Bruton Hotel Guide - Hotels with Pool in Bruton, England

"Staff were brilliant."

"While the room itself provided a comfortable bed, the rest of my stay was marred by poor service and hygiene concerns. Most notably, the bathroom had a persistent smell of sewage which made the environment very unpleasant. The bar area appears to be significantly understaffed and poorly managed. On one evening, I waited 20 minutes for a drink while the lone barmaid was clearly distressed by the volume of orders; despite her requesting help, none was provided. On a separate occasion, the staff behind the bar appeared completely untrained and lacked basic knowledge of service. It was disappointing to see hardworking staff left unsupported and guests left waiting."

"We stayed in the main house as I had read poor reviews for the lodges. Our room overlooked the river and mill wheel which was lovely. The room was clean and tidy but the bathroom was a little dated."

"Really excellent service in delightful hotel . Bath is a fascinating city and the hotel is easy walking distance from all the historical must sees and excellent range of restaurants ."

"I did not stay there and was unable to change or cancel reservation. I had no luck getting ahold of Expedia, the property staff were kind but could not help me change the date without Expedia?!? I lost all the money and tried am very frustrated! I use Expedia a lot and this was a terrible experience! I hope Expedia reaches out to me to correct this Sure the property was lovely but Expedia really dropped the ball and I paid the price for nothing : ( "

"Overall stay was fab, staff were amazing and the place is very welcoming. We had a spa day and overnight stay which was amazing the only thing I will say is the spa amenities could do with a revamp like the steam room and sauna area"