San Juan Hotel Guide. Hotels in Campamento Piñones, San Juan, Puerto Rico

"Impressive lobby and pool area. The ocean/beach area is run down and could be nice if they would rake it and spend an hour a day working on cleaning up the sand. The cement around the pool is chipping and hurts to walk on. An awesome free breakfast. We ate lunch 3 times from the pool bar and had dinner 4 times in the lobby. All meals were excellent. Room was big, but slightly dated (didn't bother us). We heard no noise of other rooms. We went mainly for a nice beach and nice pools. I would go back. Good for kids and very nice to have good food at the hotel for dinner. "

"Adequate room. Fabulous ocean view and nice balcony. Nice pool and beach area."

"No one to greet us on arrival, not that big of a deal but was a red herring of what was to come. Staff made an error in placing a hold on our card on arrival and so we kept having daily unexplained charges on our cc including bar and restaurant charges that were not ours. Additionally they put an extra 500$ hold on our card again even after speaking with management. Needless to say it wasn’t a relaxing stay wondering if we were going to end up paying a huge bill that wasn’t ours. Staff was rude while dealing with this situation. Also, for the price the beds and pillows were not comfortable. Power went out one night and then internet as well which is a bummer when we were watching a movie. Staff in general seemed uninterested in helping guests. They must pay terribly which is sad for what they are charging guests. "

"Rooms were very dated for the price we paid. Rooms were also not very clean. My son found someone’s fake fingernail on the floor next to the bed. Hallways smelled musty but very cool compared to the inside of our room which had trouble keeping cool. Pools are very nice and restaurants are good. Time and energy have gone into keeping the grounds wonderful and picturesque, BUT the rooms were a huge disappointment. It "

"Not the best place to go relax. Room wasn’t really cleaned. Everything seems to be falling apart. You hear planes every 30 mins shaking the windows. You get charged if you login to your streaming apps. Do not recommend"

"It has great views, but needs improvements Management should pay attention to room cleaning specially the bedroom rug. incomplete set of bedsheets with no sheets to cover blanket. Blanket was super thin making it look like a cheap motel. "

"Poolside seating was in disrepair. Poolside lounge chairs need to be repaired "

"Don’t have pets "

"This is the second time I stay here for my trip and never had issues but this time housekeeping didn’t come to clean my room, I had to call the front office to ask why. I did not have the DND sign up and it took hours to get the roomed cleaned I did not like that. "