Burson Hotels

"Nice"

"The suite was enormous. It was very clean and comfortable. The location was perfect, just far enough for calm, yet close enough to walk back and forth throughout the day."

"Beautiful view, but needs some upgrading"

"Very nice accommodations."

"We would of liked a microwave in our room We have stay here a few times and we always got a microwave but not this time. and the refrigerator inside the freezer part of it was so frozen there was a lot of ice build up on it. But other wise we had no problem and one more thing the hot water in the sink was so hot we almost got burned bad so please turn down the water heater before someone gets burned really bad Thank you See you soon"

"I chose this restaurant because there was a restaurant downstairs. The convenience and good food made for a nice stay. Front desk was helpful with request for quiet room and walk-in shower. Great location to Downtown area. Mattress too soft and needs changing. If you have questions you need to go downstairs to front desk unless you’re okay to leave message on phone. Finding a parking spot was tough but we were able to find handicap on street parking near hotel. It was nice for one overnight stay but I won’t be returning because parking is too difficult to find for this senior couple "

"Lovely people to work with. Excellent space, so relaxing. Easy access to town. Perfect getaway."

"Check-in was a challenge. Attendant was a very pleasant young lady, but clearly unfamiliar with the job. Long wait to help the two customers ahead of me. Many questions about payment options, rewards programs, handicap rooms, service dog options, etc. Another attendant referenced many times for answers, but did not intervene. It took 20-25 minutes to check-in, only to then discover our keys were not programmed. As if not enough, the Wifi password written on the key folder was not correct. The attendant had a wonderful customer service personality; just needed more training. Breakfast options were very good, and the breakfast staff were very attentive. Kudos to them! Disappointed that when we returned to our room on the final night, our used towels had been collected but were not replaced to clean towels. Criticism aside, we will stay at this property the next time we visit this area."

"I can't say enough about this place. Amazing staff (Tressa), amazing location (1/2 block to downtown), wonderful restaurant on site. The staff bakes warm cookies in the evening for the guests, and they drop off fresh baked scones in the morning with hot coffee. Unbelievable...definitely going back!!!"