Brilliant Hotels

"They hotel needs maintenance. Staff was nice but the room was never clean"

"Parking was perfect, room was clean and the bed comfortable. However the shower had visible dirt in it as if it had not been rinsed away and the door’s safety lock was very loose and didn’t secure. "

"The over night clerk was very ignorant. Apparently my tv was too loud and the front desk came and kicked on my door. Then apparently the guy in room that was cleaning started beating my door down. Then got in my face and told me to turn my tv down. I am a heavy sleeper and was watching movies on Netflix and TV was not that loud as I could not hear out my door or in the bathroom with the door closed. The front desk guy when I went up to complain he said it was between me and the other guest it was non of his business asked me if I want another room. So why did he not offer the other room to the guest next door complaining. Then when I asked his name he grab his name tag and pushed it towards in a manner as he didn’t GAF. First time ever having an issue and was handle very poorly. "

"One of the best hotels I have used!"

"One of the best resorts in the Northeast region pet-friendly with breathtaking views and plenty of activities for the whole family. Great for kids, with attractions like the zoo, kids’ park, indoor swimming pool, arcade games, and both indoor and outdoor dining options. The Skyline Buffet is excellent, and the Lakeview Cantina is a must-visit with live music, outdoor seating, and cozy fireplaces overlooking the lake. The rooms may have a traditional style, but they are clean, comfortable, and comparatively spacious. Most rooms also come with a deck offering beautiful mountain views. Overall, it’s a perfect getaway destination for families with toddlers and pets."

"Great stay. An older hotel in the process of updating. "

"Hotel was pet friendly and staff was welcoming"

"Heating in one of the room wasn’t working therefore we have to move to another room after spending one night. Additionally, there was much requirement of cleanliness and odd smell. Overall, it fits the budget for two nights. "

"Clean, well maintained "