well maintained. You wouldn’t be disappointed if you stayed here that’s for sure.
Stayed 1 night in Mar 2024
Response from Front Desk on 28 Mar 2024
Thank you for choosing Tong Park Hotel and for leaving feedback for us. Much appreciated :)

8/10 Good

Signe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed there for one night and picked it on a whim. We were pleasantly surprised. Large room and separate room for sofa bed for kids. We liked the dining options and that the menu for Hide & Steak was in the room. Ali the duty manager was very friendly and helpful. All the staff were lovely, kind and friendly. We would stay there again.
Stayed 1 night in Feb 2024
Response from Front Desk on 26 Feb 2024
Thank you for choosing us for your stay and for taking the time to leave feedback.Glad you enjoyed.Hope you will visit us again :)

10/10 Excellent

Lisa

Stayed 1 night in Jan 2024
Response from Front Desk on 2 Feb 2024
Thank you for staying with us and for leaving a score.We hope to see you again soon :)

8/10 Good

Hassan

Stayed 1 night in Jan 2024
Response from David, Front Desk on 25 Jan 2024
Thank you for staying with us and for leaving a score.We hope to see you again soon :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk on 15 Jan 2024
Thank you for leaving us feedback :)

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business stay
Good hotel for business stay, comfortable good wifi and parking
Stayed 1 night in Jan 2024
Response from Front Desk on 11 Jan 2024
Thank you for staying with us and for leaving a review.Hope to see you again soon :)

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year stay
Only issue we had other than no one on reception at 1:15 a.m. 3/1 when we returned was my brother, who kindly came to greet us and helped carry our luggage to our room, has received a parking charge, he was on the grounds for 17 mins, would like this rectified asap, his reg was AV11FBX. We shall be returning in April as hotel is very comfortable and close to family who we visit regularly.
Stayed 2 nights in Jan 2024
Response from Front Desk on 9 Jan 2024
Thank you for your feedback and for emailing us directly about the parking issue. Parking at our hotel is free, but any vehicles need to be registered according to the signage by the third party who manages this.Will always do our best to resolve though.We hope to see you later in 2024!

2/10 Terrible

Shamsun

Stayed 1 night in Dec 2023
Response from Front Desk on 11 Dec 2023
We are sorry you felt the need to leave a bad score on the website.Our reception is open 24/7 and we do our best to resolve issues as they arise.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay & Welcome
Hotel finsh to a high standard, staff overwhelmingly willing to please.
Stayed 2 nights in Dec 2023
Response from Front Desk on 5 Dec 2023
We're pleased you enjoyed your stay.Thank you for leaving feedback :)

10/10 Excellent

Miranda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Nov 2023
Response from Front Desk on 5 Dec 2023
Thank you for staying with us and for leaving us feedback.We hope you will be back again soon :)

10/10 Excellent

Masood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Desk on 1 Dec 2023
Thank you for staying with us and for taking the time to give us a rating.Hope to see you again in the near future

10/10 Excellent

Nigel

Stayed 1 night in Nov 2023
Response from Front Desk on 19 Dec 2023
Thank you for leaving us a score.Pleased to see you enjoyed your stay with us.

8/10 Good

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Front Desk on 18 Dec 2023
Thank you for staying with us and for leaving us a score.We hope you will be back with us when next in the area :)

10/10 Excellent

Kaye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, straight forward check-in, lovely large room with big shower room and spotlessly clean. Polite and friendly staff, all in all, a great stay, would definitely recommend.
Stayed 1 night in Nov 2023
Response from David, Front Desk on 28 Nov 2023
Thank you for choosing us and for leaving a review.We're glad you enjoyed your stay.Hope you'll be back soon :)

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Excellent value for money. Really nice hotel, friendly and helpful staff and rooms were large and comfortable. Would recommend and we'll be looking to stay again if we're in Leeds in future
Stayed 1 night in Nov 2023
Response from Front Desk on 28 Nov 2023
So glad you enjoyed your stay. We look forward to seeing you again if you're in the Leeds/Bradford area :)

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Front Desk on 23 Nov 2023
Thank you for staying with us.

10/10 Excellent

Alun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Desk on 23 Nov 2023
Thank you for staying with us and for leaving us a score. We hope to see you again.

2/10 Terrible

Anika

Stayed 1 night in Nov 2023
Response from David, Front Desk on 21 Nov 2023
As communicated to you privately, we accept you did not receive the service you should have expected and we have started the process for you to receive a full refund through Expedia

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Great room and can't complain for the money, yes a couple of bits of furniture could go with replacing but overall very happy.
Stayed 1 night in Nov 2023
Response from Front Desk on 16 Nov 2023
Thank you for staying with us and leaving a review.Hope you will be back :)

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and excellent food
Stayed 1 night in Nov 2023
Response from Front Desk on 14 Nov 2023
Thank you for staying with us and for leaving a review.We hope to see you again soon :)

8/10 Good

Howard

Stayed 1 night in Nov 2023
Response from David, Front Desk on 10 Nov 2023
Thanks for staying with us and leaving a score.We hope to see you again soon.

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet
Quietest hotel I've been in for some time in Bradford. The restaurant was a bit limited, but everything else was fine
Stayed 2 nights in Nov 2023
Response from David, Front Desk on 10 Nov 2023
Thank you for staying with us and leaving a review.Our menu is being reviewed.Hope to see you again.

10/10 Excellent

D E

Stayed 1 night in Nov 2023
Response from Front Desk on 8 Nov 2023
Thank you for leaving us a score. Glad you enjoyed your stay.

10/10 Excellent

Connor

Stayed 1 night in Nov 2023
Response from Front Desk on 28 Nov 2023
Thank you for leaving a score and for staying with us :)

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Front Desk on 6 Nov 2023
Thank you for staying with us and leaving us a score. We hope to see you again soon :)

6/10 Okay

Sian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good , recommend stay, could of been better
Would stay again noting good car parking and links to surrounding areas, including pleasant staff and cleanness. Being the further end of the hotel, it was frustrating that two out of the three night stays I had to return to receptionist due to a default with the key also not having milk / tea / coffee replenished .
Stayed 2 nights in Oct 2023
Response from Front Desk on 6 Nov 2023
Thank you for your feedback.We will take these comments on board.Hope to see you again soon.

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk on 3 Nov 2023
Sorry you did not enjoy your stay and felt the need to leave a low score. If you would like to give specific feedback through the messages or direct with the hotel so we can improve for the future, please do so.

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk on 30 Oct 2023
Thank you for leaving a score, please contact the hotel if you wish to leave specific feedback.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem
Overnight stay so we could meet friends a few miles away
Stayed 1 night in Oct 2023
Response from David, Front Desk on 30 Oct 2023
Thank you for leaving a comment and a score. We hope you will be back soon :)

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from David, Front Desk on 30 Oct 2023
Thank you for leaving us a score. Glad you enjoyed your stay.

2/10 Terrible

Selina

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bad experience
None of the electric worked in the room they didnt change us rooms, the rooms didnt look like the photo they was very back dated, the staff was very welcoming and the rest of the hotel was nice
Stayed 1 night in Oct 2023
Response from David, Front Desk on 23 Oct 2023
Sorry you did not have a good experience. We have checked the electrics since and found no issues.Logged with our maintenance team to check.Usually, we would swap rooms, but Saturday was a busy night for us and we were too full to do this.

6/10 Okay

Karen

Business traveller
Liked: Cleanliness, staff & service
Property was clean and staff helpful. Facilities were dated and need an upgrade, especially the ‘fitness centre’. Rooms were comfortable but in need of modernising.
Stayed 2 nights in Oct 2023
Response from David, Front Desk on 23 Oct 2023
Thank you for leaving feedback. We are in the process of renovation.

8/10 Good

Mary

Stayed 1 night in Oct 2023
Response from David, Front Desk on 23 Oct 2023
Thank you for leaving a score for us. Much appreciated.

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from David on 28 Sept 2023
Thank you for your score. Glad you enjoyed your stay with us and that you will be back soon.

6/10 Okay

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotels location was great, the hotels rooms were a little dated but all in all it was fine
Stayed 1 night in Sep 2023
Response from David on 28 Sept 2023
Appreciate your feedback.Renovation is ongoing, so hope you will be back.

4/10 Poor

Steven

Liked: Cleanliness, staff & service
The fold away beds were really poor.
Stayed 1 night in Sep 2023
Response from David on 28 Sept 2023
Thank you for your feedback.

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has recently been renovated. Absolutely stunning room and lovely service.
Stayed 1 night in Aug 2023
Response from David on 29 Aug 2023
Thank you for your kind comments.Glad you enjoyed your stay with us.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked in late after long journey so nice to be greeted by friendly staff. Room great no issues comfortable and everything as if should be.
Stayed 1 night in Aug 2023
Response from David on 29 Aug 2023
So glad you enjoyed your stay.Thank you for taking the time to leave a review.Hope you will be back soon :)

10/10 Excellent

Sergei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights in August. Great service, upgraded for free as our room was not available. Beautiful location. Room was spotless. Carpet had couple of stains but nothing major.
Stayed 2 nights in Aug 2023
Response from David on 29 Aug 2023
Thank you for leaving your feedback. We will investigate the carpet.Hope you will be back with us soon :)

8/10 Good

Jake

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2023
Response from David on 29 Aug 2023
Appreciate you leaving us a score. Hope you will come back soon.

8/10 Good

Russ

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice big room great shower,Comfy bed.The only negative really is that a little dated a freshen up required on the decor.
Stayed 1 night in Aug 2023
Response from David on 21 Aug 2023
Thank you for your feedback, it is appreciated. Our renovation process is ongoing.

8/10 Good

Alison

Stayed 2 nights in Aug 2023
Response from David on 21 Aug 2023
Thank you for leaving us a score. Hope you will be back with us soon.

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Aug 2023
Response from David on 14 Aug 2023
Thank you for leaving a review.Hope you will come back and stay again soon.

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from David, Front Desk on 10 Aug 2023
Thank you for leaving a score on hotels.com. Sorry if you did not enjoy your stay. If you would like to leave us further feedback, please feel free to use the contact form or email address provided on the hotel website.

10/10 Excellent

Melissa

Stayed 1 night in Aug 2023
Response from David on 29 Aug 2023
Thank you for leaving a review. Glad you enjoyed your stay.

10/10 Excellent

Faith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking with camera. In lovely countryside area. Staff friendly and helpful. Visiting sister nearby so only used room overnight. We were upgraded on arrival to lovely big room on first floor. Cleaned both days we were there. No negatives at all and would use again.
Stayed 2 nights in Aug 2023
Response from David, Front Desk on 10 Aug 2023
So glad you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel staff couldn’t be nicer and room was tastefully decorated
Stayed 1 night in Jul 2023
Response from David on 1 Aug 2023
Thank you for leaving a review.Do hope you will be back to us soon.

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service
Perfect position for the southern parts of Leeds, without being in Leeds, where accommodation tends to cost a fair bit more. Very tasty food from the restaurant, which was reasonably priced too. Friendly staff.
Stayed 1 night in Jul 2023
Response from David on 25 Jul 2023
Thank you for leaving your review. Glad you enjoyed your stay and hope you will be back when next in the area.

10/10 Excellent

Leon

Stayed 2 nights in Jul 2023
Response from David on 18 Jul 2023
Thank you for leaving us a score.Much appreciated.