8/10 Good
Suzanne
29 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was perfectly located to walk everywhere around the city. What was disappointing was the front desk staff (except Fatina, she was fabulous, cheerful and welcoming) and their lack of offering 'need to know information' to visitors who where unfamiliar with little things that turned out to be huge; such as needing to order a taxi the night before. We almost missed our train because we did not know, even after letting the front desk attendant know our plans for checking out the day before, it was never mentioned. Only after waiting almost 30 minutes for the taxi to arrive, did we find out.
Some of the lights in the room were burnt out, so the room was dark. A few outlets didn’t work. The elevator was a bit funky, but not terrible. The location saved our rating from being one star lower.
All in all a decent place, just ask a lot of questions.
Suzanne
Stayed 4 nights in Apr 2024