Standard Room

Reviews of Nature's Pensionne House

1.5 out of 5
Nature's Pensionne House
T. Chaves Street, (between A. Velez St and Pabayo St), Cagayan de Oro, Misamis Oriental

Reviews

6.4
Rating 10 - Excellent. 7 out of 46 reviews" "
Rating 8 - Good. 13 out of 46 reviews" "
Rating 6 - Okay. 12 out of 46 reviews" "
Rating 4 - Poor. 8 out of 46 reviews" "
Rating 2 - Terrible. 6 out of 46 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
This is a good place for travelers with less expectations.
Stayed 1 night in Dec 2023

4/10 Poor

John Michael

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Will never come back to that place again.
Stayed 1 night in Sep 2023

6/10 Okay

JUNNA

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
My only concern when we about to enter the room the floor was not sweep.The main stairs as well was not properly sweep. On the good side. Our stay was satisfactory.
Stayed 2 nights in Jul 2023

8/10 Good

May Gelan

Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Perfect location, budget friendly
It was already good for the cheap price. I’m just dissatisfied with the customer service of the security guards. The bathroom isn’t very clean. Although it was fine for me that showers not working, they could have atleast maintained the cleanliness of the pail and deeper. It was also a hassle to watch the tv since there was no remote provided. But overall it was fine. It was budget friendly and the location is perfect.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Oct 2019

4/10 Poor

Isabel, Cagayan de Oro

Business traveller, Travelled with group
Liked: Amenities
Disliked: Cleanliness
Wasn’t too impressed with the hotel. The floors were quite dirty, the remote in the room didn’t work, and the bathroom door would not shut. However, it is pretty close to city proper, near lots of food joints, and a minute’s walk to Xavier University. The staff was friendly and quite nice.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Located in the City center, clean and comfortable to stay in.
Stayed 4 nights in Sep 2019

6/10 Okay

Joy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
great location but they accept short time stays
What I liked MOST about this hotel: location. This is in divisoria area which makes everything accessible. Food - both fast food chains and home grown restaurants - are just a block or two away. Public transportation is also right outside of the hotel. Grab and Taxi is also cheap since most of the tourist destinations are near. I also liked that you can extend your stay if your flight is late. you just pay a per hour rate. So-so items: Condition: the hotel is not new but it's not that old as well. we stayed here for 2 instances. The first instance was upon arrival and the room we had requires some update with the squeaky bed and toilet. The second instance we stayed at this place was after our Caminguin trip. We had a better room where everything seem to be working fine. Yes, even their Hot and Cold shower was still working fine. thus, i am indifferent with the hotel condition. Service: staff were helpful with our touristy questions. They were nice as well. We left some stuff after our first stay. I called and told them to keep our stuff since we're coming back for our second stay - they did kept them. There was just some disconnect with our request to extend our stay. it was not transitioned to the new front desk staff so they locked our room. What I don't like: I found out (on our last day) that this hotel also accepts short time stays (3 hours). Thus, some people just check in to do "the deed". We heard some loud moaning in the middle of the night.
Stayed 2 nights in Sep 2019

2/10 Terrible

Conan, New Jersey

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like anything at all. Nothing was in place poorly managed.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
Improve you customer service!
No towels provided and when I asked the next day, the receptionist said: "you should have requested it yesterday." Hahaha.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean we stayed there for just one night instead of 7 nights. We had to cancel our remaining 6 nights and they gave us a refund. Thank you
Stayed 7 nights in Jun 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
Need to check out early no internet on the room I use my data to stir no towel First couple days phone inside of room does not work I have 2 more days I can’t stay without WiFi
Stayed 1 night in May 2019

10/10 Excellent

Maryjane Salas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome stay and affordable I will recommend to my friends
Stayed 2 nights in May 2019

8/10 Good

Emelito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a comfortable and enjoyable stay in your hotel, if we could go back to Cagayan De Oro City, we will choose to stay again in Nature's Pensionne House.
Stayed 3 nights in Apr 2019

8/10 Good

Jinky

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Reservation and Bathroom
The staff is pretty responsive and service-oriented. The thing is the bathroom, not that clean. It would be better if they make those toilet bowls white. Careful in making reservations,extending your stay could be a lot of negotiation.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
Well the old saying is you get what you pay for. That's the sign bottom line at this hotel. It only depends on who paying for what they need for the stay. Period
Stayed 3 nights in Sep 2018

2/10 Terrible

John, Goodyear AZ

Disliked: Cleanliness, property conditions & facilities, room comfort
It is run down and should be remove from your listing. It was so bad we stay only one night.
Stayed 27 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Room 426 Good: The hotel is near to the malls, Banks and Food chains some are walking distance. Bad: 1. The room is not thoroughly clean. 2. Toilet has a problem with water pressure/water, I used the small garbage bin and collected enough water (since there's no pail available) to flush the toilet. 3. Shower had an issue with its knobs, only hot is functioning and you can't use the cold one. 4. No floor rugs even a single one . 5. When we came in to the room the AC didn't automatically turned one after I inserted the Key to its place for power and waited for 10 minutes before it turned ON.
Stayed 2 nights in May 2018

2/10 Terrible

Philline, Cagayan de oro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel located in Divisoria CDO
Room is very dirty. Sink got clogged up and shower doesnt work. Floor is very dirty and same as the bed looks like they havent clean it for the next guest.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
At the heart of the historic center
Room was clean and staff members were friendly and helpful. It is not advisable to go there with a heavy load since the inn has no elevator and the stairs were quite steep. The location though is really ideal since itt is near the historic center.

10/10 Excellent

Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two nights at CDO
It was amazing

10/10 Excellent

Marlowe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but well-kept
Overall, it was an awesome stay. An old hotel, but well kept. Comfort and cleanliness! Location is very strategic. Accessible to malls, restos, food stalls, transportation. If I come back, I will stay here.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Friendly staff.
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
My sister had a misunderstanding with another guest (a guy whose supposed to have checked out already) just because of the parking. By right, my sister has more right to park her car because she's a guest of the hotel. She informed the hotel staff and all she got was "the parking has been a problem ever since", no other help. They even never bother to intervene nor offer solution to the problem at hand. It really sucks! We will never stay nor recommend this hotel ever!!!

6/10 Okay

Camiguin troop

Disliked: Cleanliness
Business trip
Cannot check in without ur confirmation no. Even if ur in the system...what is that all about?

6/10 Okay

Verified traveller

Accessible
Here are my observation of the room: *The room is not that clean especially the CR. *A bit smelly (smells old with a combination of dusty smell). *C.R.'s location is right on the feet of the bed which is not too good for me. *Lighting is a bit horrible, darker lighting than I expected. *No foot mat, so every time we take bath, the floor of room will becomes messy wet. *Aircon is not that fine or good, I think the smell of the room comes from the dusty aircon air filter and it remains in the room.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Registration
Great location! Close to Divisoria and local eateries, stores, etc. Has parking off street but shared with other businesses. Rooms could use updating but comfortable for the price.

10/10 Excellent

Jojemar clein sobrepena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good place.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good price
+ Good price for your stay and also possible to pay per hour. - The room had view on a brick wall. Not a nice feeling.

6/10 Okay

Oeyvind, Norway

Liked: Room comfort
Good location in Cagayan de Oro
Nice hotel to very reasonable price. If I visit again I will choose the same hotel.

4/10 Poor

Bruno, Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
I will not pass judgement but disappointed this is all that is need to be said

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
white water rafting adventure
We booked this hotel for two nights on a long weekend. We opted to stay in this hotel since it is situated in divisoria where we were supposed to meet up with the white water rafting team. The hotel room was not thoroughly cleaned especially the bathroom. The hotel had a problem with their water system during our stay but the staff were very eager to fix the problem. I commend the staff of this hotel for their hospitality and eagerness in attending to the needs of their customers.

6/10 Okay

Verified traveller

cagayan de Oro
The hotel room was commensurate to the rate...

4/10 Poor

Robert, Gig Harbor WA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
you get what you pay for
place over all run down condition . the hotel location was excellent.

6/10 Okay

Eden Rose

Liked: Staff & service, room comfort
The hotel has a reasonable price, though I fins the bathroom should need more cleaning. And the walls are a little thin. I can easily hear the conversation of the occupants from the other room. It is a plus point that the hotel is very near the commercial area, fastfood chains and restos are really near, we never had a problem looking for somewhere to eat. The staff are nice and accommodating. I just think that they should do a better job at cleaning the bathroom, or at least changing the shower curtains and cleaning the door and walls, or removing the obstruction on the sink.

6/10 Okay

Raz

Liked: Staff & service
Located in Shopping district
It is located in a shopping district with good access to restaurant. Local transportation is accessible, walking distance to local park BOnifacio Park and Xavier University.

8/10 Good

God fearing men, Cangayan Oro City Philippian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all good
I like the area where the hotel is at the people was nice and friendly the food was really good when you have a problem the hotel staff was right on it. I would recommend this place to anybody just watch out for the ants if you leave any food unattended you will have a problem but other than that the room was nice the people was nice and the staff was nice come and feel at home.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities
netheid zero ,kakkerlakken en insecten,bedden verversen soms,opruiming kamers nooit ,zelf vuilbakje ledigen ,wc schandalich vuil vies
Stayed 9 nights in Mar 2019

2/10 Terrible

EVGUENI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Avoid this place!! At 5 am someone tryed to open the window of my room with force !! Very dirty hotel !!

4/10 Poor

martin, Stuttgart

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schlechtes Preis- Leistungsverhältnis
Schimmel im Bad, Zimmer schmutzig, WIFI funktioniert nicht, Frühstück nur außerhalb

6/10 Okay

HERVE, Nürnberg

Liked: Cleanliness
hôtel pratique et pas cher
au beau milieu du quartier Divisoria

8/10 Good

HERVE, Nuremberg

Liked: Cleanliness, staff & service
Un bon hôtel, propre et agréablement situé
L'hôtel est en plein centre de Cagayan de oro, quartier divisoria: des restaurants, bars, bars karaoké et discos à proximité immédiate. Les centres commerciaux ne sont qu'à 5 minutes en taxi ou jeepney

8/10 Good

Per, Uppsala

Disliked: Property conditions & facilities, room comfort
Billigt, tryggt, hyfsat.
Det såg inte mycket likt bilderna på websidan. Det visar sig att flera av bilderna (främst lobby / entré var tagna i bredvidliggande och samägda Grand City. Rummet var mindre och mer slitet än förväntat. Toan hade problem med att sluta spola och trots påpekanden och att det kom en kille och mekade lite, så kvarstod problemet. Dushen funkade någotlunda, fast dåligt vattentryck. Lufkonditioneringen var inte sätskilt effektiv. Dock, var alla tillmötesgående, trevliga, och priset var så lågt att jag inte kan klaga, utan bara konstatera ovanstående: man får det man betalar för och jag var säker och hade en hyfsat bekväm säng. Blir jag i behov av hotel igen i CDO är det högst troligt att jag igen stannar på Nature's Pensionne House, då det är adekvat standard, billigt och välplacerad. Hotelet ligger i Divisoria, vilket är ett område med många restauranter och nattliv.