Dear Valued Guest, Thank you so much for taking the time to review your stay with us. I am delighted that you had an awesome stay. Kind regards Calvin

Dear Valued Guest, Thank you so much for reviewing your stay with us. Unfortunately you did not take the time to write some comments and we are there for unable to know what went wrong with your stay. If you can kindly reach out to me at manager@houghtonview.com so we can discuss. Thank you so much. Calvin

Dear Graeme, Thank you so much for reviewing your recent stay with us. I am delighted that you had a spectacular stay. Kind regards

Dear Valued Guest, Thank you so much for your wonderful review. We hope to see you again soon. Kind regards

Dear Phillip. Thank you so much for taking the time to review your recent stay with us. You have however failed to mention that during your stay we were busy maintaning our property, painting and fixing a couple of things and this might have given the impression that the property was dirty as there was a lot of dust around because of the sanding etc. I do apologize about this but it had to be done as we set ourselves a very high standard and we need to uphold this by doing regular maintenance. This is also not something that would have been done if the management was poor or the owner absent as you have mentioned. We have also recently spent a very large amount of money changing furniture in all the rooms to not only refresh the rooms but to enhance all our guest experiences. Again this would not have been done if management was poor as you have mentioned. Art is also a matter of personal taste as we do have artwork, although you did not like if we have been commended but numerous guests for our artwork in the past. Unfortunately I believe that because your booking was last minute and you could only book our very last room at a very good rate and you did not get one of our more Exclusive rooms, you based you review on that on not your actual experience.

Dear Shane, Thank you so much for your spectacular review! I am so delighted that we exceeded your expectations and look forward to welcoming you back again soon. Kind regards Calvin

Dear Natalie, Thank you so much for your awesome review. I am delighted that you had a spectacular stay with us! Kind regards

Dear Valued Guest. Thank you so much for your review! Kind regards

Dear Valued Guest. Thank you so much for taking the time to review your stay with us. I am delighted that you had a spectacular stay with us! Kind regards

Dear Filipa Allen. Thank you so much for your review. I though it necessary to point out your entire stay in my response. This way guests can see what actually happened during your stay and make an informed decision when the want to book with us. Upon your arrival you requested a room upgrade, unfortunately we were fully booked and by the way you reacted when we informed you we were fully booked I knew that this will set the tone for your stay. We never have any objection for upgrading guests if we have availability but you were clearly unhappy that we couldn't offer you an upgrade and this definitely was the major contributor to your review. As for the photos, we have gone through the photos on each platform we advertise on and the photos on each platform is 100% accurate to what is in the room, your claim that the photos is not what you get therefor holds no ground. We have an honesty Bar which you made use of. I have checked your bill and see that you have paid for 8 bottles of water. I cant understand why you mention that there were no bottled water if you consumed water and paid for it. Never has any guest that stayed with us had to drink from the tap unless they chose to. The claim that there was no-one at breakfast is also not possible as breakfast starts 08:00 am sharp. We sign in via a bio-metric system and are thus forced to be here by 08:00. Unless you came down before 08:00 there is no way that there could not have been anyone during breakfast. The day you are mentioning that we didn't have enough space at the pool is correct but not entirely. When you came down we already had 6 guests making use of the pool. I informed you that I will personally see to it that I get more pool loungers. We went above and beyond to borrow two more loungers at a competitor property and we put this out at the pool for you without any hesitation.

Dear Kelly, We are delighted that you enjoyed every aspect of your stay. We sincerely hope we will be able to welcome you back again soon

Dear Mr Tomoko Saho, Thank you so much for your review, however your review does not reflect to what actually happened. You originally booked the Apostles / Mountain View Suite. We at Houghton View Guest House do not assign room numbers and the rooms that GUESTS book online is the rooms that they get, therefor Houghton View Guest House did not out you in Apostles, you booked it and chose to book The Apostles. Our Photos and descriptions are very accurate and all our GUESTS know exactly what to expect before they arrive. The review you posted does not reflect the standards of Houghton View Guest House, and the facts you listed is not the reason that you where unhappy with the room. Upon arrival you requested a sea view room but we where unfortunately fully booked, it is from here where you started to dislike the room