Carceri Hotels

"very clean room and hotel"

"I booked the best apartment expecting the large windows with iron cast balcony. Instead I'd got 2 very new smaller windows that could only get the San Antonio Basílica view when open. Just came from a 5 Star Hotel at Stress, overlooking lake Maggiore, with 6.000 sq foot spa and high Quality breakfast (from trout, salmon, champagne, you name it!) and a superb staff for less price. I payed expecting the view, quite dessapointed I only got it partially. No need of 2 TV for me. Well located, not the Best place after sunset. The apartment was brand new, not top noch design, housekeping should improve. 5 nights and robes were never changed. Nobody was on site when leaving to help with lugagge, get a taxi to Vicenza or at least wish "have a nice trip". Spending over 200 nights a year touring Europe I would not return to this property."

"Lovely quiet hotel in a convenient spot for all the attractions of Padua. Very comfortable bed!"

"The rooms were clean, but spare with no charm or ambiance. Breakfast was not included although it could be had for a fee. The staff was adequate but not particularly pleasant or helpful. "

"Breakfast was good and parking easy"

"Na"

"This place is made great by the smiling, warm staff! Absolutely everyone was gracious and went out of their way to be welcoming, helpul and kind - truly! A particular shout out to the friendly wait staff at the restaurants, the fabulous (stop you in the hallway to ask if you need more towels) housekeepers and the always helpful and interested front desk. Place is pretty spotless and I loved the palm-like trees --feels like a tropical resort Italian style. Thank you to everyone at the Abano Grand Hotel!"

"Camera familiare molto spaziosa, spazio piscine termali bellissimo "

"This property falls far short of luxury standards—it's more like a dated motel than a 5-star hotel. I suspect it may have been upscale 50 years ago, but there has clearly been no meaningful maintenance or renovation since then. The overall condition is very run-down. Towels had visible holes, the pillow felt like a solid brick, and the bathrobe was in such poor shape that it was off-putting just to look at. The room had no functional temperature control, forcing us to open the windows for any airflow—which unfortunately let in a lot of cigarette smoke from outside, making the space stuffy and unpleasant. Other issues included: A very old, heavily stained couch in the room full of holes. Stained breakfast tablecloths. Outdated physical keys (not electronic key cards) for both the room and the safe—something that feels like a basic necessity in modern hospitality, not a luxury perk. We booked for two nights but checked out after just one. The uncomfortable bedding (especially the rock-hard pillow), unbearable heat, and constant smoke made sleep impossible. Unfortunately, the hotel refused to refund the second night. Overall, this was a disappointing and frankly sad experience for what was presented as a luxury stay."