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"Great place to stay the Hotel employees were so nice and kind....I loved the Hotel"

"A beautiful hotel walkable to everything & the staff were nice. A nice buffet breakfast that would appeal to everyone. "

"A beautiful hotel in a prime location, near shopping and dining. The staff here is the best I have ever encountered with. Everyone was so kind and helpful. I used it as a base for many hiking excursions so I didn’t get to utilize all the amenities they have . Only about a 20 minute ride to airport "

"A faultless hotel, they thought of everything and the room was beautiful. Great location and the staff were all amazing!"

"It was a nice hotel we spent 1 night."

"We stayed here for 5 nights & everything was perfect. The rooms are cozy, very comfortable, quiet & relaxing. The hotel is super well located, close to everything you want to see in the city. Breakfast had many delicious options. The staff that worked breakfast was always so nice & accommodating, especially Madai, who always took the time to ask how our trip was going. Each night they delivered hot water bottles to heat up our bed, and muna tea, to help us sleep. Everyone at the hotel was so sweet and helpful, and they definitely contributed to a perfect stay. We would definitely come back again. "

"Safe and clean. Would recommend others to stay here:"

"Margarita and her staff went above and beyond the week I stayed there in September of 2025. Though she is a manager, she helped with my luggage upon arrival and departure. She knew I was traveling alone and would be without people I knew for my birthday, and she went out of her way to ensure I had a wonderful birthday and week, with a small present, a chocolate treat and a personalized, colorful birthday note. She also assisted me with small things and it meant the world to me. Her staff also provided world class service, and assisted with the heating instructions, changing the language on the television, helping me unlock the door when my hands were full, extra room cleaning and more. The breakfast buffet is lovely, my room was gorgeous, the bed was extremely comfortable, and the heater was excellent. Tue location is outstanding, the staff is incredible ( especially the manager Margarita, Grace, Angie, Reno, Frank and the entire breakfast / cleaning staff. Thank you, Margarita and Kantu staff for making my birthday week memorable and thanks for your world class hospitality. You all work very hard , take pride in your work and sincerely care about your guests . Thank you."

"Very pleasant stay, staff made it enjoyable"