New York Hotel Guide - CBGB hotels in New York, United States of America.

"Room was comfortable, staff was kind and helpful "

"The room was a bit small but clean, the property was nice not too big nor too small, staff was friendly and very helpful, the location was the best part as it was close to a bunch of places and had transportation nearby making it easy to move around. "

"The location of the Sheraton New York Times Square Hotel is excellent, but the overall experience was disappointing. I joined Marriott Bonvoy before my stay and received an app notification on arrival morning that my room was ready. However, upon arriving at the hotel, I was told no room was available and that the app was incorrect. After checking back multiple times throughout the day, we eventually returned in the evening and were able to check in just before 7:00 p.m., making for a very long arrival day. There were also repeated credit card charges during the stay ($200 and multiple $150 charges) that were not clearly explained upfront. As an international guest with USD limits on my card, this caused unnecessary stress. While one staff member was eventually helpful in clarifying and stopping further holds, the process lacked transparency. Housekeeping did maintain the room well, but overall the service and communication did not meet expectations. I would not stay here again. "

"Great as always!"

"Great location. Friendly staff. Super quiet room. All in all a great experience. Thank you. "

"Honestly, pretty gross. "

"Second stay with Arlo Soho- always a welcoming and comfortable stay "

"Staff was great! Room was an awesome green color, with an great balcony. Toothbrush, toothpaste, qtips and more included right in the room!"

"Great staff! "