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Reviews of Belfort Hotel

3 out of 5
Belfort Hotel
Str. Constantin Dobrogeanu Gherea no 4, Brasov

Reviews

9.4

Exceptional

Rating 10 - Excellent. 126 out of 179 reviews" "
Rating 8 - Good. 43 out of 179 reviews" "
Rating 6 - Okay. 6 out of 179 reviews" "
Rating 4 - Poor. 3 out of 179 reviews" "
Rating 2 - Terrible. 1 out of 179 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

alexandru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel staff and service!!
Stayed 4 nights in Apr 2024
Response from Ovidiu Costin Sales Director on 9 Apr 2024
Dear Guest, Thank you for your review, we are delighted that you appreciated the location of Belfort Hotel, our services and our staff. We hope to be able to welcome you again as our guest in the future so that you can benefit of our services. We wish you a wonderful day. Kind regards, Ovidiu Costin Sales Director

10/10 Excellent

Corinna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and everything within easy reach. Friendly and helpful staff
Stayed 2 nights in Mar 2024
Response from Ovidiu Costin Sales Director on 8 Mar 2024
Dear Guest, Thank you for your review, we are delighted that you appreciated the location of Belfort Hotel and our friendly staff. We hope to be able to welcome you again as our guest in the future so that you can benefit of our services. We wish you a wonderful day. Kind regards, Ovidiu Costin Sales Director

10/10 Excellent

steve, dedham

Great locale, great boutique hotel
Stayed 1 night in Nov 2023
Response from Ovidiu Costin Sales Director on 3 Jan 2024
Dear Guest, Thank you for your review, we are delighted that you appreciated the location of Belfort Hotel and our services. We hope to be able to welcome you again as our guest in the future so that you can benefit of our services. We wish you a wonderful day. Kind regards, Ovidiu Costin Sales Director

10/10 Excellent

Brock

Stayed 1 night in Sep 2023
Response from Ovidiu Costin Sales Director on 12 Oct 2023
Dear Guest, Thank you for your review, we are delighted that you appreciated the location of Belfort Hotel and our services. We hope to be able to welcome you again as our guest in the future so that you can benefit of our services. We wish you a wonderful day. Kind regards, Ovidiu Costin Sales Director

10/10 Excellent

George Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Ovidiu Costin Sales Director on 14 Aug 2023
Dear Guest, Thank you for your review, we are delighted that you appreciated the location of Belfort Hotel. We hope to be able to welcome you again as our guest in the future so that you can benefit of our services. We wish you a wonderful day. Kind regards, Ovidiu Costin Sales Director

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Aug 2023
Response from Ovidiu Costin Sales Director on 14 Aug 2023
Dear Guest, Thank you for your review, we are delighted that you appreciated the location of Belfort Hotel. We hope to be able to welcome you again as our guest in the future so that you can benefit of our services. We wish you a wonderful day. Kind regards, Ovidiu Costin Sales Director

4/10 Poor

???????

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Hotel literally on the busy road. Rooms facing the street are very noisy
Stayed 1 night in Jul 2023
Response from Ovidiu Costin Sales Director on 9 Aug 2023
Dear Guest, Thank you for your review. We are sorry to hear that the room that you received was a little bit noisy from the road, for the future please write us a message and we will allocate a quiet room towards forest. We hope to be able to welcome you again as our guest in the future so that you can benefit of our services. We wish you a wonderful day. Kind regards, Ovidiu Costin Sales Director

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, good breakfast, walking distance from city center and market near by.
Stayed 4 nights in Jun 2023
Response from Ovidiu Costin Sales Director on 6 Jul 2023
Dear Guest, Thank you for your review, we are delighted that you appreciated the location of Belfort Hotel and the breakfast service. We hope to be able to welcome you again as our guest in the future so that you can benefit of our services. We wish you a wonderful day. Kind regards, Ovidiu Costin Sales Director

10/10 Excellent

Paul, London

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely building, fantastic views. 5 minutes walk to Old Town. 2 minutes walk to Tâmpa National Park. Friendly, helpful staff (especially at breakfast). Loved it. Would recommend to anyone visiting Brasov.
Response from Ovidiu Costin Sales Director on 6 Jul 2023
Dear Guest, Thank you for your review, we are delighted that you appreciated the location of Belfort Hotel, our friendly staff and the breakfast service. We hope to be able to welcome you again as our guest in the future so that you can benefit of our services. We wish you a wonderful day. Kind regards, Ovidiu Costin Sales Director

10/10 Excellent

Nadine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely enjoyed the hotel-very modern, very clean rooms, wonderful staff and location! It’s located 6 minutes away walking distance from the city center. We can’t ask for more! Highly recommended!
Stayed 1 night in May 2023
Response from Ovidiu Costin Sales Director on 2 Jun 2023
Dear Guest, Thank you for your review, we are delighted that you appreciated the location of Belfort Hotel and our services. We hope to be able to welcome you again as our guest in the future so that you can benefit of our services. We wish you a wonderful day. Kind regards, Ovidiu Costin Sales Director

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Ovidiu Costin Sales Director on 19 Apr 2023
Dear Guest, Thank you for your review, we are delighted that you appreciated the location of Belfort Hotel. We hope to be able to welcome you again as our guest in the future so that you can benefit of our services. We wish you a wonderful day. Kind regards, Ovidiu Costin Sales Director

10/10 Excellent

Oleh

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023
Response from Ovidiu Costin Sales Director on 19 Apr 2023
Dear Guest, Thank you for your review, we are delighted that you appreciated the location of Belfort Hotel. We hope to be able to welcome you again as our guest in the future so that you can benefit of our services. We wish you a wonderful day. Kind regards, Ovidiu Costin Sales Director

8/10 Good

LIMOR

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good place but not completely accessible Too bad
The place is decorated in a very pleasant and calm manner, the breakfast was good, the room was clean and tidy and there was nothing missing There is a very big minus that is not answered on the spot, unfortunately, and it is the fact that from the parking lot it is not possible to enter the hotel directly, but you have to go down about 30 steps (with no place accessible to the disabled) or you have to go down to a road that is very narrow and dangerous anyway (and without an available sidewalk) and this is despite the fact that there are Beyond the hotel employees with 5 steps directly from the parking lot to the lobby. (very outrageous and dangerous) Even after going through this problematic route, it is necessary to climb another 15 steps from the entrance to the lobby to the elevator (when we asked for help with the heavy luggage, we were told that there was no one who could help) As far as I'm concerned, it's a very big lack of empathy to turn the guests into luggage sufferers (without reference to their age or the weight of the luggage) It is important to note that we arrived in the middle of the day and not in the middle of the night And for dessert - the dining room also does not have an elevator since it is located on the 6th floor and the elevator reaches up to the 5th floor.
Stayed 3 nights in Dec 2022
Response from Ovidiu Costin Sales Director on 27 Dec 2022
Dear Guest, Thank you for your review, we are delighted that you appreciated the location of Belfort Hotel, the cleanliness of the room and the breakfast service. At our property there are 21 parking places, from the city center area, we are the hotel with the most free parking places for our guests. The architectural design of the hotel includes stairs, unfortunately we cannot change this aspect, but we have a modern elevator that can be used. We hope to be able to welcome you again as our guest in the future so that you can benefit of our services. We wish you a wonderful day. Kind regards, Ovidiu Costin Sales Director

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good

10/10 Excellent

Mihai

Stayed 1 night in Oct 2022

10/10 Excellent

Lucian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Seffi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022

10/10 Excellent

Marius

Stayed 1 night in Jul 2022
Response from Ovidiu Costin on 22 Aug 2022
Dear Guest, Thank you for your review, we are delighted that you appreciated the location of Belfort Hotel and our services. We hope that we have managed to exceed your expectations in this regard and to offer you a beautiful experience. We hope to have you as a guest in the future so that you can enjoy again our services. We wish you a beautiful day! Kind regards, Ovidiu Costin Sales Director

10/10 Excellent

rusu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Ovidiu Costin on 8 Jul 2022
Dear Guest, Thank you for your review, we are delighted that you appreciated the location of Belfort Hotel and our services. We hope that we have managed to exceed your expectations in this regard and to offer you a beautiful experience. We hope to have you as a guest in the future so that you can enjoy again our services. We wish you a beautiful day! Kind regards, Ovidiu Costin Sales Director

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the coffee for breakfast.
Stayed 2 nights in Jun 2022
Response from Ovidiu Costin on 21 Jun 2022
Dear Guest, Thank you for your review, we are delighted that you appreciated our services. We hope that we have managed to exceed your expectations in this regard and to offer you a beautiful experience. We will take into account your request regarding the coffee for breakfast. We hope to have you as a guest in the future so that you can enjoy the best services, A beautiful day! Kind regards, Ovidiu Costin Sales Director

8/10 Good

Philip

Stayed 2 nights in Jun 2022

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, would stay again!
Great location and very comfortable hotel. Would recommend if looking for a hotel in the area. Great value.
Stayed 2 nights in May 2022
Response from Ovidiu Costin on 2 Jun 2022
Dear guest, Thank you for your review, we really appreciate your comment and we are happy to see that our hotel exceeded your expectations. We are constantly trying to improve every aspect from our hotel in order to maintain the highest level of customer satisfaction. We look forward to welcoming you back! Have a nice day! Best regards, Ovidiu Costin Sales Manager Hotel Belfort

10/10 Excellent

Maitane

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well decorated, clean and modern hotel. Helpful front desk. Decent breakfast selection
Stayed 1 night in Oct 2021
Response from Ovidiu Costin on 3 Nov 2021
Dear guest, Thank you for your review, we really appreciate your comment and we are happy to see that our hotel location, staff and cleanliness of the room exceeded your expectations. We are constantly trying to improve every aspect from our hotel in order to maintain the highest level of customer satisfaction. We look forward to welcoming you back! Have a nice day! Best regards, Ovidiu Costin Sales Manager Hotel Belfort

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and well operated with an over burdened elevator but manage to provide a clean and comfortable stay!
Stayed 2 nights in Oct 2021
Response from Ovidiu Costin on 3 Nov 2021
Dear guest, Thank you for your review, we really appreciate your comment and we are happy to see that our hotel location, breakfast and cleanliness of the room exceeded your expectations. We are constantly trying to improve every aspect from our hotel in order to maintain the highest level of customer satisfaction, so we are currently changing the elevator with a new one. We look forward to welcoming you back! Have a nice day! Best regards, Ovidiu Costin Sales Manager Hotel Belfort

8/10 Good

Alina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting Brasov
The hotel is located in a very nice area with spectacular views. The room is a little bit too tight but the breakfast is very very good. One night I could find a slot for my car in the parking area of the hotel but the other night I had to pay somewhere for the parking because it wasn’t any available slot.
Stayed 1 night in Sep 2021
Response from Ovidiu Costin on 3 Nov 2021
Dear guest, Thank you for your review, we really appreciate your comment and we are happy to see that our hotel location and breakfast service exceeded your expectations. At our property we have available 21 parking places. We are constantly trying to improve every aspect from our hotel in order to maintain the highest level of customer satisfaction. We look forward to welcoming you back! Have a nice day! Best regards, Ovidiu Costin Sales Manager Hotel Belfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

8/10 Good

Octavian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Annick Notteboom, General Manager on 13 Mar 2020
Dear guest, Thank you for your score regarding your recent stay at Belfort Hotel. We hope you enjoyed your stay with us and we look forward to seeing you soon when your travels bring you back to Brasov. Kind regards,

8/10 Good

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Issue with Late checkout
We had an issue with late checkout. When we booked they said that we have late checkout, but when we were there, they kicked us out at 12 instead of the agreed 4pm
Stayed 2 nights in Dec 2019

10/10 Excellent

denisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from General Manager on 7 Feb 2020
Dear guest, Thank you for your score, regarding your recent stay at Belfort Hotel. We hope you enjoyed your stay with us and we look forward to seeing you soon when your travels bring you back to Brasov. Kind regards, Annick Notteboom

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from General Manager on 7 Feb 2020
Dear guest, Thank you for your feedback regarding your recent stay at Belfort Hotel. We hope you enjoyed your stay with us and we look forward to seeing you soon when your travels bring you back to Brasov. Kind regards, Annick Notteboom

10/10 Excellent

Asif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FAST wifi, beautiful room.
Thank you, I enjoyed my stay here, beautiful hotel in a perfect location, I highly recommend to everyone :)
Stayed 1 night in Dec 2019
Response from General Manager on 7 Feb 2020
Dear guest, Thank you for your excellent review here on Expedia regarding your recent stay at Belfort Hotel. It was a pleasure having you as our guest and we are looking forward to seeing you soon at our establishment. Kind regards, Annick Notteboom

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and convenience in Brasov
The Belfort is a modern yet cosy hotel minutes from the Old Town. It's got friendly staff able to provide recommendations and look after (reasonable) needs. I was impressed at how clean everything was and it has a lovely breakfast room overlooking the rooftops on the 6th floor. Recommended.
Stayed 2 nights in Oct 2019
Response from Annick Notteboom on 4 Nov 2019
Dear guest, Thank you so much for sharing your impressions about your recent stay with us and special thank you for choosing our hotel for your return visit to Brasov. Your positive feedback made us feel that our efforts in providing quality service have been rewarded by your satisfaction. Seeing our guests happy is our greatest satisfaction! It was a pleasure having you as our guest and we look forward to welcoming you back again next time. Kind regards, Annick Notteboom, General Manager

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Annick Notteboom on 24 Oct 2019
Dear guest, Thank you for your feedback regarding your recent stay at Belfort Hotel. We hope you enjoyed your stay with us and we look forward to seeing you soon when your travels bring you back to Brasov. Kind regards, Annick Notteboom, General Manager

8/10 Good

Zadoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will stay there again.
Clean, comfortable room with a fridge and minibar, wifi was reliable. Polite staff. They don`t serve food at hotel which is very annoying because the hotel is on an incline so walking to the town center isn`t convenient. There were always parking spaces They also provided umbrellas for guests when it was raining which is a nice touch
Stayed 1 night in Aug 2019
Response from Annick Notteboom on 24 Oct 2019
Dear guest, Thank you for your feedback regarding your recent stay at Belfort Hotel. We hope you enjoyed your stay with us and we look forward to seeing you soon when your travels bring you back to Brasov. Kind regards, Annick Notteboom, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Solid business hotel
A new business hotel in a fine location for visiting Brasov as a tourist. Breakfast on the top floor was appreciated. Service desk staff was professional. Room was clean and in excellent condition. My only issue was with the single room I chose. It's a true single -- just a twin bed. While it did give much more walking space in the room, know what you're booking ahead of time. I wouldn't choose a bed that small a second time.
Stayed 1 night in Oct 2019
Response from Annick Notteboom on 24 Oct 2019
Dear guest, Thank you for your feedback regarding your recent stay at Belfort Hotel. We hope you enjoyed your stay with us and we look forward to seeing you soon when your travels bring you back to Brasov. Kind regards, Annick Notteboom, General Manager

10/10 Excellent

Tanya E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Annick Notteboom, General Manager on 12 Oct 2019
Dear guest, Thank you for taking the time to write a review here regarding your experience at Belfort Hotel. We appreciate your support and look forward to welcoming you again at our establishment. Kind regards, Annick Notteboom, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue is with the stairs from street to lobby and stairs from lobby to elevator! Not accessible and difficult with heavy luggage b Otherwise great stay.
Stayed 1 night in Sep 2019
Response from Annick Notteboom, General Manager on 8 Oct 2019
Dear guest, Thank you for your feedback regarding your recent stay at Belfort Hotel. We hope you enjoyed your stay with us and we look forward to seeing you soon when your travels bring you back to Brasov. Kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well situated near the old town. Easy to walk into the centre. The rooms were lovely and clean, breakfast very good and staff particularly at reception very helpful and polite. Woukd recommend for a stay in Brasov.
Stayed 5 nights in Sep 2019
Response from Annick Notteboom, General Manager on 8 Oct 2019
Dear Guest, Thank you for choosing Belfort Hotel for your visit to Brașov and for sharing such a great review. We are happy to see that we have achieved our goal and created a memorable experience during your stay. We truly appreciate such positive feedback regarding our team members. On behalf of our entire team I would like to thank you for staying with us. Looking forward to welcome you again when your travels bring you back in Brasov! Kind regards,

8/10 Good

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to town, good air con, clean and very nice people. Street can be pretty loud with car noise and breakfast area small with smaller but good selection. I would recommend this hotel and i would stay there again
Stayed 4 nights in Sep 2019
Response from Kind regards, Annick Notteboom, General Manager on 10 Sept 2019
Dear guest, Thank you for your feedback regarding your recent stay at Belfort Hotel. We hope you enjoyed your stay with us and we look forward to seeing you soon when your travels bring you back to Brasov.

10/10 Excellent

Phelan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice decor clean modern design friendly staff. Only
Stayed 1 night in Aug 2019
Response from Kind regards, Annick Notteboom, General Manager on 10 Sept 2019
Dear Valued Guest, It is heartening to know that you were 100% satisfied with our services and that we were able to provide you a great experience. We value your feedback, so I will be sure to share your comments with my team.

10/10 Excellent

RON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Kind regards, Annick Notteboom, General Manager on 10 Sept 2019
Dear guest, Thank you for your feedback regarding your recent stay at Belfort Hotel. We hope you enjoyed your stay with us and we look forward to seeing you soon when your travels bring you back to Brasov.

8/10 Good

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, but you need to be fit
Excellent hotel...with a great breakfast. Only problem. The lift starts one floor up from reception, and it’s a struggle with suitcases.Also you have to walk uphill on return from the old town.
Stayed 1 night in Aug 2019
Response from Kind regards, Annick Notteboom, General Manager on 10 Sept 2019
Thank you for choosing Belfort Hotel for your visit to Brașov and for sharing your feedback.We would like to mention that the hotel allows the presence of a single elevator. Belfort Hotel is not build appropriate for people with reduced mobility or disabilities. Stairs can not be adapted because of the location of the hotel (on the slope). If you rely on our help please consider informing us in advance and we will try to be at your disposal as soon as possible. Thank you for your understanding and we hope that this issue will not prevent you from seeing you soon at our establishment.

8/10 Good

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Annick Notteboom, general manager on 16 Aug 2019
Dear guest, Thank you for choosing Belfort Hotel and for taking the time to share your comments on how to improve our services in order to exceed your expectations in the future. Your feedback is of utmost importance to us in our striving for continuous improvement and your contribution to this is much appreciated. We look forward to welcoming you back in the near future when travels bring you back to Brașov. Kind regards, Annick Notteboom, general manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff, excellent location (if you like hiking - backs on to Tampa Mountain with nice hiking trails)
Stayed 3 nights in Aug 2019
Response from Annick Notteboom, general manager on 16 Aug 2019
Dear guest, Thank you so much for sharing your impressions about your recent stay with us and special thank you for choosing our hotel for your return visit to Brasov. Your positive feedback made us feel that our efforts in providing quality service have been rewarded by your satisfaction. Seeing our guests happy is our greatest satisfaction! It was a pleasure having you as our guest and we look forward to welcoming you back again next time. Kind regards, Annick Notteboom, general manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Annick Notteboom, General Manager on 8 Aug 2019
Dear guest, Thank you for your feedback regarding your recent stay at Belfort Hotel. We hope you enjoyed your stay with us and we look forward to seeing you soon when your travels bring you back to Brasov. Kind regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room. Good location. Good Parking lot. Best breakfast. view.
Stayed 2 nights in Jul 2019
Response from Annick Notteboom, General Manager on 31 Jul 2019
Dear guest, Thank you for taking the time to write a review here on Expedia, regarding your experience at Belfort Hotel. We appreciate your support and look forward to welcoming you again at our establishment. Kind regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Decent
Plus side...staff is really nice and helpful. Theres free parking. Room is big. Bathroom clean. Location good. Value for money good. 10 min walk from old town maybe. I dont like to be right in the center. Belfort is a close as you can be on outside. Downsides..i had stitches in my leg and the Belfort has alot of steps. You have to walk up steps to get to the one lift. The lift is super slow. Waiting for it is frustrating. So you will want to use steps all the time. Also Belfort up a short hill, then steps to reception, then steps to lift, steps to breakfast. Really no big deal unless you have issues walking. I am mentioning it because before my injury I wouldnt have thought twice. Room smelled like years of stale cigarettes even though its non smoking room. Every item of clothing i have needed to be washed when I left to get the smell out. Bed not very comfortable. This is matter of preference. It was a hard mattress.
Stayed 4 nights in Jul 2019
Response from Annick Notteboom, General Manager on 31 Jul 2019
Dear guest, Thank you so much for taking the time to share your impressions about your recent stay at Belfort Hotel. Regarding the elevator we would like to mention that the hotel allows the presence of a single one and its low speed is set for the safety of those who use it. Moreover, stairs can not be adapted because of the location of the hotel (on the slope). Thank you for your understanding and we hope that this issue will not prevent you from seeing you soon at our establishment. Kind regards,

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019
Response from Annick Notteboom, General Manager on 24 Jul 2019
Dear guest, Thank you for your feedback regarding your recent stay at Belfort Hotel. We hope you enjoyed your stay with us and we look forward to seeing you soon when your travels bring you back to Brasov