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Reviews of The Inn at Bromyard

3 out of 5
The Inn at Bromyard
19-21 High Street, Bromyard, Bromyard, England

Reviews

8.0

Very good

Rating 10 - Excellent. 62 out of 167 reviews" "
Rating 8 - Good. 62 out of 167 reviews" "
Rating 6 - Okay. 27 out of 167 reviews" "
Rating 4 - Poor. 7 out of 167 reviews" "
Rating 2 - Terrible. 9 out of 167 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Anita

Stayed 1 night in Mar 2024

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities
New owners making a effort
Stayed 1 night in Mar 2024

4/10 Poor

Mark

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Convenient location, friendly, helpful hosts and a decent breakfast, but our stay was badly affected by the poor standards in the room; No heating, no tv signal, faulty kettle, broken shower holder and very little space to move as the room was so small.
Stayed 1 night in Mar 2024

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Lovely little old hotel.Lovely warm welcome. Friendly locals.Great Beer.Room was small but comfortable Tea,coffee and bottled water.Amazing filling tasty Breakfast. Will definitely stay again
Stayed 1 night in Jan 2024

2/10 Terrible

Liam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

jonathan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Extremely Bad
We were a family of 4 adults attending a wedding. We booked the 'Suite' room which it said came with free Breakfast and could sleep 4 adults at £140 a night. We had a call the day before to say the room would be ready for us from 12 noon, but we had to pay £20 more for another 2 adult breakfasts. Therefore total stay cost was £160. On arrival, we were given the key but found the room was not made up. The last residents had left the room a mess with soiled towels, unflushed loo etc. As some of the top sheets were off,, this also showed the disgusting state of the mattresses and pillows which were very stained/old. The carpet was filthy with ingrained dirt and hair and goodness knows what. The bathroom was ancient with damaged fittings and filthy tiles. A stainless steel catering shelf served as a wardrobe. The staff were apologetic and promised the room would be cleaned for when we arrived later. When we got back, whilst the beds were made, the room was still awful as it didnt solve the carpet and bathroom state. The toilet had some cleaner in it but was still filthy. This was the quality offered for £160 a night!. I discussed this with the landlord who was a very nice chap and very apologetic. We did not pay for the room as decided to leave without staying. We had an unexpected 2.5 hours drive home which of course ruined the wedding and stay experience. This room should not be let out until deep cleaned/refurbed.
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely dreadful - do not stay here
The room was terrible. Freezing cold and damp. Windows streaming with condensation. Wardrobe replaced with a stainless steel catering shelf. Shower covered in orange mould and toilet absolutely disgusting. Bar rowdy below the room and had to battle our way through to get in and out. Absolutely awful and did not feel able to stay so left and had to find alternative accommodation for the night. . Also overcharged - room advertised at £70 per night for the room and got charged £140.
Stayed 1 night in Nov 2023

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Inn at Bromyard
This place has character. The staff were friendly and lovely. Breakfast was delicious. Bed not too comfortable, but I had been dancing all night at a wedding.
Stayed 1 night in Nov 2023

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Ben

Liked: Staff & service, property conditions & facilities
Lovely building busy bar.
Stayed 1 night in Sep 2023

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived at the property we were shown to our room No 5, the room should have been a single not a double in my opinion as there was very little space to move around. The room was clean with a large shower and toilet in the en suite. We were only there for one night so did not ask to be moved. Staff were Friendly and polite.
Stayed 1 night in Sep 2023

6/10 Okay

Lisa

Stayed 1 night in Sep 2023

10/10 Excellent

Simon

Stayed 3 nights in Sep 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
A friendly pub in the centre of Bromyard, and very good value. My room was comfortable and very clean.
Stayed 2 nights in Sep 2023

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly what we needed as a family with two teenagers: a comfy double bed and two full size singles, plus a car park. The bathroom was tiny but ok. The room was a nice and clean with tea making facilities plus water which is always welcome. Staff were friendly. The breakfast was really good, quality ingredients, freshly cooked. We just needed somewhere to crash after a family party but Bromyard looked like it'd have everything you need in walking distance too: shops and restaurants.
Stayed 1 night in Aug 2023

6/10 Okay

Bernard

Stayed 1 night in Aug 2023

8/10 Good

andrew

Stayed 1 night in Aug 2023

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice staff, excellent breakfast
Stayed 1 night in Jul 2023

8/10 Good

Sian

Liked: Cleanliness, staff & service
Pleasant stay
Friendly staff, excellent breakfast, good value for money with parking and dog-friendly. So everything we needed for a one-night stay following a party in the area.
Stayed 1 night in Jul 2023

8/10 Good

G

Liked: Cleanliness, staff & service, room comfort
Interesting three nights
Friendly and helpful staff. A quirky medieval hotel with loads of character. Meals in the evening were good as well.
Stayed 3 nights in Jul 2023

10/10 Excellent

Malcolm

Stayed 3 nights in Jul 2023

6/10 Okay

Mike

Travelled with partner
Liked: Cleanliness, staff & service
The building was 500yrs old so you you had to accept the small rooms we had a laugh geyying in to our 4ft bed with little room both sides of the bed but for people who like oldie world buildings it was great.
Stayed 1 night in Jul 2023

2/10 Terrible

Rowan

Stayed 3 nights in Jun 2023

8/10 Good

Osman

Stayed 1 night in Jun 2023

8/10 Good

Hugh

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

6/10 Okay

Christopher

Business traveller
Liked: Staff & service
Stayed 1 night in Jun 2023

2/10 Terrible

MARGARET

Stayed 1 night in May 2023

10/10 Excellent

Mike

Stayed 1 night in May 2023

6/10 Okay

Nick

Stayed 1 night in May 2023

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service
A really old 15th century property, however the bathroom smelt a bit mouldy, the tiles need re-grouting and it needs a bit of an overhaul. The beds are very firm with plain white bedding. The room was clean and tidy and the owner gave us a bigger room than what I booked which was really nice. Being an old property there is no double glazing and as a light sleeper I was woken up by passing traffic a few times during the night.
Stayed 1 night in May 2023

6/10 Okay

mike

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Exactly what was needed
The pub is in a perfect location with good parking. The room was clean and tidy with good amenities, shower was not the greatest, but it was hot. Bed was very comfortable. The welcome and hospitality was great. And the Full English Breakfast was spot on.
Stayed 1 night in May 2023

10/10 Excellent

Elleanor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mark was lovely and understanding of accommodating us when we needed to check in earlier because of a wedding. Patient with our calls when we’d locked ourselves out and overall an amazingly generous and kind host. Beds and rooms were lovely and right next to shops, take aways and a restaurant. Definitely recommend.
Stayed 1 night in May 2023

6/10 Okay

Gordon

Stayed 2 nights in May 2023

2/10 Terrible

Mustafa

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Denise

Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Stayed 2 nights in May 2023

6/10 Okay

Alison

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Positive- Owners are lovely! Room was clean and breakfast was great Negative- room was so tiny, the entrance, hall and stairs are very untidy. Looks like it needs a good tidy and some TLC! There was no hot water at all so it was a freezing cold shower or nothing!
Stayed 1 night in Apr 2023

6/10 Okay

Wendy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Beds were comfy, breakfast was excellent and staff were very friendly but, there was no hot water at all, couldn’t wash or shower!!
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Inn at bit tired and needing updated. Room very small for one person with no tv and the shower did not work with only a trickle of cold water. Staff were very nice.
Stayed 1 night in Apr 2023

6/10 Okay

Ian

Liked: Staff & service, room comfort
Pub with rooms.
Friendly host, large room, good WiFi, convenient parking, central location but surpisingly quiet. Interesting Tudor building but everywhere was a little tired - nothing like the photos on their own website. Breakfast was fine but no choice offered other than standard English with a couple of cereals and an orange juice. Excellent coffee. No sign of the promised restaurant.
Stayed 4 nights in Apr 2023

6/10 Okay

Olivia

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Chloe

Stayed 1 night in Apr 2023

10/10 Excellent

PETER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really really helpful and an excellent breakfast
Stayed 2 nights in Apr 2023

2/10 Terrible

Peter

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best avoided
Stayed in a standard double room. Heating was completely off and no supplementary heater provided so, with sub-zero outside temperatures, the room was icy. No extra blankets provided. The single-glazed windows did nothing to keep out the booming traffic noise from the busy road next to the place. Walls are paper thin, so every sound from other rooms is loud and clear. The place is closed and locked by 9pm, so late-comers may have a problem. Overall, primitive, basic accommodation, very expensive given the poor level of quality and comfort.
Stayed 1 night in Apr 2023

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Clare

Stayed 1 night in Feb 2023

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Olde world comfort and service
Avery comfortable stay with a warm welcome and a really good breakfast .
Stayed 1 night in Feb 2023

6/10 Okay

Manuel

Liked: Staff & service
Could do with a refresh.
Stayed 1 night in Jan 2023

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly , helpful people .Nice local pubs . Lovely countryside and cities not far away.
Stayed 3 nights in Jan 2023

10/10 Excellent

Tonia

Stayed 1 night in Jan 2023