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SureStay Hotel by Best Western Buena Park Anaheim

2.5 star property
Hotel connected to a shopping centre in Buena Park with free breakfast

Choose dates to view prices

SureStay Hotel by Best Western Buena Park Anaheim offers comfort-focused amenities in Buena Park. Enjoy the outdoor pool with sun loungers, a relaxing spa tub, free continental breakfast, in-room WiFi, and helpful multilingual staff. Guests love the convenient location.

Reviews

5.8 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Breakfast included
  • Housekeeping
  • Parking included
  • 24/7 front desk
The current price is €80
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Buena Park, CA

What's nearby

  • Medieval Times - 12 min walk - 1.0 km
  • Knott's Berry Farm - 2 min drive - 1.9 km
  • Knott's Soak City Water Park - 2 min drive - 1.9 km
  • Disneyland® Resort - 9 min drive - 12.2 km
  • Honda Center - 11 min drive - 19.6 km

Getting around

  • Buena Park Station - 10 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 9 min drive

Restaurants

  • ‪In-sīt Coffee - ‬2 min walk
  • ‪Denny's - ‬5 min walk
  • ‪Pelicana Chicken - ‬2 min walk
  • ‪La Huasteca - ‬5 min walk
  • ‪Sizzler - ‬1 min walk

About this property

SureStay Hotel by Best Western Buena Park Anaheim

Hotel near Medieval Times
Located close to Knott's Berry Farm and Knott's Soak City Water Park, SureStay Hotel by Best Western Buena Park Anaheim provides free continental breakfast and a hot tub. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool, along with sunloungers
  • Free self-parking
  • An electric car charging station, a vending machine and multilingual staff
  • Tour/ticket information, a lift and a 24-hour front desk
Room features
All 50 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with hairdryers and shampoo
  • 37-inch HDTVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

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The Buena Park Hotel & Suites

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
7.4 out of 10, Good, 2,065 reviews
The price is €72
includes taxes & fees
1 Dec - 2 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45.00

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 45.00

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day.
Cots (infant beds) are available for USD 20.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 45.00 (subject to availability)
  • Late check-out fee: USD 45.00 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Portola Buena Park
Portola Inn
Portola Inn Buena Park
Portola Hotel Buena Park
SureStay Hotel Best Western Buena Park Anaheim
SureStay Hotel Best Western Anaheim
SureStay Best Western Buena Park Anaheim
SureStay Best Western Anaheim
Portola Inn Suites

Frequently asked questions

Does SureStay Hotel by Best Western Buena Park Anaheim have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at SureStay Hotel by Best Western Buena Park Anaheim?

As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Buena Park Anaheim on 16 Nov 2025 start from €80.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Buena Park Anaheim pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Buena Park Anaheim?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Buena Park Anaheim?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 45.00 (subject to availability).

What time is check-out at SureStay Hotel by Best Western Buena Park Anaheim?

Checkout is at 11 AM. Late checkout is available for USD 45.00 (subject to availability).

Where is SureStay Hotel by Best Western Buena Park Anaheim located?

Situated in the entertainment district, this hotel is within 2 mi (3 km) of Medieval Times, Knott's Berry Farm and Knott's Soak City Water Park. Disneyland® Resort and Angel Stadium of Anaheim are also within 9 mi (15 km).

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Reviews

SureStay Hotel by Best Western Buena Park Anaheim Reviews

5.8

6.0

Cleanliness

7.6

Location

6.4

Staff & service

5.6

Eco-friendliness

5.8

Property conditions & facilities
Rating 10 - Excellent. 196 out of 1001 reviews
Rating 8 - Good. 179 out of 1001 reviews
Rating 6 - Okay. 198 out of 1001 reviews
Rating 4 - Poor. 156 out of 1001 reviews
Rating 2 - Terrible. 272 out of 1001 reviews

Reviews

10/10 Excellent

Jada

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy accessible, safe location,
Stayed 1 night in Jun 2025

8/10 Good

Corina

Liked: Cleanliness, property conditions & facilities
Staff is friendly.
Stayed 4 nights in Jun 2025

2/10 Terrible

Ernesto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled like there had been a water leak and had developed a strong smell of mold, caused me to have an allergic reaction and had to leave the room after only one hour.
Stayed 1 night in Oct 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to shops and restaurants
Stayed 3 nights in Dec 2024

4/10 Poor

Youngsun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Thx
Stayed 3 nights in Jun 2025

6/10 Okay

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quit and close to restaurants. Only wish there was softer towels and washcloths offered. Other than that we enjoyed our stay.
Stayed 2 nights in Apr 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Was very convenient to the parks around, room was clean and I was able to get to everything I wanted to see quickly and easily.
Stayed 2 nights in Oct 2024

8/10 Good

MELISSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short stay one night only and it was perfect just what I needed.
Stayed 1 night in Sep 2024

8/10 Good

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to dining and shopping.
Stayed 2 nights in Jun 2024

8/10 Good

Jose Alfredo

Liked: Amenities
Good decent decent rooms
Stayed 4 nights in Aug 2024

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It SURE was a stay at SURESTAY
Stayed 3 nights in Jul 2024

8/10 Good

JiEun

Liked: Staff & service
Disliked: Cleanliness
The bathroom including shower seems new and clean. However the hair dryer and heater/AC were covered with dust, the table and ironing board was unpleasant and unclean. The location was pretty safe, lots of restaurants, market. Very convenient.
Stayed 8 nights in Apr 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the suite accommodations. Nice warm water. Beds were comfy.
Stayed 1 night in Dec 2023

4/10 Poor

Gerardo

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Bed was very uncomfortable And in the website says breakfast included but is actually just coffe, and cereal
Stayed 5 nights in Mar 2025

8/10 Good

Ciara

Liked: Cleanliness, property conditions & facilities
Worked well for a one night stay. Was in good distance between knots and Disney
Stayed 1 night in Apr 2024

6/10 Okay

Yu Cheng

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad
Stayed 3 nights in Mar 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for your money, breakfast included but very very limited.
Stayed 2 nights in Jan 2024

6/10 Okay

Martin

Liked: Staff & service, room comfort

Above Average Motel

It was ok. Seemed like it was a renovated old Motel 6, or something. Our stay was fine. You can see that they put a lot of money into it. Overall good.
Stayed 2 nights in Nov 2024

6/10 Okay

Israel

Liked: Property conditions & facilities
Nice area however spotted an insect in the restroom in the room.
Stayed 1 night in Nov 2023

8/10 Good

Gian Carla

Liked: Cleanliness
In my opinion during my stay, all the services were met. I would commend their service and commitment to this hotel.
Stayed 4 nights in Apr 2024

10/10 Excellent

gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have passes for Knotts Berry Farm so we are always looking for hotels close by. We did have to take a lift, but it was only six dollars each way to the park. This hotel is got exceptional, cleanliness and great guest service. The continental breakfast is somewhat limited, but served its purpose. I was impressed with the cleanliness of the rooms and the ease of checking in checking out and feeling that we were in a safe location for our family.

6/10 Okay

Rafael

Liked: Cleanliness
The only issue was that there was no iron and there was no shampoo or body wash in the bathroom, the bottles were empty, I had to shower with hand soap
Stayed 2 nights in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Didn't like that the pool and hot tub close at 9pm. Parking is a little tight but manageable. Place ia very nice and clean tho. Friendly staff.
Stayed 1 night in May 2024

4/10 Poor

Jesus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It looks like a motel instead of a hotel
Stayed 2 nights in Oct 2023