This is a gem boutique hotel in the heart of Cape Town. We stayed 4 nights while visiting the city. The staff was superb, very friendly, easy to communicate with and very responsive. Rooms were clean and very spacious, and the area is safe and walkable, next to restaurants and shops. Highly recommend the Upper Union restaurant right next to the hotel for the superb food and excellent service. The hotel offers several private guided tours to visit the Western Cape region -- Cape of Good Hope tour, City tour, Vineyards tour. Both Charlton and Didier were great drivers / tour guides. Highly recommend it without any reservations!