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Pullman Reef Hotel Casino

5.0 star property
Luxury hotel with 4 restaurants and casino

Choose dates to view prices

Photo gallery for Pullman Reef Hotel Casino

Outdoor pool, open 6:30 AM to 10:00 PM, free pool cabanas, pool loungers
Property preview
Premium Junior King Suite, Water Views, 1 King Bed with Double Spa
Front of property
Deluxe Room, 2 Double Beds (Premium)
Pullman Reef Hotel Casino, near Cairns Esplanade, offers a vibrant and luxurious getaway. Enjoy the rooftop terrace views, unwind in the sauna or try your luck at one of 38 gaming tables. With an outdoor pool, coffee shop/cafe and dry cleaning/laundry services available to all guests along with free in-room WiFi. Guests rave about the helpful staff who are ready to make their stay unforgettable.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
The current price is €164
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Junior King Suite, City Views, 1 king bed with double spa

Junior King Suite, City Views, 1 king bed with double spa

Junior King Suite, City Views, 1 king bed with double spa

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Ceiling fan
  • 54 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Suite, 2 Double size beds with Double Spa Bath

Junior Twin Suite, 2 Double size beds with Double Spa Bath

Junior Twin Suite, 2 Double size beds with Double Spa Bath

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Ceiling fan
  • 54 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King size bed, Pool Views with spa bath

Deluxe Room, 1 King size bed, Pool Views with spa bath

Deluxe Room, 1 King size bed, Pool Views with spa bath

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Designer toiletries
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior room, 1 King Size Bed, City Views with Spa bath

Superior room, 1 King Size Bed, City Views with Spa bath

Superior room, 1 King Size Bed, City Views with Spa bath

9.6 out of 10
Exceptional
(57 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior room, 2 King Single Size Beds City Views with Spa Bath

Superior room, 2 King Single Size Beds City Views with Spa Bath

Superior room, 2 King Single Size Beds City Views with Spa Bath

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room with Spa Bath and City View with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Superior Room with Spa Bath and City View with free self-parking

  • Sleeps 2

View all photos for Deluxe King Room, Park View, 1 king bed with single spa bath

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room, Park View, 1 king bed with single spa bath

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Ceiling fan
  • 36 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Junior King Suite, Water Views, 1 King Bed with Double Spa

Premium Junior King Suite, Water Views, 1 King Bed with Double Spa

Premium Junior King Suite, Water Views, 1 King Bed with Double Spa

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Hairdryer
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

Minibar, in-room safe, desk, iron/ironing board

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Designer toiletries
  • 36 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Junior King Suite Water Views Double Spa with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Premium Junior King Suite Water Views Double Spa with free self-parking

  • Sleeps 2

View all photos for Premium Deluxe King Room Water Views Single Spa with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Premium Deluxe King Room Water Views Single Spa with free self-parking

  • Sleeps 2

View all photos for Premium Deluxe Twin Room Water Views Single Spa with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Premium Deluxe Twin Room Water Views Single Spa with free self-parking

  • Sleeps 2

View all photos for Deluxe King Room Park View Single Spa with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room Park View Single Spa with free self-parking

  • Sleeps 2

View all photos for Premium Deluxe King Room Water Views Accessible Bathroom with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Premium Deluxe King Room Water Views Accessible Bathroom with free self-parking

  • Sleeps 2

View all photos for Junior King Suite With Spa Bath With Free Self-Parking

Minibar, in-room safe, desk, iron/ironing board

Junior King Suite With Spa Bath With Free Self-Parking

  • Sleeps 2

View all photos for Superior King Room with Spa Bath and City View with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Superior King Room with Spa Bath and City View with free self-parking

  • Sleeps 2

View all photos for Superior Twin Room with Spa Bath and City View with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room with Spa Bath and City View with free self-parking

  • Sleeps 2

View all photos for Deluxe King Room with Pool View and Spa Bath with free self-parking and one drink voucher

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room with Pool View and Spa Bath with free self-parking and one drink voucher

  • Sleeps 2

View all photos for Junior Two Double Suite with Spa Bath with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Junior Two Double Suite with Spa Bath with free self-parking

  • Sleeps 2

View all photos for Executive King Suite with Plunge Bath with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Executive King Suite with Plunge Bath with free self-parking

  • Sleeps 2

View all photos for Presidential King Suite with Spa Bath with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Presidential King Suite with Spa Bath with free self-parking

  • Sleeps 2
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About the area

Map
35-41 Wharf Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Reef Fleet Terminal - 3 min walk - 0.3 km
  • Esplanade Lagoon - 6 min walk - 0.6 km
  • Cairns Marlin Marina - 6 min walk - 0.6 km
  • Cairns Central Shopping Centre - 11 min walk - 1.0 km

Getting around

  • Cairns Station - 16 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 14 min drive

Restaurants

  • ‪Dundees on the Waterfront - ‬3 min walk
  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪The Chambers - ‬7 min walk
  • ‪Bang & Grind - ‬5 min walk
  • ‪Cafe Sunrise - ‬3 min walk

About this property

Pullman Reef Hotel Casino

Luxury family-friendly hotel near Cairns Esplanade
Close to Reef Fleet Terminal and Cairns Central Shopping Centre, Pullman Reef Hotel Casino provides a casino, a rooftop terrace and a coffee shop/cafe. Hit the jackpot at this hotel with amenities such as 38 casino gaming tables, 455 slot machines and a casino VIP room. For some rest and relaxation, visit the sauna. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Fusion cuisine. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool, along with free cabanas and sunloungers
  • Limo/town car service, cooked-to-order breakfast (surcharge) and valet parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Babysitting (surcharge), ATM/banking services and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 128 rooms offer comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with Jetted bath and designer toiletries
  • 42-inch LCD TVs with premium channels
  • Balconies, electric kettles and ceiling fans

Similar properties

Outdoor pool, pool loungers

Hilton Cairns

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,004 reviews
The price is €147
includes taxes & fees
7 Nov - 8 Nov
Hilton Cairns

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (AUD 12 per night)
  • Valet parking on site (AUD 20 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; AUD 39 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Flinders Bar and Grill
  • Merchant Cafe
  • Soy Kitchen Street Food
  • Tamarind

Things to do

  • 38 gaming tables
  • 455 slot machines
  • Billiards/pool table
  • Casino (26,566 square foot of space)
  • Evening entertainment
  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4,080 square foot of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 80 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately AUD 39 per person
  • Self-parking fee: AUD 12.00 per night
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 80 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Pullman Casino Hotel
Pullman Casino Reef Hotel
Pullman Hotel Casino
Pullman Reef
Pullman Reef Casino
Pullman Reef Casino Cairns
Pullman Reef Casino Hotel
Pullman Reef Hotel
Pullman Reef Hotel Casino
Pullman Reef Hotel Casino Cairns
Accor Reef Hotel
Cairns Sofitel
Pullman Reef Hotel Cairns
Sofitel Cairns
Pullman Reef Casino Cairns
Pullman Reef Hotel Casino Hotel
Pullman Reef Hotel Casino Cairns
Pullman Reef Hotel Casino Hotel Cairns

Frequently asked questions

Does Pullman Reef Hotel Casino have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:30 AM to 10:00 PM.

How much does it cost to stay at Pullman Reef Hotel Casino?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Pullman Reef Hotel Casino on 30 Nov 2025 start from €163.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Reef Hotel Casino pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pullman Reef Hotel Casino?

Self-parking is available for AUD 12.00 per night. Valet parking is available for AUD 20.00 per night.

What time is check-in at Pullman Reef Hotel Casino?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pullman Reef Hotel Casino?

Checkout is at 11 AM.

Where is Pullman Reef Hotel Casino located?

This family-friendly Cairns hotel is located on the waterfront, just steps away from Reef Hotel Casino and Cairns Esplanade. Reef Fleet Terminal and Cairns Central Shopping Centre are also within 15 minutes. Cairns Station is 16 minutes by foot.

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Reviews

Pullman Reef Hotel Casino Reviews

9.4

Exceptional

9.4

Cleanliness

9.6

Location

9.6

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 729 out of 1004 reviews
Rating 8 - Good. 219 out of 1004 reviews
Rating 6 - Okay. 41 out of 1004 reviews
Rating 4 - Poor. 9 out of 1004 reviews
Rating 2 - Terrible. 6 out of 1004 reviews

Reviews

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay! Everyone I met were so friendly and helpful!
Stayed 2 nights in Oct 2025

10/10 Excellent

Vinita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. The staff was very helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Uwe

Liked: Cleanliness, amenities, property conditions & facilities
Stayed there before and liked it
Stayed 5 nights in Jun 2025

10/10 Excellent

Karla Leigh Pearl

Liked: Cleanliness, amenities, property conditions & facilities
The restaurants
Stayed 5 nights in Jul 2025

10/10 Excellent

jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for reef tours as well as food options.
Stayed 4 nights in Jun 2024

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Some age but will maintained and upgraded. Staff was phenomenal!
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great room, staff, location. Everything was great!
Stayed 3 nights in Nov 2024

10/10 Excellent

glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious well appointed room with view of inlet , very pleasant efficient staff
Stayed 1 night in Dec 2024

10/10 Excellent

Emi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a wonderful stay! I could see the cruise ship I came on from my room, and the jacuzzi was amazing!
Stayed 2 nights in Jan 2025

8/10 Good

Mohana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and kind, helpful staff.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed our stay unfortunately weather could have been better but still better than Melb
Stayed 4 nights in Jul 2024

10/10 Excellent

Paul R.

Great service and welcoming staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Rex and Ros

Liked: Cleanliness, staff & service, property conditions & facilities
The room was so large and comfy - spa - 2 beds, sparkling water - just super!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

Great place to stay. Staff were so friendly and helpful. Walking distance to great food and supermarkets.
Stayed 3 nights in May 2024

10/10 Excellent

Lachlan

Liked: Cleanliness, staff & service, property conditions & facilities
This was my second time staying at the Pullman Reef Hotel Casino and it didn’t disappoint. Very lovely and welcoming staff. The room was spacious and very clean and well maintained. It’s walkable to the main part of Cairns City and the lagoon. The casino is down the other end of the building so if it’s not your cup of tea, then you wouldn’t even know it’s there. I’ll be staying here again!
Stayed 4 nights in Apr 2025

10/10 Excellent

pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean. Staff were lovely and checked in with us daily. Will be definitely staying again on our next visit.
Stayed 2 nights in Apr 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway.

Great place to stay, staff are always welcoming & helpful. Rooms are spacious and comfortable. Spent the afternoon lazing around the pool which was sparkling clean. Highly recommend 😊
Stayed 1 night in Aug 2024

8/10 Good

SHOKO

Liked: Amenities
A location was good, and the casino was able to spend time comfortably because there was it
Stayed 2 nights in Mar 2024

10/10 Excellent

Mar

Liked: Cleanliness, staff & service, property conditions & facilities
We only had an overnight stay but we’re very pleased with the Pullman Reef. The staff was friendly and exceptionally helpful when I need a shoe repair (Crazy glue to the rescue!). The room was spacious and clean. Easy walk to restaurants and shopping.
Stayed 1 night in Nov 2024

4/10 Poor

CHIKAMASA

Disliked: Staff & service
The housekeeper's response was bad, such as not replenishing the requested amenities.
Stayed 4 nights in Aug 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything close by
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Amenities
Good location. Close to restaurants and boats. Staff was not real helpful. Property was a bit worn.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a bad deal.

Beautiful Hotel with a friendly staff easy parking with a great location. Loved the room.
Stayed 1 night in Jan 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Great place to stay. We felt very psmpered. Spacious roomvery close to the waterfront with excellent restaurants.
Stayed 1 night in Mar 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed/appreciated all the eco-friendly touches, land/indigenous peoples acknowledgement, and amenities like coffee/water in the lobby, etc.
Stayed 2 nights in Jun 2023