The hotel location is close to Queen St Mall and the bed was comfy. Stayed for 4 days, and we received one complimentary 600ml water bottle. The tea wasn't replenished however, we kept getting milk (although we didn't use any of it). My main concern was that each time we had the airconditioner on, it triggered our asthma. Unsure whether there was dust coming through the vents but when we switched it off, my sister and I were fine.