Caicay Hotels

"Great hotel. Clean room, amenities and very attentive staff. "

"Everything was great during our stay. The attention is very personalized, they all address you by your name/last name with a smile. So the interaction with the staff was excellent, the breakfast buffet delicious and with great variety.Our room was always clean and on time.Very impressed by Sonesta Hotel Cusco, also the location was very convenient, a couple of blocks from Koricancha and a ten, 15 minutos walk to the main square. Cusco is truly a magical city and staying at Sonesta was a great experience. We will return for sure."

"It’s amazing hotel! I would give 7 stars if possible. "

"Facilities were great but service was fantastic. Staff was incredibly accommodating. They let us check in several hours early and provided us breakfast out first day in Cusco. We left the hotel between 4-6am everyday and made sure to have a breakfast to go ready when we left. Was initially concerned about the location (about 35min walk from the town square) but Ubers were easy to get only 7PEN (about 3 CAD). Highly recommend, true hospitality. "

"The clearest thing I can say about the staff at this hotel is that they have it down. I arrived early, they handled the paperwork, grabbed my bags and sent me on my way with a promise to notify me if my room was available early. I returned to find my baggage in my room and a well thought out welcome gift waiting for me. Not just your usual candy but useful items we often forget, nail clippers, a comb, eye shades, toothbrush. The room is spacious and well laid out, the separate sitting area provides a nice change from fighting with my husband over who gets the single chair! There were even a couple of books available to make things homey I went into the courtyard to find an adorable little alpaca named Kiki who was roaming about looking for pets. Pretty awesome! I found out they had actually cooking and bartending class available. I learned to Make cerveche from the talented and forgiving chef, Frank, who only winced a little at my knive work. Juan translated for all of us and kept things flowing as the host . Shakira gave us a lesson in bartending by having us make a piso sour. She added a perfect touch with real flowers to decorate the drinks. Did I mention that there was no charge for these activities? On my final day, while chatting with the staff during breakfast that this trip was to celebrate our 40th anniversary they offered us mimosas. Later they brought up a nicely decorated "happy aniversary plate to our room. "

"Beautiful hotel. Excellent service. They arranged for our transportation. We arrived in the middle of the night and the staff was attentive, helpful and responsive to us as of it were the middle of the day. They even offered and provided bag meals for our early departure to Machu Picchu. I would stay here again and I would highly recommend this hotel to others. "

"Everything was easy"

"Great location, clean and comfortable and delicious breakfast options. Staff were very responsive and friendly. "

"Fue una grata experiencia. El trato fue excelente. Es una bella familia que maneja el hotel y sus atenciones fueron excelentes. Muy limpio el lugar y las habitaciones no faltaba nada. "