All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We arrived fairly late on a very wet evening, straight from the airport and were welcomed very cheerfully and professionaly. Very cosy room and excellent dinner in the restaurant that is open later than many. The hotel is under the flight path from Bristol airport so maybe not ideal for a longer stay.
Good service, good room and good food. But as the rooms open directly onto the car park, general comings and goings combined with VERY early morning bin collections etc, made for a rather disturbed night's sleep.
Verified traveller
Stayed 2 nights in Nov 2022
Response from Nick & The Team on 14 Jan 2023
Hi,We are glad to hear you enjoyed our facilities. We do apologise for your disturbed night sleep.
Amazing country pub.
Room was beautiful with extra touches like earplugs and lavender drops for your pillow
Food was excellent
Service was brilliant
Wish I'd been there for more than one night.
Awful smell in room, dead flies are in room, pub closes at 9pm not 10pm as stated, food stopped serving at 8pm, and charged twice for room.
Tim
Stayed 1 night in Jul 2022
Response from Alex & The Team on 4 Jul 2022
Hello Tim, I'm very sorry that you didn't have an enjoyable stay with us. I have refunded the double charge that my new supervisor on shift had done and I can only apologise for this mistake she's still learning the booking system and didn't realise that they room had already been paid for via Expedia virtual card. regarding closing and kitchen times it states clearly on our website that we close at 9pm on Sunday's and that our kitchen stops service at 8pm. again I can only apologise about the room we do have maintenance coming out today to address the situation. I would like to offer you a voucher that you can use in any of our Butcombe Pubs as an apology and I do hope this doesn't stop you from coming to visit us again in the future.
Kind Regards,
All of the staff were friendly, helpful and accommodating. The room we stayed in was clean and spacious, and we loved the decor. We would stay here again in a heartbeat!
Chloe Jane
Stayed 2 nights in May 2022
Response from Alex & The Team on 13 Jun 2022
Thank you so much for your review,
we look forward to having you again sometime.
Kind Regards,
The room was clean, well equipped and stylish. It was great having a sofa bed upstairs plus room to relax for my daughter.
Complimentary drinks on arrival were a nice touch and all the staff were friendly and welcoming.
The breakfast options were varied and they obviously used quality ingredients.
We didn’t have dinner in the pub but we did have drinks and these were reasonably priced.
The location was ideal for visiting Cheddar, Bristol and Weston-Super-Mare.
I would recommend to others and would happily stay again.
My partner and I stayed here for a Valentine’s Day break. Beautiful hotel rooms, so spacious and comfortable. The staff were friendly and professional and food was outstanding. Would highly recommend, great little find.
Recently refurbished pub and accommodation to an excellent standard. Room was nice and tastefully decorated. Rooms are converted from a barn with an exposed stone wall.
Stayed with my family and had the Langford and Sanford rooms. Rooms were very spacious, well equipped and beautifully decorated. Our stay was enjoyable and relaxing and we hope to return soon.
Caroline
Stayed 1 night in Jun 2021
Response from Maria on 1 Jul 2021
Thank you so much for your lovely review. We look forward to seeing you when you come and visit us again!
Best wishes,
Maria and the team
The family room was warm and cosy, very clean, comfortable beds and lovely bathroom. Plenty of beverages and biscuits in the room. We were late arriving but the staff had made arrangements for us to access our room and then pay the next morning. We would definitely stay again and is an excellent choice if flying from Bristol airport.
sharon
Stayed 1 night in Jun 2019
Response from caz on 5 Sept 2019
Thank you so glad you enjoyed your stay with us
Hopefully we will see you again in the future
Regards
Caroline
8/10 Good
Luke
Travelled with family
9 Aug 2019
Liked: Cleanliness, staff & service, room comfort
Luke
Stayed 1 night in Aug 2019
Response from caz on 5 Sept 2019
Thank you
Regards
Caroline
6/10 Okay
Verified traveller
1 Aug 2019
Liked: Cleanliness, staff & service, amenities
Verified traveller
Stayed 1 night in Jul 2019
6/10 Okay
Verified traveller
Travelled with pets, Travelled with partner
22 Jul 2019
Liked: Amenities
the card entry system was unreliable
Toilet faulty drinks facility not renewed.
General condition of the room was clean and comfortable
Arrived early afternoon and the room was already ready.. very nice room, spotlessly clean, smooth check in.. Had dinner and breakfast in the restaurant - both lovely...
Highly recommended
Grant
Stayed 1 night in Nov 2018
Response from caz on 13 Dec 2018
So glad you enjoyed you experience with us hopefully will see you again in the future.
Thank you for your review
Kind Regards
Caroline
8/10 Good
Nicholas
19 Nov 2018
For the price I cannot fault it. Kind friendly staff, clean, spacious, modern room. Would recommend
Nicholas
Stayed 1 night in Nov 2018
Response from caz on 13 Dec 2018
Thank You for your review
So glad you enjoyed your experience with us at The Langford hopefully we will see you again in the future.
Kind Regards
Caroline