Panoramic Room
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Reviews of New Madeira

3 out of 5
New Madeira
19-23 Marine Parade, 19-23 3, Brighton, ENG

Reviews

7.8

Good

Rating 10 - Excellent. 42 out of 107 reviews" "
Rating 8 - Good. 36 out of 107 reviews" "
Rating 6 - Okay. 15 out of 107 reviews" "
Rating 4 - Poor. 7 out of 107 reviews" "
Rating 2 - Terrible. 7 out of 107 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service
Great price. Very clean.
Stayed 2 nights in Sep 2022

6/10 Okay

Paul

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room had no draws to put clothes and only 4 coat hangers. Kettle and cups but no tea bags or milk. shower dirty and rusty.
Stayed 3 nights in Sep 2022

10/10 Excellent

Charmaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brighton stay
Staff were awesome really friendly and helpful, room was clean and comfy,
Stayed 1 night in Sep 2022

10/10 Excellent

Cathryn-Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab for friends!
Very helpful and friendly staff. Comfy bedroom! We stayed in the traveler suite with the bunk beds and we had a great time. Easy to get in and out and the staff will hold your key card for you. (Perfect for a boozy weekend:))
Stayed 1 night in Aug 2022

8/10 Good

Tony

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2022

10/10 Excellent

Issy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
:)
was a lovely stay the man behind the reception was so lovely and helpful.
Stayed 1 night in Aug 2022

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Good basic hotel that met our needs
Good smart hotel, great location, friendly staff and nice bar. Room was very tight but we never intended in spending much time in it. No wardrobe space but that was ok. Very clean and comfortable. We will stay here again without a doubt.
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Think Twice Before Booking
The reception staff were friendly and welcoming. We booked 2 rooms. Both were cleaned to a reasonable standard, however the rooms were extremely tired and need of modernisation and redecoration. The linen was clean, however, the mattresses and pillows were the worst we have ever slept on. The springs could be felt through the useless toppers and the pillows had huge lumps in them. The shower fixing in the twin was broken which meant that the you had to hold the shower head to shower. The extractor fan in the twin was broken and filthy dirty. This is a budget hotel, but this does not excuse the extremely poor state that it is in. To that we would not recommend a stay here unless everything is addressed.
Stayed 1 night in Aug 2022

8/10 Good

Jason

Travelled with group
Liked: Cleanliness
Nice clean rooms but £15 2 park ur car is a bit expensive as the spaces are very small I dented my bmw a very expensive repair unfortunately but apart from that it’s very reasonable priced hotel would recommend to joe public lovely views of pier & sea.
Stayed 1 night in Aug 2022

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful front desk
Lively hotel on the front. Popular with hen do’s. But our room was quiet (on the top floor) and the front desk were extremely helpful (they stored our bags after we checked out). Short walk to the beach and the lanes are just behind it. Not the cheapest but we were a bit last minute with our booking.
Stayed 1 night in Jul 2022

2/10 Terrible

Blenard

Disliked: Cleanliness, amenities, property conditions & facilities
The worst hotel I have ever slept!
Stayed 2 nights in Jul 2022

8/10 Good

Lewis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean simple room does what it says on the tin
Clean simple room does what it says on the tin but could do with softer pillows and maybe a AC/fan other than that the staff were very helpful and gave a key to my friend who stayed out a few hours than me.
Stayed 1 night in Jul 2022

8/10 Good

Hugh

Stayed 1 night in Jul 2022

10/10 Excellent

Paul

Stayed 2 nights in Jun 2022
Response from Chris on 3 Jul 2022
Dear Paul, Thank you so much for such a lovely feedback! We are very much looking forward to seeing you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Brighton seafront near Sealife Centre.
Great location for what we needed, Chalk music venue and Sealife Centre. On the seafront, close to the pier. Staff helpful and friendly. Very clean and a really comfortable bed. Some fixtures and fittings a little tired. Well served by buses going to and from the station.
Stayed 1 night in Jun 2022
Response from chris on 17 Jun 2022
Thank you so much for such a lovely feedback! We are very much looking forward to seeing you again!

10/10 Excellent

Tim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room with helpful staff. Spotless, thank you
Stayed 1 night in May 2022
Response from chris on 9 Jun 2022
Dear Tim, thank you so much for such a lovely review! Our team will appreciate your comments. We are very much looking forward to seeing you again!

6/10 Okay

mary, east aurora

Stayed 1 night in May 2022

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Clean, easygoing
Stayed 1 night in May 2022
Response from Chris on 11 Jun 2022
Dear Kurt, Thank you so much for such a lovely feedback! We are very much looking forward to seeing you again!

6/10 Okay

mark

Liked: Cleanliness, staff & service
Disliked: Amenities
Good location
Stayed 1 night in May 2022
Response from chris on 16 May 2022
Thank you for taking the time to review your stay and we do appreciate your feedback. Thank you for choosing The New Madeira Hotel for your time in Brighton.

8/10 Good

Sonya

Stayed 1 night in Apr 2022
Response from chris on 30 Apr 2022
Dear Sonya, Thank you so much for your positive rating! We are very much looking forward to seeing you again!

6/10 Okay

Verified traveller

Overall it was a good stay. The hotel is nicely located, less than 5 min walk from the well known club revenge with nice huns and few meters from the beach which is really enjoyable both during the day in the sun or also in the night if you fancy some quiet time in the dark by the sea. The hotel is ok, clean and comfortable. The only things missing are: 1. a fridge or at least some water for the guests 2. Basic hygiene products in the bathroom 3.
Stayed 1 night in Apr 2022
Response from chris on 19 Apr 2022
Thank you for your nice review and feedback. We will look into the points that you have raised and use them to improve the experience that we offer to all our guests. Thank you again for your feedback.

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the seaside. Very convenient. Parking is a bit of an issue so keep that in mind overall good stay.
Stayed 1 night in Apr 2022
Response from chris on 18 Apr 2022
Thank you for your lovely review we really appreciate it.

10/10 Excellent

Becky

Stayed 1 night in Apr 2022
Response from chris on 18 Apr 2022
Thank you for your lovely review we really appreciate it.

10/10 Excellent

Blake

Stayed 1 night in Apr 2022
Response from chris on 17 Apr 2022
Thank you so much for such a lovely feedback! We are very much looking forward to seeing you again!

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very comfortable great check in very handy location.
Stayed 1 night in Mar 2022
Response from chris on 19 Mar 2022
Thank you so much for such a lovely feedback! We are very much looking forward to seeing you again!

8/10 Good

HUGO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad hotel, right on the sea front.
Stayed 1 night in Mar 2022
Response from chris on 22 Mar 2022
Thank you for taking the time to review your stay and we do appreciate your feedback. Thank you for choosing The New Madeira Hotel for your time in Brighton.

6/10 Okay

MT THOMAS

Disliked: Property conditions & facilities
Quirky OK and a vvalue option
It was clean but the hotel is tired. Nevertheless if travelling on a budget it's fine. I had no real problems. Wifi worked fine, there is a bar downstairs, it just felt worn. And it's a bit quirky. There are plastic ferns all up the wall in the room I stayed in, and they were backlit, with a remote control to change the colours.... if you like that...then cool. I didn't mind. it was value for money.
Stayed 1 night in Mar 2022
Response from chris on 19 Mar 2022
Thank you for taking the time to review your stay and we do appreciate your feedback. Thank you for choosing The New Madeira Hotel for your time in Brighton.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Chris on 12 Mar 2022
Thank you for your lovely review we really appreciate it.

8/10 Good

Michael, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and quite - was glad to have been able to leave luggage before and after booking.
Stayed 1 night in Feb 2022
Response from Chris on 2 Mar 2022
Dear Michael, Thank you so much for such a lovely feedback! We are very much looking forward to seeing you again!

10/10 Excellent

Lillie

Stayed 1 night in Feb 2022
Response from Chris on 1 Mar 2022
Dear Lillie, Thank you so much for such a lovely feedback! We are very much looking forward to seeing you again!

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Chris on 16 Feb 2022
Dear Nathan, Thank you so much for such a lovely review! We are very much looking forward to seeing you again!

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel review
Was enjoyable stay, staff was lovely and the utilities were great. We really liked staying and the bed was very comfortable! Thanks!
Stayed 1 night in Feb 2022
Response from Chris on 16 Feb 2022
Dear Ella, Thank you so much for such a lovely feedback! We are very much looking forward to seeing you again!

8/10 Good

Natalie

Stayed 1 night in Feb 2022
Response from chris on 16 Feb 2022
Dear Natalie, Thank you so much for such a nice rating! We are very much looking forward to seeing you again!

6/10 Okay

Nik

Liked: Staff & service
Brighton stay new madeira
Was a nice room with view. Bathroom was abit undesirable. Chips in the bath ect, needs remasticing round sides. I was overall happy with my stay, but i must say it depends on your standards. Its nice but it isnt out of this world. Seemed like they had a nightclub downstairs which was fine didnt hear no noise. Heard plenty from upstairs though. Sounded like another party up there. Sorry but i definitely wouldn't recommend this place for family's. All in all 3.5/5 *
Stayed 1 night in Jan 2022

6/10 Okay

Sadie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not impressed did not state had to pay for parking on the website just stated limited parking the tv was very small but website stated 32” in all rooms the sink was disgusting with rust round plug hole and the bath all scratched on bottom with hole in side rolled with poly filla or equivalent
Stayed 1 night in Dec 2021

10/10 Excellent

Kirsten

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Great location, friendly staff, good to find a room with four beds. Room was clean, beds comfortable, bathroom clean (maybe not so modern but we were more than happy with it)
Stayed 1 night in Nov 2021

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Nicola

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TAs on tour
Nice comfy clean room Friendly staff
Stayed 2 nights in Nov 2021

6/10 Okay

graham

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
pay a bit more and go elsewhere
hotel was old and in need of serious updating .the shower had more water coming out of hose than the head .mould on tiles at bottom .beds were so small i had to poke my feet through the bottom rail .bar shut at 10 not as listed open till late .i had to take back my 1st beer as it was off .room to hot and noisy .slept for about half hour all night .
Stayed 1 night in Nov 2021

4/10 Poor

Clare

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
More like a hostel
Such a disappointment. Worked out to be really expensive for a hotel that offered NO breakfast, NO lift, NO parking. Facilities where more like an extremely expensive hostel. The only saving grace was that the nightclub in the hotel wasn't ooen.
Stayed 1 night in Nov 2021

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back.
Lovely. Staff were great. Christophe was just lovely!
Stayed 1 night in Oct 2021

8/10 Good

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
its actually a really nice place in a good location
Stayed 4 nights in Oct 2021

10/10 Excellent

Christopher

Stayed 2 nights in Oct 2021

10/10 Excellent

Milo

Stayed 1 night in Oct 2021

6/10 Okay

Susan

Travelled with group
Disliked: Property conditions & facilities, room comfort
Disappointed
The hotel was in the perfect position on the sea front close to all amenities. The room was basic on the second floor ( no lift). Unfortunately the bathroom door didn't shut and it was extremely hard to lock the door as the bolt was broken....the beds were rock hard and extremely uncomfortable also very narrow, probably wouldn't go there again.
Stayed 2 nights in Oct 2021