Apartment, 2 Bedrooms | Living area
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Reviews of Citystay - Midsummer Mews

4 out of 5
Citystay - Midsummer Mews
6 Napier Street, Cambridge, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 31 out of 43 reviews" "
Rating 8 - Good. 10 out of 43 reviews" "
Rating 6 - Okay. 1 out of 43 reviews" "
Rating 4 - Poor. 0 out of 43 reviews" "
Rating 2 - Terrible. 1 out of 43 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Leena

Stayed 2 nights in Apr 2024
Response from Reservations on 1 May 2024
Dear Leena Thank you for taking the time to review Midsummer mews. I'm really pleased to see that overall you enjoyed your stay.We do have a maintenance team and guest services team on hand 24 hours a day (in emergencies) they can assist with things like showers not working and help with the dryer. Just an FYI if you come to Cambridge again :-)Many thanks

10/10 Excellent

Arlette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, room comfort
No Cambridge Blues for us.
Good location, excellent accomodation (room 13), everything needed was catered for. Met by a very informative lady on arrival told us everything we needed to know. Couldn't fault.
Stayed 4 nights in Sep 2023
Response from Daniel on 28 Sept 2023
Thank you! I share your words with the team!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, room comfort
Our stay at midsummer mews was lovely, very clean and everything you need, very handy location ,although parking can be a problem as you cannot park close to the accommodation. Unfortunately we had some heavy footed people above us and the room was very hot due to the lovely weather we had in September we only had a fan to cool us as we slept .
Stayed 2 nights in Sep 2023
Response from Daniel on 28 Sept 2023
Thank you for your review!

10/10 Excellent

Grzegorz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
well equipped apartment with great location; - some of the furnitures need replacement; the lack of the parking space;
Stayed 2 nights in Jul 2023
Response from Daniel on 27 Jul 2023
Thank you for your amazing review!

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is clean and in good location.
Stayed 15 nights in Jun 2023
Response from Daniel on 9 Jul 2023
Thank you for your review!

10/10 Excellent

Donald

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The reception was easy and pleasant and the property is extremely well located and secure.
Stayed 3 nights in Jun 2023
Response from Daniel on 1 Jul 2023
Thank you so much for your review, We hope to see you again!.

10/10 Excellent

sara

Liked: Cleanliness, room comfort
Highly recommended. Great location and excellent accommodation
Stayed 2 nights in Jun 2022

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good option for a stay in Cambridge. Parking is an issue so needs planning if you are taking a car. Would definitely recommend the apartment itself.
Stayed 2 nights in Oct 2021

8/10 Good

John

Liked: Cleanliness, room comfort
Nice apartment in a nice small complex. Brilliant location near to shops and facilities including bus station, Waitrose express and about 10 minutes walk to city centre. Very comfortable apartment just needed some visual checks on electric lights and appliances. Reported this and was sorted next day so good! Cleaning although satisfactory could have been a little better as Dusty in some places and hair on the floor.
Stayed 5 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and spacious apartment 10 minutes walk from the centre and 4 minutes walk to the river. Could not really fault the property. Only improvement I could suggest is separate kitchen bin compartments for recycling.
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Lovely Courtyard Garden.
Met by a rep and settled immediately. Quiet, compact all-in room with everything you need. Clean and neutral colours with a view of the lovely courtyard garden with lots of seats. Interesting daytime cafes nearby, but longer walk for evening. Parking takes strategy. Our front door only locked reluctantly: 5 star if it was fixed.
Stayed 2 nights in Jul 2021
Response from Luca on 12 Jul 2021
Hi, Thank you for your amazing score. We are sorry for the inconvenience experienced with the door. We'll make sure the the issue will be fixed. Thank you for your feedback.

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, room comfort
Great high end choice for a Cambridge stay
Excellent apartment finished to high standard Everything is well organised for check in so no issues you sometimes get with this accommodation type. It’s in a quite private gated group of apartments so is peaceful and Secure but you can walk into centre of town easily and is next to a shopping mall. With supermarkets and restaurants (once they reopen) Parking overnight is possible in 2 close car parks but it’s quite expensive. I would definitely recommend and will be booking again.
Stayed 2 nights in Feb 2021

10/10 Excellent

Atul

Travelled with group
Liked: Cleanliness, room comfort
Great City Centre Apartment.
Great city centre apartment. Very clean, spacious and modern interior with all amenities. The welcome pack was an added bonus, including milk and juice, team and coffee. Highly recommended
Stayed 3 nights in Oct 2020
Response from Krista (Reservations & Guest Services Manager) on 9 Nov 2020
Dear Atul, Thank you very much for your review. We are so happy to hear you enjoyed your stay with us. We hope to welcome you back soon.

10/10 Excellent

Peter

Liked: Cleanliness, room comfort
shhhh....
Wow we will be back.. don’t want everyone to know about this amazing place tho .. I want to come back
Stayed 2 nights in Jul 2020
Response from Krista (Reservations & Guest Services Manager) on 29 Sept 2020
Dear Peter, Thank you very much for taking the time out to write us feedback. I am so happy to hear you enjpyed your stay with us! We look forward to welcoming you back soon!

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2020
Response from Krista (Reservations & Guest Services Manager) on 2 Sept 2020
Thank you very much for your feedback. We hope to welcome you back soon.

10/10 Excellent

gary

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020
Response from Citystay on 28 Aug 2020
Thanks

10/10 Excellent

Sarah

Liked: Cleanliness, room comfort
Midweek city break
We had a couple of great days in Cambridge. The welcome to the apartment was superb, the apartment was spacious and very well kept. It was only 10 - 15 mins walk from the centre of the city so an ideal location. We parked in the Queen Anne multi-storey which was not too expensive.
Stayed 2 nights in Aug 2020
Response from Citystay on 24 Aug 2020
Brilliant review, thanks!

10/10 Excellent

Janet

Liked: Cleanliness, room comfort
Relaxing stay in a lovely appartment
The appartment is of an exceptionally high standard. It is very clean and comfortable with a well equipped kitchen and excellent facilities. It is in a quiet location only a few minutes walk from the town centre. The welcome pack provided was a nice gesture and included a range of essentials such as milk, juice, bread, tea, cereals and snacks. We really enjoyed our stay here and will certainly book this appartment again on our next trip to Cambridge.
Stayed 2 nights in Aug 2020
Response from Citystay on 24 Aug 2020
Thanks for the great review Janet, we cant wait to welcome you back!

10/10 Excellent

Natasha

Liked: Cleanliness, room comfort
Had such a lovely stay at this apartment really clean all facilities you need I would highly recommend this place .. thank you 😊
Stayed 2 nights in Jul 2020
Response from Krista (Reservations & Guest Services Manager) on 3 Aug 2020
Dear Natasha, Thank you very much for taking the time out to write us feedback. We are so happy to hear you enoyed your stay with us. I hope we get to welcome you back to Cambridge soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
It was a lovely stay!
The apartment was clean and well-organised. We are happy to come back again!
Stayed 2 nights in Jul 2020
Response from Krista (Reservations & Guest Services Manager) on 20 Jul 2020
Dear Guest, We are so happy to hear you enjoyed your stay with us. Thank you for your kind feedback. I hope we get to welcome you back soon!

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2020
Response from Krista (Reservations & Guest Services Manager) on 7 Jul 2020
Dear guest, I am very sorry to hear you did not enjoy your experience with us. I would love to hear more about your stay and how we could improve in the future? We pride ourselves with providing a good experience for all our guests and are sad to hear this has not been the case this time. Please do not hesitate to contact me directly to discuss further. I look forward to hearing from you.

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and modern apartment in excellent location.
Stayed 5 nights in Feb 2020
Response from Krista on 2 Mar 2020
Dear Philip, Thank you very much for your feedback. I am very glad to hear you enjoyed your stay with us. We hope to welcome you back soon!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities
Clean facility, everything I needed was available, friendly and helpful staff. Will definitely stay here again.
Stayed 6 nights in Feb 2020
Response from Krista on 17 Feb 2020
Dear guest, Thank you very much for your feedback. I am happy to hear you enjoyed your stay and hope to welcome you back soon!

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is okay but no hot water
The room and location was awesome except the hot water. I only had hot water for two days of my six day stay.
Stayed 5 nights in Jan 2020
Response from Krista on 3 Feb 2020
Hi Raymond, I am so sorry to hear about the trouble you had with hot water. We have an emergency maintenance number that works 24 hours a day and we would have rectified this for you immediately if we were made aware of the issues. Unfortunately, this was not reported and we were not aware of any issues, and hence, were unable to help. I can assure you that we never expect our guests to go without hot water and always do our utmost to fix these type of issues immediately. I hope we get to welcome you again in the future.

10/10 Excellent

curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Gem in the centre of Cambridge
A lovely stay, highly convenient location right in the centre of Cambridge, the apartment was super clean and stocked with everything you may need the welcome pack was also a really nice personal touch,everything in the apartment was of a very high standard, we were greeted on arrival even though we were held up in traffice and the staff were helpful and pleasant we will definitly be returning to these apartments, Thank you
Stayed 1 night in Dec 2019
Response from Krista on 16 Dec 2019
Dear Curtis, Thank you very much for taking the time out to write us feedback. I am so happy to hear you enjoyed your stay with us. We look forward to welcoming you back in the future!

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019
Response from Krista on 16 Dec 2019
Dear Guest, Thank you very much for your review. We look forward to welcoming you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value and stay
The flat was in amazing condition, really clean modern and comfy. And spacious. Next time in Cambridge, I will definitely stay there again. Really excellent value too.
Stayed 1 night in Nov 2019
Response from Vinay on 2 Dec 2019
Dear Guest, Thank you for giving us excellent reviews . It is really good to know that you have enjoyed your stay with us. Guest satisfaction is the highest priority at Citystay. Hope to see you again. Kind Regards

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lush
Lovely, great amenities
Stayed 1 night in Nov 2019
Response from Krista on 21 Nov 2019
Hi Katie, Many thanks for your feedback. I am so glad to hear you enjoyed your stay and we hope to welcome you back soon!

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartments close to town. Very spacious. Wonderful welcome pack. Very convent when you arrive. Walls are paper thin so bring ear plugs
Stayed 2 nights in Oct 2019
Response from Krista on 14 Oct 2019
Dear guest, Thank you very much for your review. I am glad to hear you had a great stay with us. I hope we get to welcome you again soon!

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Krista on 22 Jul 2019
Dear Louise, Thank you for leaving us a review. We look forward to welcoming you again in the future.

10/10 Excellent

Hui Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big nice apartment clean and queries by email were responded to quickly. Check in was efficient. The reservation people were great!! I initially made a wrong booking of 2 apartments instead of 1 clicking the wrong button on a third party website. They were very kind and allowed me to change the booking even though it was non refundable in the third party website and promptly refunded the amount. Customer Service is great
Stayed 7 nights in Jun 2019
Response from Declan on 3 Jul 2019
Brilliant review, thank you so much!

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 5 weeks. Could have stayed forever. Lovely place, light and airy, great views, great location, nice staff.
Stayed 27 nights in May 2019
Response from Krista on 24 Jun 2019
Dear Guest, Thank you very much for a lovely review. I am so happy to hear you enjoyed your stay with us. Hopefully we get too welcome you again in the future! Kind Regards, Krista Reservations & Guest Services Manager

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely stunning
The apartments are amazingly presented. The communication from citystay is great and we absolutely loved our stay. We will be recommending the property to everyone wanting to travel to cambridge and will definitely be returning.
Stayed 2 nights in Jun 2019
Response from Krista on 10 Jun 2019
Dear Kelly, Thank you so much for taking the time out to leave us a review. I am so happy to hear you enjoyed your stay with us! I really hope we get to see you again soon. Kind Regards, Krista Reservations & Guest Services Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Apr 2019
Response from Krista (Reservations & Guest Services Manager) on 14 May 2019
Dear guest, We are happy to hear you enjoyed your stay with us. We hope to see you again future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Krista on 23 Apr 2019
Dear guest, Thank you very much for rating us so high on your review. We are very glad to hear you enjoyed your stay with us. We hope to welcome you back in the future! Kind Regards, Krista Reservations & Guest Services Manager

10/10 Excellent

Verified traveller

Stayed 4 nights in Apr 2019
Response from Krista on 16 Apr 2019
Dear Guest, Thank you very much for leaving us such a high review score for our Midsummer Mews apartments. I am happy to hear you enjoyed your stay with us. We hope to welcome you again in the future! Kind Regards, Krista Reservations & Guest Services Manager

8/10 Good

N E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
The picture is of the best apartment and therefore you cannot view the standard apartments. Bit disappointed by this as our apartment was not so luxurious, far smaller and only in one room. Excellent facilities and well equipped, even has washing machine and dishwasher! Bed only a double and slight issue with my tall husbands feet on the footboard. Have to ring to give an hours notice for check in by a rep, the line was really bad and after 5 calls we ended up texting which was not as simple. Then have to check in on an I pad and ours still had the name of the man who stayed previously. We weren't able to check him out or check us in. We didn't bother in the end but had to ring to clarify the check out process. Small kitchen area was ideal, supplied with bread, jam, cereal, milk, orange juice, cookies and crisps. Only issue was no butter for our toast. Dolce gusto machine was very good, never used these before so made it a bit more special. Ideal location but no parking. We paid to park in a nearby residential area at 60p per half hour. Then it's free after 5pm. My husband moved the car in the morning to the street we were staying in as was a Sunday so could park on single yellow. We wanted to spend more time in Cambridge. Its only a minutes walk from the Grafton centre which is ideal. Found a lovely classy pub round the corner called the burleigh Arms, highly recommend.
Stayed 1 night in Apr 2019
Response from Krista (Reservations & Guest Services Manager) on 16 Apr 2019
Dear N E, Thank you very much for taking the time out to write a review. We appreciate all feedback and actively look at all comments in order to improve our services in the future. I am very glad to hear you had an enjoyable stay with us. We look forward to welcoming you again in the future! Kind Regards, Krista Reservations & Guest Services Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was extremely friendly, helpful and the apartment and complex were super clean. one of the cleanest apartments I have seen it was immaculate.
Stayed 1 night in Apr 2019
Response from Declan, Citystay on 10 Apr 2019
Thank you Paul, we really appreciate your feedback!

10/10 Excellent

JAE WOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
영국에서 만난 여행의 편안함
여행으로 지친 심신을 편안하게 해주는 집같은 숙소입니다. 거실(주방)과 침실이 복층으로 구분되어있는 구조이기때문에 휴식을 취하기 아주 좋은 곳입니다. 위치는 케임브리지역보다는 national express bus 승차장과 매우 가까운 곳입니다. 도착때는 케임브리지역에서 우버를 이용했고 떠날때는 짐을 가지고 걸어서 bus 를 이용할 정도로 가깝습니다. 특히 숙소를 나서면 100여미터정도에 Napier street 와 쇼핑센터를 연결하는 길이 있어 이 길을 이용하면 쇼핑센터출입구에서 인접한 세인즈베리 마켓과 여러 식당 등을 쉽게 이용할 수 있습니다. 특히 좋았던 점은 숙소가 main entrance 를 들어가면 자그마한 정원을 둘러싸면서 각각의 숙소가 있어 거실소파에 앉아 창문을 크게 열고 따뜻한 햇빛을 쪼이면서 커피 한잔을 할 수 있는 시간이 많았던 점입니다. 주방과 숙소 내부 시설(청결도 우수, 화장실 우수, 주방시설 우수)은 집처럼 지낼 수 있을만큼 모든 것이 완벽합니다. 또한 택시에서 내리자마자 저희를 알아보고 안내를 해주신 관리자분의 친절도부터 시작해서 몇가지 먹거리들을 챙겨놓으신 점도 세심한 배려를 느낄 수 있었습니다. 영국의 케임브리지에 오기 잘했다는 생각을 많이하게 해준 곳이며 많은 분들이 방문하기를 진심으로 권유드립니다.
Stayed 4 nights in Sep 2019
Response from Krista on 14 Oct 2019
Dear Jae Woo, Thank you very much for your review. I am so glad to hear you enjoyed your stay with us. I hope we get to welcome you again soon!

10/10 Excellent

Shuzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Krista on 19 Aug 2019
Dear Shuzo, Thank you very much for your review. We look forward to welcoming you back soon!

10/10 Excellent

majid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
تجربه رائعة
اقامه جميله ومكان جميل وأمن مناسب للفترات الطويلة
Stayed 27 nights in May 2019
Response from Krista (Reservations & Guest Services Manager) on 28 Jun 2019
Hi Majid, Thank you very much for a lovely review. We are happy to hear you enjoyed your stay. We hope to see you again soon.