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Reviews of ROXI Residence Brussels

3 out of 5
ROXI Residence Brussels
14 Hippokrateslaan, Zaventem, Vlaanderen

Reviews

8.2

Very good

Rating 10 - Excellent. 68 out of 162 reviews" "
Rating 8 - Good. 62 out of 162 reviews" "
Rating 6 - Okay. 12 out of 162 reviews" "
Rating 4 - Poor. 8 out of 162 reviews" "
Rating 2 - Terrible. 12 out of 162 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Sylvain

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 5 nights in Oct 2023

6/10 Okay

Jacqueline

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Co-located with a student residence, this hotel was fine for a quick, budget stay. Bare bones but had everything as advertised.
Stayed 3 nights in Oct 2023

8/10 Good

Andrew

Stayed 2 nights in Sep 2023

10/10 Excellent

Eloi

Stayed 5 nights in Aug 2023

6/10 Okay

Amber

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was "fine" but the parking lights didn't come on early in the morning, AND one of the elevators didn't work but wasn't marked out of order (we were stuck in the elevator for 19 minutes until someone forced the doors open), BOTH felt very unsafe!!! The hallway had a bad smell and the AC didn't work in my room. The "staff" were friendly, but they are staffed by college students who are not always available and couldn't "do" anything about the lights or elevator. This could be a great option for staying just outside of Brussels with easy access to transportation, but with the elevators being ify and the lights in the parking area not working I will not stay here again.

6/10 Okay

Zita

Business traveller
Disliked: Cleanliness
Stayed 3 nights in Jul 2023

8/10 Good

Eren

Liked: Cleanliness, amenities, property conditions & facilities
The property is a student residence with some other guests. I stayed one night but had four fire alarms as they were trying to cook, I believe. The reception desk sent emails, and that made the check-in easy.
Stayed 1 night in Jun 2023

8/10 Good

Maria

Stayed 1 night in May 2023

4/10 Poor

Kevin

Disliked: Amenities
No reciprocation after 4 pm, no drinking water inside the room. No napkins, very noisy from other rooms
Stayed 3 nights in May 2023

10/10 Excellent

Artem

Liked: Cleanliness, amenities, property conditions & facilities
Good location , close to the metro. 15 minute ride to city center. Has a grocery store on the bottom floor. Breakfast would be nice.
Stayed 6 nights in Apr 2023

2/10 Terrible

Josh

Stayed 1 night in Apr 2023

8/10 Good

Hariharan

Stayed 1 night in Mar 2023

10/10 Excellent

Marcos

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2023

6/10 Okay

Christin

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2023

8/10 Good

Klaus

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Marcos

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Arnaud Stephane

Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2023

4/10 Poor

Michael

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Underground Parking Good Entrance and Reception Poor Room - Poor (facilities basic)
Stayed 2 nights in Oct 2022

10/10 Excellent

Marcos

Stayed 5 nights in Sep 2022

10/10 Excellent

Nicola

Liked: Cleanliness, room comfort
Fab stay
Fabulous place on the outskirts of the city. Easy to get into the centre using the bus and tram. Dubious about it being student accommodation but didn’t need to worry. Great clear instructions and would highly recommend.
Stayed 1 night in Aug 2022

10/10 Excellent

Mary Ann

Liked: Cleanliness, amenities, property conditions & facilities
A very secured, quiet place. The convenience store on the bottom floor came in handy. Parking was not a problem at all.
Stayed 7 nights in Jul 2022

2/10 Terrible

L

Business traveller
Stayed 2 nights in Jul 2022

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was small, but clean and quiet. In fact, the entire building was very quiet during my stay.
Stayed 2 nights in Jun 2022

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, room comfort
Very comfortable and clean.
Stayed 4 nights in Jun 2022

10/10 Excellent

Guido, Coral Gables

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
all modern and convenient
Stayed 1 night in Jun 2022

8/10 Good

Tina

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean.
Stayed 4 nights in Jun 2022

8/10 Good

Anthony, Alpharetta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and we appreciated the grocery store below. Parking in the garage at 6 euros per night was very reasonable compared to other hotels in the Brussels area. No complaints - good value for the money.
Stayed 2 nights in May 2022

10/10 Excellent

richard

Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2022

8/10 Good

Aalborg University

Stayed 14 nights in Feb 2022

10/10 Excellent

Marcos

Stayed 7 nights in Jan 2022

8/10 Good

Lea

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Antoinette

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The residence is well suited for travelers visiting for shorter or longer stays. The concept and ambiance offers a refreshing experience.
Stayed 1 night in Oct 2021

10/10 Excellent

Marcos

Business traveller
Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2021
Response from Ali on 6 Aug 2021
Hi Marcos! Thank you for this excellent review. Truly appreciated :-)

8/10 Good

B A

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff very helpful and talkative.............................
Stayed 1 night in Nov 2019

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would definitely stay again!
The hotel is a pain to find from Alma metro station as you land in the middle of a university complex and google maps stops working like you were in the Bermuda Triangle 😂 Once you find it (took me nearly an hour with the help of a few students and some pigeon English but when you find it it’s a gem! Staff are friendly the room was amazing! Very large and had all you need for a self contained room! The only gripe is there is no kettle or coffee to go with the shiny espresso machine provided which in my mind was diabolical but then coffee is life! Although you are on the top floor of student accommodation they are either all swarm to silence after 8pm or you just can’t hear anyone at all it’s amazing. So if you don’t mind finding the hotel and then Alma metro station again when you leave and the lack of coffee and the shop that isn’t created but is advertised as being in the hotel it’s a fantastic place to stay!! Ps no bed bugs as sooooo many hotels have in Brussels!! Bonus 😂😂
View from room
Stayed 1 night in Nov 2019
Response from Team ROXI on 6 Jan 2020
Thank you Anita! You put a smile on our face with your fantastic comment. Hope to get the chance to host you again at ROXI. Regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing newly built hip hotel with kitchenette facilities. Near shops, good transport links, friendly staff. Super useful rooms, pleasant location, recommend
Stayed 1 night in Nov 2019

8/10 Good

Sin Ganh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay in ROXI
average price and quality. room is clean and comfortable.
Stayed 1 night in Nov 2019

8/10 Good

Elena

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel has a good future. Some things must be change( to finish all fixed, personal must be more professional,few rooms will be very good to do with sofa-2+2 children). But impression from stay was good.
Stayed 1 night in Oct 2019

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, convenient and great value.
We were a bit concerned when we checked in because the hotel is still being completed and there were many students about. We were pleasantly surprised by how quiet and comfortable our room was. The staff was very helpful, the area was great for running and strolling, and there are many public transportation options available close by. Thx hotel was close enough to NATO to be a great location, if you are going to be there.
Stayed 4 nights in Oct 2019

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Room is as pictured. It is a brand new hotel. Clean and spacious. Barhroom is large compared to most hotels in Europe. Not all amenities are available at this time.
Stayed 1 night in Oct 2019

4/10 Poor

Johnson

Liked: Cleanliness
Disliked: Room comfort
Descriptive to prospective patrons based on inform
It was virtually a students hostel and not worth rates charged
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not so good. Room extremely dirty. Huge box in the corridor. Keys that did open rooms doors, etc Night staff was rude and gave incorrect information. Curtly informed us at 10.30pm that hotel DOES NOT provide drinking water bottle in rooms. Morning staff disputed her version but only when challenged that all my colleagues were provided water bottles. There was no where at that time of the night we could buy drinking water and forced to drink tap water.
Stayed 1 night in Oct 2019

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Team ROXI on 12 Oct 2019
Thank you for your good review! What did you like about your stay at ROX?

2/10 Terrible

Ruchika

Business traveller
Disliked: Property conditions & facilities
It was a building site and you did not indicate this in the info. Could not open the windows so very bad air circulation.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Margaret

Liked: Cleanliness, staff & service
Will be a nice apart-hotel once finished
The hotel is brand new. In fact, it's not even finished yet. Most of the interiors were still being worked on. My single room looked like it had just been released in a rush job. (I'm guessing the contractors are late and were clearly getting a little sloppy.) Once they are done (and if they can get their contractors to properly finish their work), it should be a very nice apartment hotel, with all the amenities for a longer stay (except for a safe, but maybe they will add that later?) One element of bad design that I hope they can still address is that there is are no outlets, light switches, or lights by the bed. This meant I had cables strung across the room to the bedside table, and promptly tripped on them as I went from the front door (where the only light switch is) to the bed in the dark. They need to, at minimum, add a small bedside lamp. The location is a little in the middle of nowhere if you are a tourist. I picked it for a short overnight stay before a morning flight since it was cheaper than airport hotels. It's about 3 Euro and 25 minutes by public bus to the airport. Unfortunately the morning of my flight the bus never showed up and I had to flag down a taxi. The hotel also offers a paid airport shuttle service. There is a metro station a 5-10 minute walk away that will take you directly into the city center, but it is a little hard to find (it's in the middle of a college campus) and the ticket machine may or may not accept your credit card or coins.
Stayed 1 night in Sep 2019
Response from Helene on 3 Oct 2019
Dear Margaret, Thank you for taking the time to review your recent stay at ROXI Residence. As we truly believe our guests' experience can help us in our everyday improvement, your tips and feedback is very important for us. We are indeed a starting hotel in Brussels, that recently opened its doors. There are still some points to be improved and details to be finished. On daily base, we do our utmost best to give our guests' the best stay they can imagine and an experience to remember. The hotel is not located in the city center, but ideally located close to the airport, Saint-Luc hospital and the UCL Campus. Once again, thank you for taking the time to share your feedback and we hope to have the chance to host you again at ROXI Residence. Best regards, Helene Operations manager at ROXI Residence

6/10 Okay

Lee

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Will be nice when it is finished.
This will be a lovely hotel when it is finished but currently there are doors missing, wires hanging from the ceiling and no restaurant or shop, as advertised.
Stayed 2 nights in Sep 2019

6/10 Okay

Tim

Stayed 3 nights in Feb 2024

8/10 Good

Valérie

Liked: Cleanliness
Appartement correct. Manque petite table de salon. Banquette très inconfortable. Lampe murale abîmée. Points positifs. Très bon emplacement bus très pratique. Petite supérette en bas de la résidence où le personnel est très agréable. Très bonne literie. Très calme. Et pour finir pour nous français manque de chaînes françaises.
Stayed 5 nights in Dec 2023