Caerdeon Holidays

Room was fine. But the no staffing is definitely an issue. A 3rd party to send us the info to get into the building is definitely challenging when you are from another country since you have you call someone to get this info. That being said after the phone call took a few minutes for them to send an email with the codes. Does get a little noisy the building next store often has singing/preying around 11-1amish but some ear plugs work fine all and all good location for the price

Close to the docks, parking, shops, restaurants,

Walking distance of the restaurant that we had booked Huge, very comfortable bed Good cooked to order breakfast Helpful reception staff Luggage storage after checkout The balcony Very basic compared to other 4 star hotels that we have stayed in in Liverpool, bathrobes, however, no bottles of water, shower cap, tissues, conditioner No welcome drinks/ cocktails on check in Only sufficient towels for one person when there was 2 of us The panels between rooms on the balcony were missing on one side, so lack of privacy The hand held part of the shower did not work No air con, fan looked like it should have been in a museum! Most disappointing of all was that the stay was to celebrate my 60th birthday and despite informing the hotel of this on booking, no acknowledgement of this at all. Yes, it was very noisy as a Saturday night and also Pride. Did not bother us as could not hear any noise once balcony doors shut

Easy and quick check in. No remote control for TV, reception sorted that out with house keeping. Air conditioning didn't work and the window didn't open, one fan in room but was not enough to chill the room. Rooms was spacious and clean.