Brooklyn Heights Holidays

La espera de una habitación tardó más de lo normal eran las 4:45 y todavía seguimos esperando por la habitación 711 ya que teníamos 2 habitaciones una si fue entrega a las 3:20 y la otra de tardo más de 3 horas después, servicio muy bueno desayuno excelente personal excelente

Very nice location, great rooftop bar and food drink selection.

Not a clean room I asked for a wheelchair Accessible shower chair before I got to the hotel. It wasn’t provided for me at night. You could not get into the hotel. The revolving doors would not open and a person had to physically open the door from the inside to let people out from the outside in very small elevators, extremely noisy, extremely dirty rooms

Good location and very friendly staff, but unfortunately that’s about where the positives end. The hotel is extremely outdated, with stained carpet and furniture, an old bathroom, a tub that didn’t drain properly, strange smells throughout, and sketchy elevators. We actually looked into options to leave shortly after getting into our room, even though it was late at night. The staff were nice and did waive an unexpected additional resort fee after we questioned it, but we felt very misled by the listing and photos. It seems the property may be going through a transition/potential purchase, so hopefully improvements are coming. At the end of the day, if you simply need a place to rest your head in a good location, this will do. But for anything beyond that, I would look elsewhere. We would not stay here again.