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Reviews of The Duke William

4 out of 5
The Duke William
The Street, Ickham, Canterbury, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 96 out of 119 reviews" "
Rating 8 - Good. 16 out of 119 reviews" "
Rating 6 - Okay. 5 out of 119 reviews" "
Rating 4 - Poor. 0 out of 119 reviews" "
Rating 2 - Terrible. 2 out of 119 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lesley

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed for one night, a last minute booking. The staff were really helpful and informative about the area, food was superb and the village of Ickham was beautiful and immaculate.
Stayed 1 night in Mar 2024

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property desperately needs external tidying and painting which considering the location is a shame. We are surprised the local council have not enforced this.
Stayed 1 night in Feb 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth a visit!
This has to be the friendliest pub in England. We felt we belonged to the community 😃. Fantastic service, absolutely delicious food made from local produce and cooked by a very skilled chef. The place was full of character, even down to creaky floorboards. We loved it.
Stayed 3 nights in Jan 2024

10/10 Excellent

Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable pub stay. Good food, great room with all amenities and friendly staff. Exactly what we were looking for. Would totally recommend.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid B&B in rural Kent
Exceptionally good stay. Comfortable warm room, superb breakfast, very courteous staff. But HOTEL.com site EXCEPTIOALLY POOR. Took ages and got very contradictory informaton when we wanted to change date. Took ages online, chatbot and phone. Will not use Hotel.com again.
Stayed 2 nights in Dec 2023

8/10 Good

Karen

Business traveller
Liked: Property conditions & facilities, room comfort
Lovely room but be mindful of the pub nouse
A lovely comfortable room with some nice touches (continental breakfast left outside room, Nespresso coffee machine and access to unlimited milk and bottled water). Earplugs also supplied, note - these were required as the noise from the pub below was loud until closing time.
Stayed 1 night in Dec 2023

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Working away
All staff was fantastic food was great noisy in rooms from the bar but nothing to complain to much about overall very good would stay again
Stayed 1 night in Dec 2023

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay. Staff nice. Room great. Will be back for sure.
Stayed 1 night in Nov 2023

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely country pub with friendly welcoming staff .Room was comfortable , clean and tastefully furnished with good facilities .Excellent dinner and breakfast . Highly recommended!
Stayed 1 night in Nov 2023

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Country Inn
Perfect stay at the Duke William. Lovely room with comfortable bed and en suite. Tastefully furnished. Coffee machine and ample tea /milk included. Warm and spacious shower. Immaculate cleanliness throughout. Enjoyed a delicious breakfast with vegan/vegetarian options. Would highly recommend.
Stayed 1 night in Nov 2023

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem in Kent
Fantastic stay, this is our second time here. Perfect location for exploring the Kent area and coastline. Amazing team, food and comfort.
Stayed 2 nights in Nov 2023

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All-round excellence though if I were to nit-pick a little milk with the tea [in the room] and guidance as to how to open the hemi-spherical coffee containers wouldn't have come amiss. But we're looking forward to our next visit when I hope rabbit casserole will be on the menu.
Stayed 2 nights in Sep 2023

10/10 Excellent

Charis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meal, people, the old house and his "face", the natural environment
Stayed 2 nights in Sep 2023

10/10 Excellent

peter

Travelled with partner
Liked: Amenities
Very nice staff, good breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

andre

Stayed 1 night in Aug 2023

10/10 Excellent

Jon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Food excellent. Room very clean & comfortable
Stayed 1 night in Aug 2023

10/10 Excellent

HELEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff were extremely friendly and very thoughtful. We loved their humor and the fact that they made us feel like we were at home. Surrounding cities needed a car which we did not have so we took several taxis. We mainly enjoyed hanging out at the pub, walking thru the fields and visiting near by cities . The room is above a busy pub if you are a light sleeper , did not bother us. We left early the day we departed and the assistant manager came in early to see us off and help with our luggage. Also, because we left early there was a basket outside our door with all kinds of goodies so we wouldn’t leave hungry. Great attention to detail. Great adventure!!! So happy that we made them part of our trip across the pond. Absolutely lovely!! Cute little phrase we picked up from our English new friends.
Stayed 7 nights in Jun 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed two nights and would highly recommend it. The room was perfectly comfortable although the floors are a little creaky - not unexpected in a pretty old building. The welcome was very friendly and the highlight was the food. We ate in the bar both nights and couldn't fault any of it or indeed the breakfasts. Very enjoyable stay.
Stayed 2 nights in Jun 2023

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best English Breakfast ever.
Amazing place with truely excellent food and ales. Rooms were very comfortable and well equipped. The staff are super attentive. The best English Breakfast in the world.
Stayed 1 night in May 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice break
Quaint pub in pretty village. Excellent menu, well prepared and presented food. Good range of beer. Comfortable room, with all facilities. Friendly, enthusiastic staff. Great stay.
Stayed 2 nights in Apr 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb throughly enjoyed
Very friendly and professional staff Very informative and helpful Portions in the restaurant are very generous and the breakfast although limited in someways is delicious There is limited noise from the pub but your staying in the pub itself and we enjoyed the buzz from this.
Stayed 1 night in Mar 2023

10/10 Excellent

Kenneth

Stayed 1 night in Jan 2023

10/10 Excellent

Dorothy

Stayed 1 night in Jan 2023

10/10 Excellent

TM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

LUKE

Stayed 1 night in Oct 2022

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem
Thoroughly enjoyed stay, will go again
Stayed 1 night in Oct 2022

10/10 Excellent

paul

Stayed 1 night in Sep 2022

10/10 Excellent

Lauren

Liked: Cleanliness, property conditions & facilities, room comfort
Highly recommended
Lovely pub, great breakfast (also excellent dinner in the restaurant), very friendly and hospitable, nice clean well appointed rooms.
Stayed 3 nights in Aug 2022

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here as had wedding Preston court. Such friendly stff
Stayed 1 night in Jul 2022

10/10 Excellent

Chloe

Stayed 1 night in Jun 2022

10/10 Excellent

Helen

Stayed 2 nights in Apr 2022

8/10 Good

tamsin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely stay
Lovely village pub with rooms. Food and breakfast really enjoyable. Just bear in mind the rooms are above the pub, so only stay if you don't mind a bit of noise below during pub hours. Room did have ear plugs mind.
Stayed 1 night in Mar 2022

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a welcoming pub. After a very tasty meal we stayed overnight which finished the evening off beautifully. Breakfast, despite being a bit lukewarm was delicious and set us up for the day ahead. A lovely birthday treat thank you
Stayed 1 night in Mar 2022

6/10 Okay

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Davhd

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely country pub great food and the staff were amazing, looking forward to going back.
Stayed 2 nights in Dec 2021

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay at The Duke William
We were made most welcome on arrival. Our room was clean and warm. Our evening meal was top class and breakfast was excellent. All at a reasonable price. We can’t wait for our next visit.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden treasure
Wonderful place to stay. Would definitely be going back. Great staff, great food and lovely ambience. Room was lovely. En-suite bathroom needed some TLC and when mentioned had a very positive response. Great stay overall.
Stayed 1 night in Nov 2021

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay.
Everything was wonderful. Fire side chilling, food was wonderful and reasonable, the staff were great, countryside was idyllic. We loved everything about it.
Stayed 2 nights in Oct 2021

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Little Gem
What a little gem of a place this is. The staff couldn't have been more accommodating, and the pub, room and restaurant were fantastic. We stayed for a wedding nearby, and they were great in allowing us to pick the key up early and leaving our bags in the room. Shame we didn't book in for Sunday lunch - I would gladly recommend this pub for an overnight stay.
Stayed 1 night in Oct 2021

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, friendly staff. Got back late and everyone so helpful. Comfy bed, fabulous breakfast -definitely looking forward to making another stop :)
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Couldn’t fault it
Sarah the manager was very nice and very accommodating she couldn’t do enough for me she is a credit to the establishment Will definitely stay there again I’ll Give the accommodation at the Duke William five stars !!!
Stayed 1 night in Sep 2020

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at the Duke William
As soon as I walked through the door and said I had a resivation I was treated like a local ,the barman asked me did I want a drink straight away,I was then showed my room ,and I was totally delighted with,the staff where so friendly ,and helpful,will definitely go back to this beautiful country hotel
Stayed 1 night in Feb 2020

8/10 Good

Susannah

Liked: Cleanliness, staff & service, property conditions & facilities
One Night Stay - Stormy Feb 2020
Chose this hotel to redeem an award night against. We stayed in the Ramsay room; which didn't suffer any noise from the bar or road as reported for other rooms. Unfortunately it was really windy weather which meant the windows and air vent rattled most of the night - obviously can't expect the hotel to be responsible for the weather, but maybe room for improvement. Shower room was spacious, could do with a freshen up around the shower cubicle trim and the toilet seat lid was a bit 'snap happy'. Staff were nice enough, not overly attentive. Got the impression they know they have a very popular venue. Breakfast was amazing - we had full English and the ingredients were excellent.
Stayed 1 night in Feb 2020

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, relaxed atmosphere and fantastic food
Stayed 1 night in Feb 2020

6/10 Okay

nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous pub, log fire, candles, friendly staff. Had an issue with my dessert which they did add onto the bill but when i complained the next day they happily took off, although this should have been done at the time. If you are looking for a quiet night forget it. You can hear every conversation in your room from the pub downstairs.
Stayed 1 night in Jan 2020