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Novotel Cardiff Centre

4.0 star property
Travelers can recharge with a delicious breakfast before taking a refreshing swim in the indoor pool at this upscale Cardiff retreat

Choose dates to view prices

Novotel Cardiff Centre, in the heart of the city, offers a spa, Elements restaurant for breakfast, an indoor pool, free WiFi, a coffee shop, and a bar. Guests particularly appreciate the helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is €80
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

7.8 out of 10
Good
(15 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(58 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Located in Cardiff City Centre, a neighbourhood in Cardiff, Novotel Cardiff Centre is near a train station. Cardiff Castle and Cardiff Metropolitan Cathedral of St David are local landmarks, and travellers looking to shop may want to visit St. David's and Capitol Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at Principality Stadium or Utilita Arena Cardiff. Spend some time exploring the area's activities, including golfing. Visit our Cardiff travel guide
Map
Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT

What's nearby

  • D6WYKM Aerial photograph of the Cardiff Motorpoint Arena
    Utilita Arena Cardiff
    6 min walk - 0.6 km
  • Pierhead Building, a Grade One listed building of the National Assembly for Wales in Cardiff Bay, Wales. A Cardiff's landmark taken from Cardiff Bay.
    Cardiff Bay
    15 min walk - 1.3 km
  • Cardiff Castle featuring heritage elements, château or palace and heritage architecture
    Cardiff Castle
    16 min walk - 1.3 km
  • Wales Millennium Centre showing signage, modern architecture and street scenes
    Wales Millennium Centre
    16 min walk - 1.3 km
  • St. David's
    11 min walk - 1.0 km

Getting around

  • Cardiff Queen Street Station
    11 min walk
  • Cardiff International Airport (CWL)
    31 min drive

Restaurants

  • Espresso Bar - John Lewis
    10 min walk
  • Prezzo
    9 min walk
  • Costa Coffee
    9 min walk
  • The Ivy Cardiff
    10 min walk
  • Pret a Manger
    9 min walk

About this property

Novotel Cardiff Centre

Upscale hotel near Principality Stadium
Cardiff Castle is located near Novotel Cardiff Centre, which provides a coffee shop/cafe, a garden and dry cleaning/laundry services. Take some time to relax at the on-site spa. The on-site restaurant, Elements, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a health club.
You'll also find perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • An electric car charging station, luggage storage and a 24-hour front desk
  • Smoke-free property, a front desk safe and a lift
  • Guest reviews give top marks for the breakfast, pool and helpful staff
Room features
All 138 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • LCD TVs with cable channels
  • Wardrobes/cupboards, electric kettles and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Secured parking on site (GBP 24 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • Conference centre (2,259 square foot of space)

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 18.00 per person
  • Airport shuttle fee: GBP 30 per vehicle (one-way)
  • Secured self-parking fee: GBP 24.00 per night
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff

Frequently asked questions

Does Novotel Cardiff Centre have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Novotel Cardiff Centre?

As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at Novotel Cardiff Centre on 23 Mar 2026 start from €80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Cardiff Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Novotel Cardiff Centre?

Self-parking is available for GBP 24.00 per night.

What time is check-in at Novotel Cardiff Centre?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Novotel Cardiff Centre?

Checkout is at noon. Late checkout is available for GBP 10.00 (subject to availability).

Does Novotel Cardiff Centre provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 30 per vehicle applies.

Where is Novotel Cardiff Centre located?

Located in Cardiff City Centre, this spa hotel is within 1 mile (2 km) of University of South Wales, Cardiff Campus, Principality Stadium and Cardiff Bay. Utilita Arena Cardiff and Cardiff Metropolitan Cathedral of St David are also within 10 minutes. Cardiff Queen Street Station is 11 minutes by foot and Cardiff Central Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Cardiff Centre Reviews

8.0

Very good

8.0

Cleanliness

6.0

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 416 out of 1005 reviews
Rating 8 - Good. 289 out of 1005 reviews
Rating 6 - Okay. 167 out of 1005 reviews
Rating 4 - Poor. 90 out of 1005 reviews
Rating 2 - Terrible. 43 out of 1005 reviews

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great room, location and facilities.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ceri

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room. Staff were very welcoming. Had a good stay
Stayed 2 nights in Feb 2026

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities were excellent - gym, pool, steam room, sauna, and spa pool. Staff are nice.
Stayed 3 nights in Jan 2026

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities
Great location and helpful staff
Stayed 2 nights in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff clean rooms clean Hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money w the health spa and gym.
Stayed 1 night in Oct 2025

2/10 Terrible

Lewis

Disliked: Amenities, property conditions & facilities
Poor service and facilities.
Stayed 2 nights in Jan 2026

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, nice staff, good facilities
Stayed 2 nights in Sep 2025

8/10 Good

Meris

Liked: Cleanliness, amenities, property conditions & facilities
Rooms good size, clean and comfy bed. Pool area clean, jacuzzi a little cool but ok. Reception staff not the most welcoming.
Stayed 2 nights in Dec 2025

10/10 Excellent

dubravka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pool, great food, walking distance from the central railway station and the city center, 2 deli markets across the street. Super friendly and helpful staff.
Stayed 5 nights in Oct 2025

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, amenities
Huge room and comfy beds. All staff we spoke to were lovely and helpful. Was a bit noisy in the morning with people leaving their rooms etc...
Stayed 1 night in Nov 2025

8/10 Good

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room (but shower leaked). Friendly staff especially restaurant. Spa was great. Good bar selection (could have been open a bit later tho)
Stayed 1 night in Nov 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Away

Great stay,lovely hotel. Enjoyed the pool and spa facilities
Stayed 2 nights in Jun 2025

8/10 Good

rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cardiff

Lovely hotel, great features, just not the best location
Stayed 1 night in Sep 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent made our stay very comfortable they couldn't do enough
Stayed 1 night in Feb 2025

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean , good location , very friendly staff
Stayed 2 nights in Nov 2024

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, amenities
Staff were lovely, pool and sauna were clean and enjoyable, shower did not drain and upon arrival that the room we booked was not available so were given a different room
Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely & comfortable

The hotel itself is beautiful on arrival, gorgeous decor, the bar/restraunt attached is also stunning. Our room was lovely, bathroom felt new, spacious and so so clean! The bed and pillows were one of the comfiest I’ve ever stayed in. Staff were friendly & happy to help, really lovely hotel. Hope to visit again soon.
Stayed 1 night in Jun 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfortable, hotel was quiet and very clean.
Stayed 1 night in Aug 2024

10/10 Excellent

kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great sized rooms for value

Birthday weekend trip, had a lovely birthday treat in the room waiting The room was nice and big Separate bath and shower is nice and mini fridge The shower leaked a bit so soaks bathroom floor which was only annoyance of the room We used the gym and pool A family allowed their young children in/out the steam room which I felt was not appropriate as letting all the steam out but no staff around to report. Reception staff were lovely and welcoming We had G&T at the bar and the bar staff were friendly and enthusiastic Overall a really nice stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Coreena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa and friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Hiren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay here. Good hotel with decent breakfast and pool
Stayed 1 night in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be useful for all reception staff to be familiar with the buses etc for people without a car. Also the map of Cardiff is really incomprehensible added to which reception needs to be able to read the map fro guests. The catering staff were very efficient and helpful
Stayed 3 nights in Aug 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality hotel, room warm and comfortable. Lovely breakfast and very friendly and helpful breakfast staff.
Stayed 2 nights in Sep 2024