Brooklyn Heights Holidays

1. Beds squeak so bad - if you breathe the bed squeaks. 2. 5am - the trash truck or whomever start honking their horns ~ ALL MORNING LONG. There is no reprieve from this. 3. No WiFi 4. No laundry/washer available 5. We were never really sure when our room was going to be serviced. 75% it was, but yea… 6. Thin bathtowels 7 The TV has this weird subtitle thing that describes everything happening on the show your watching; there is no shutting this off. Not even worth watching. 8. The shower water is SO HOT it will burn ur skin. Please leave it on minimum for a barely acceptable shower. 9. Mattresses are very… broken in. 10. The convenience of the location was great but for the price, I probably could have went somewhere better. Lesson learned.

Nice hotel and great location

My stay at Hotel Riu in Times Square was nothing short of fantastic! The location couldn't be better, situated right in the heart of the bustling Times Square and Restaurant Row. It's the perfect base for exploring the city, with easy access to numerous attractions, shops, and dining options. The staff at Hotel Riu were incredibly friendly and accommodating. From check-in to check-out, every interaction was pleasant, and they were always willing to assist with any request. Their warmth and professionalism added a personal touch to my experience. The rooms were well-appointed, spacious, and clean, providing a cozy retreat after a busy day in the city. The modern decor blended perfectly with the vibrant atmosphere outside. Service throughout the hotel was impeccable, with prompt responses to any needs and a welcoming ambiance that made me feel right at home. Overall, I highly recommend Hotel Riu for anyone looking to enjoy the energy of Times Square while experiencing top-notch hospitality. I would definitely stay there again during my next trip to NYC!

The hotel & lobby were beautiful. The room was ok. The view was amazing.

Overall, had a good time and good price. My only peeves were that there was only one water fountain in the entire building which was broken and when I let the front desk person know they responded with "go buy water"... The elevators took a very long time and was always packed, to the point that we walked up 10 flights of stairs and it was faster. However, the location was amazing and the hotel was clean and service was direct.