Lubbock Hotel Guide - Buffalo Springs Lake hotels in Lubbock, United States of America.

"Room was clean and comfortable. Staff was friendly and helpful. To have Wi/Fi had to pay! I don't think so. When you pay around $150/ night Wi/Fi should be included."

"Awesome "

"The best thing was the breakfast. Check in was horrible. We arrived at 2 pm hoping we could get in early. We were told to come back at 3 and MAYBE the rooms would be ready. Well, they weren't. We didn't get in until almost 3:45 pm. "

"Good breakfast, nice staff "

"Yes"

"Stayed for GS concert.. Room "

"Beautiful house, very clean , communication was great!"

"Staff was a bit standoffish at check-in. We felt like we received a “less than” greeting since we’d booked through a 3rd party. The staff member told us due to “the type of booking,” we weren’t eligible to PAY for an early check in. This was at 2:30. Official check in was at 3. 30 minutes later when the magical time hit, we were informed of the $18 amenities fee. Fire pits were off due to high winds and the pool was busy with college students who came and went while we were there. Grounds are beautiful and we enjoyed cornhole and the pool, but it seemed weird to pay to use all of it when restaurant customers and local students could do the same for free. I realized later that I’d left my sunglasses downstairs. When my husband went to the front desk to ask if they’d been turned in, the gentleman he asked shrugged his shoulders without even faking an effort to look for them and said “not to my knowledge.” The room was beautiful, the beds were comfy and the property was lovely….but we won’t be back because of the sub par service. We were so excited to stay there but were let down. "

"Worst experience you could imagine. Check in was scheduled for 3pm but had to wait until 6 to actually have a room. Staff had no clue what was going on and didn’t offer anything to make our stay any better. Key would stop working and door wouldn’t open. Called front desk for remote to tv and never got a call back. The smell of smoke/marijuana was still lingering in multiple rooms. Overall a horrible experience. "