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Reviews of ibis budget Portishead Marina

2.5 out of 5
ibis budget Portishead Marina
Harbour Road, Bristol, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 223 out of 403 reviews" "
Rating 8 - Good. 121 out of 403 reviews" "
Rating 6 - Okay. 35 out of 403 reviews" "
Rating 4 - Poor. 14 out of 403 reviews" "
Rating 2 - Terrible. 10 out of 403 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

TINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ibis Reception Team on 15 Apr 2024
Thank you for taking the time to leave a review. it is appreciated.

10/10 Excellent

DEREK, TAUNTON

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, secure and convenient. Its a budget hotel better than most foreign hotels. Would use again
Stayed 1 night in Mar 2024
Response from Ibis Reception Team on 24 Mar 2024
We very much appreciate your comments regarding your stay at the ibis budget Portishead Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

kevin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2024
Response from Ibis budget Portishead on 19 Mar 2024
We very much appreciate your comments regarding your stay at the ibis budget Portishead Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Clare, Carlisle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were genuinely friendly & helpful. Hotel really well located - Lidl & Waitrose on doorstep, a Spoons nearby plus town/marina a short walk.
Stayed 2 nights in Mar 2024
Response from Ibis Reception Team on 11 Mar 2024
We very much appreciate your comments regarding your stay at the ibis budget Portishead Marina. It is always a pleasure to receive feedback.

8/10 Good

Janet Beskeen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, basic but all i needed for my short stay. Friendly staff, very helpful. Near to Marina, shops and restaurants. Would stay again.
Stayed 4 nights in Feb 2024
Response from Ibis Reception Team on 18 Feb 2024
Thank you for taking the time to tell us about your experience at the ibis budget Portishead Marina.

10/10 Excellent

Kenneth, Southampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Have used this hotel on many occasions. We visit a friend on the Marina. Parking is on a Lidl car park and you register the no plate at the hotel. Breakfast can be obtained at Waitrose or an adjacent cafe. There is a handy bus for trips to Bristol.
Stayed 4 nights in Feb 2024
Response from Ibis Reception Team on 18 Feb 2024
Thank you for taking the time to tell us about your experience at the ibis budget Portishead Marina.

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was ok
This was the second time I have stayed in an Ibis in Italy and it was really nice, however this time it was just ok. It was very basic and the building and rooms are very tired. It was clean and the facilities were ok. The room was really hot - in fact the heater was set to 24 degrees when I walked in which seems very wasteful as the heating had clearly been on for hours beforehand. If all rooms are like this then the energy being wasted is going to be incredibly high. The staff I spoke to were nice.
Stayed 1 night in Jan 2024
Response from Ibis Reception Team on 9 Jan 2024
We very much appreciate your comments regarding your stay at the ibis budget Portishead Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

N

Travelled with family
Liked: Cleanliness, staff & service
good budget hotel
Great value and get what you pay for so basic but fine. Good location and plenty of food options close by, free parking also helpful.
Stayed 2 nights in Dec 2023
Response from Ibis Reception Team on 9 Jan 2024
We very much appreciate your comments regarding your stay at the ibis budget Portishead Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

Chris Cook

Liked: Cleanliness, property conditions & facilities
Cheap and cheerful .
stayed for one night which was ok ,room was clean ,and the bed was comfortable .The only downside was the noise from outside woke us up before 6am . Good points are the location to the Marina and restaurants and the free parking .
Stayed 1 night in Dec 2023
Response from Ibis Reception Team on 9 Jan 2024
We very much appreciate your comments regarding your stay at the ibis budget Portishead Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

simon

Liked: Staff & service
Great value for money
Well located, basic but comfortable hotel. No frills, just a large white room with a decent bed. The whole hotel could do with some capex being spent on it, but given the price you're paying this should be acceptable to most people, especially if your rate includes the breakfast bags as ours did. Top marks go the very helpful and kind staff on the front desk.
Stayed 4 nights in Dec 2023
Response from Ibis Reception Team on 9 Jan 2024
We very much appreciate your comments regarding your stay at the ibis budget Portishead Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 Okay

Barbara

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Stayed 4 nights. Bath and shower area not cleaned.
Stayed 4 nights in Dec 2023
Response from Ibis Reception Team on 9 Jan 2024
Thank you for taking the time to tell us about your experience at the ibis budget Portishead Marina. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 Excellent

Ron

Stayed 1 night in Dec 2023
Response from Ibis Reception Team on 9 Jan 2024
We very much appreciate your comments regarding your stay at the ibis budget Portishead Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Portishead team on 15 Jan 2024
Thank you for taking the time to leave a review, it is appreciated.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ibis Reception Team on 9 Jan 2024
We very much appreciate your comments regarding your stay at the ibis budget Portishead Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Gretta

Stayed 3 nights in Dec 2023
Response from Ibis Reception Team on 8 Feb 2024
Thank you for taking the time to leave a review, we much appreciate it.

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ibis Reception Team on 9 Jan 2024
We very much appreciate your comments regarding your stay at the ibis budget Portishead Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

Tom

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ibis Reception Team on 9 Jan 2024
We very much appreciate your comments regarding your stay at the ibis budget Portishead Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Jessica

Response from Ibis Reception Team on 18 Feb 2024
Thank you for taking the time to tell us about your experience at the ibis budget Portishead Marina.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ibis Reception Team on 9 Jan 2024
We very much appreciate your comments regarding your stay at the ibis budget Portishead Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DIRTY
The hotel was dirty, worst I’ve stayed in for a long time. I travel with business a lot.
Stayed 1 night in Dec 2023
Response from Ibis Reception Team on 9 Jan 2024
Thank you for taking the time to tell us about your experience at the ibis budget Portishead Marina. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 Excellent

CLIVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Nice hotel , perfect location just off high street, in the Marina area , plenty of restaurants within walking distance friendly staff easy checking free parking
Stayed 1 night in Nov 2023
Response from Portishead team on 4 Dec 2023
Thank you for taking the time to leave a review, it is much appreciated.

10/10 Excellent

Ian

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from ibis budget Portishead Team on 28 Nov 2023
Thank you for taking the time to leave a review, it is much appreciated.

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff. Basic room and perfect for night traveling through.
Stayed 1 night in Nov 2023
Response from ibis budget Portishead Team on 28 Nov 2023
Thank you for taking the time to leave a review, it is much appreciated.

10/10 Excellent

E

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and warm. Excellent value for money. Will visit again.
Stayed 1 night in Nov 2023
Response from ibis budget Portishead Team on 28 Nov 2023
Thank you for taking the time to leave a review, it is much appreciated.

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Excellent location, easy parking and check-in, friendly staff
Stayed 1 night in Nov 2023
Response from ibis budget Portishead Team on 23 Nov 2023
Thank you for taking the time to leave a review, it is much appreciated.

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from ibis budget Portishead Team on 23 Nov 2023
Thank you for taking the time to leave a review, it is much appreciated.

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
The staff are all very friendly and helpful. We had a very relaxing time.
Stayed 5 nights in Nov 2023
Response from ibis budget Portishead Team on 23 Nov 2023
Thank you for taking the time to leave a review, it is much appreciated.

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
great location very convenient for M5
Stayed 1 night in Nov 2023
Response from ibis budget Portishead Team on 16 Nov 2023
Thank you for taking the time to leave a review, it is much appreciated.

8/10 Good

Ed

Business traveller
Liked: Staff & service
Just what is says it is !
A room with a bed and a useable relatively clean bathroom/ toilet Some parts a little tired/ worn but overall good Breakfast pointless
Stayed 4 nights in Nov 2023
Response from Ibis Reception Team on 12 Nov 2023
Thank you for taking the time to leave a review, it is much appreciated.

8/10 Good

Ed

Stayed 4 nights in Oct 2023
Response from ibis budget Portishead on 9 Nov 2023
thank you for taking the time to leave a review, it is much appreciated.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Very pleasant staff Great Venue and room very nice
Stayed 3 nights in Nov 2023
Response from ibis budget Portishead on 7 Nov 2023
Thank you for taking the time to leave a review, it is much appreciated.

10/10 Excellent

Ed

Stayed 1 night in Oct 2023
Response from Ibis Reception Team on 3 Nov 2023
Thank you for taking the time to leave a review, it is much appreciated.

4/10 Poor

helene

The room was not very clean. Dirty carpets.
Stayed 3 nights in Oct 2023
Response from Ibis Reception Team on 29 Oct 2023
Thank you for taking the time to leave a review, it is much appreciated.

10/10 Excellent

Isobel

Stayed 1 night in Oct 2023
Response from ibis budget Portishead Team on 23 Nov 2023
Thank you for taking the time to leave a review, it is much appreciated.

8/10 Good

P

Stayed 1 night in Oct 2023
Response from Ibis Reception Team on 24 Oct 2023
Thank you for taking the time to leave a review, it is much appreciated.

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite
Stayed 1 night in Sep 2023
Response from ibis budget Portishead Team on 10 Oct 2023
Thank you for taking the time to leave a review, it is much appreciated.

10/10 Excellent

ANITA

Stayed 3 nights in Oct 2023
Response from ibis budget Portishead Team on 10 Oct 2023
Thank you for taking the time to leave a review, it is much appreciated.

10/10 Excellent

David

Stayed 1 night in Oct 2023
Response from Ibis Reception Team on 4 Oct 2023
Thank you for taking the time to leave a review, it is much appreciated.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Ibis Reception Team on 29 Oct 2023
Thank you for taking the time to leave a review, it is much appreciated.

10/10 Excellent

Pete

Stayed 1 night in Sep 2023
Response from ibis budget Portishead on 2 Oct 2023
Thank you for taking the time to leave a review, it is much appreciated.

8/10 Good

Gemma

Liked: Cleanliness, staff & service, room comfort
Excellent location
Nice stop over. Good central location, easy parking and convenience all around you. Although windows are old and therefore you clearly hear traffic from the road outside, I would suggest ear plugs!
Stayed 1 night in Sep 2023
Response from Ibis Reception Team on 1 Oct 2023
Thank you for taking the time to leave a review. It is much appreciated.

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ibis Reception Team on 29 Sept 2023
Thank you for taking the time to leave a review, it is much appreciated.

10/10 Excellent

Emma

Stayed 1 night in Sep 2023
Response from Ibis Reception Team on 29 Sept 2023
Thank you for taking the time to leave a review, it is much appreciated.

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ibis Reception Team on 24 Sept 2023
Thank you for taking the time to leave a review, it is much appreciated.

10/10 Excellent

Jo

Stayed 1 night in Sep 2023
Response from ibis budget Portishead on 20 Sept 2023
Thank you for your review, it is much appreciated.

10/10 Excellent

Christopher, Summerfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, this is an excellent choice if visiting Portishead or the area. The staff are very helpful and the rooms are very clean.
Stayed 3 nights in Sep 2023
Response from ibis budget Portishead Team on 17 Sept 2023
Thank you for taking the time to leave a review, it is much appreciated.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice break
Staff were helpful and friendly.
Stayed 1 night in Sep 2023
Response from Ibis Reception Team on 14 Sept 2023
Thank you for taking the time to leave a review, it is much appreciated.

10/10 Excellent

Arwyn Wm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ibis Reception Team on 14 Sept 2023
Thank you for taking the time to leave a review, it is much appreciated.

6/10 Okay

Kelsey

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Ibis Reception Team on 14 Sept 2023
Thank you for taking the time to leave a review, it is much appreciated.

10/10 Excellent

Helen

Stayed 1 night in Sep 2023
Response from Ibis Reception Team on 14 Sept 2023
Thank you for taking the time to leave a review, it is much appreciated.