Burlington Hotels

"The room was not cleaned on a daily basis. "

"We booked a night over spring break so the kids could swim. Upon arriving to the pool, we find out the pool heater is broken so it was freezing! Felt like frigid lake water. The kids swam a little bit but spent most of their time in the hot tub as a result. Had I known the heater was broken, I would not have booked at the hotel. Additionally, the deadbolt on the hotel door was broken, so the only thing securing the door was the latch which I didn’t notice until after 10 pm. That was a disappointment as well as I was traveling solo with two toddlers and safety should never be a concern!"

"BED BUG"

"Needed to tell front desk that on Sunday during our stay room was not cleaned and left filthy "

"Yes"

"Clean with nice staff"

"they complained that we smell like Marijuana even when we smoked outside "

"Clean and professional staff "

"Elevator was out of service pool was closed main floor had no floor due to construction no help was offered to get luggage to and from second and third floor breakfast wasn’t great nor fresh curtains was too short in the room so much lighting was coming in bath dry towels wasn’t thick the hallways had a bad smell and odor very different from the last time I stayed here a couple months ago "