Bruern Holidays

Comfy beds, nice sized safe. The shower felt amazing

We booked a Deluxe Queen Room, we didn’t seem to get that, due to late check in, it would appear that we got allocated some form of accessible room which wasn’t what we booked, this meant that our bathroom was a wet room and really not what we wanted at all, the entire floor of the bathroom got soaked each time the shower was used, the Air con in the room didn’t seem to work properly. Possibly should have addressed this with the hotel directly but we only used it for sleeping but upon reflection it wasn’t a great experience, only silver lining was that the hotel was heavily discounted on Expedia compared to usual price, I’d of been very unhappy had we paid full price for the room.

Good hotel with a good location to Victoria Rail Station. Hard to access whilst construction work is ongoing. Hotel bar staff were not very attentive, serving another customer first, after taking our order. Hotel is not worth £300 a night on a weekday. Is simply too big for that price point (ie. not exclusive enough). Other than that, the hotel got the job done for a one night stay. Couldn't enjoy the included breakfast as did not start until 7am, we had to be on a train at that time. Earlier start to breakfast would be nice.

Dean C. was wonderful and great to meet. He runs a amazing ship here! This place is special and wonderful for any length of time. The secret spot is the Garden. You’ll have to see it to believe it. Because of that garden, I will never stay any place else in London!!!!!!! The staff is so nice. Every single person is so sweet. Anything you need they’re there for you at any moment. The the bar with egg whites, and gin… ask for it it’s the best you’ll be hooked. Breakfast in the morning downstairs is delicious! Remember to have lunch outside on the patio the pasta and prawns are delicious. The wine list is great. Thank you Rashmi and Maeva and Anthony and ten other people that treated me amazingly. I’m headed back there in about eight days. I’ll be staying three more nights and I’m looking so forward to it. By the way, it’s easy to get from Heathrow. You just take the Heathrow express to Victoria Station and then the green line tube straight to Earls Court and you could walk literally around the corner and it’s there. I usually take a Uber from the airport and it’s usually less than 25 pounds which is almost the same as the tube. Just a suggestion for you if you stay here. They have a convenient area right in front of the hotel where a cab can drop you off. Or Uber can pick you up easily. They have indoor parking too if you drive there. I stayed there for four nights while I’m business. And next week when I go back, I’ll be there with my lady.