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The Parkgate Hotel

4.0 star property
Escape into luxury at this upscale hotel near the heart of Cardiff’s historic attractions.

Choose dates to view prices

The Parkgate Hotel, located close to Cardiff Castle and St. David's Hall, offers a luxurious retreat with a coffee shop/cafe, bar, dry cleaning/laundry services and an on-site spa where you can unwind with massages or body wraps. With great dining options including The Sorting Room brasserie and gym to keep you active during your stay.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is €119
includes taxes & fees
18 Jan - 19 Jan

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room

In-room safe, laptop workspace, free WiFi, bed sheets

Double Room

9.6 out of 10
Exceptional
(65 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Private bathroom
Hairdryer
Electric kettle
In-room safe
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Standard Double or Twin Room

9.4 out of 10
Exceptional
(25 reviews)

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hairdryer
Electric kettle
In-room safe
Mobile key entry
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hairdryer
Electric kettle
In-room safe
Mobile key entry
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Junior Suite

Deluxe Junior Suite

Deluxe Junior Suite

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Bathrobes
Hairdryer
Electric kettle
In-room safe
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Separate bedroom
Separate bath and shower
Private bathroom
Bathrobes
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Separate bath and shower
Private bathroom
Bathrobes
Hairdryer
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Single Sofa Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Separate bedroom
Bathrobes
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hairdryer
Electric kettle
In-room safe
Mobile key entry
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Twin Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hairdryer
Electric kettle
In-room safe
Mobile key entry
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Junior Suite

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Bathrobes
Hairdryer
Electric kettle
In-room safe
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located in Cardiff City Centre, The Parkgate Hotel is in a walkable area in Cardiff with great shopping. Notable landmarks in the area include Cardiff Castle and Caerphilly Castle, and travellers wishing to experience a bit of culture can try Wales Millennium Centre. Looking to enjoy an event or a match? See what's going on at Principality Stadium or Utilita Arena Cardiff. Guests love the hotel's central location.
Visit our Cardiff travel guideOpens in a new window
Map
Westgate Street, Cardiff, Wales, CF10 1DA

What's nearby

  • Cardiff Castle - 5 min walk - 0.4 km
  • Bute Park - 5 min walk - 0.4 km
  • Utilita Arena Cardiff - 8 min walk - 0.7 km
  • Cardiff University - 15 min walk - 1.3 km
  • Cardiff Bay - 16 min walk - 1.3 km

Getting around

  • Cardiff Central Station - 7 min walk
  • Cardiff International Airport (CWL) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Coffee #1 - ‬2 min walk
  • ‪Black Sheep Coffee - ‬2 min walk
  • ‪The Cottage - ‬2 min walk
  • ‪BrewDog Cardiff - ‬3 min walk

About this property

The Parkgate Hotel

Upscale hotel near Principality Stadium
Located close to Cardiff Castle and Utilita Arena Cardiff, The Parkgate Hotel provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Treat yourself to a body wrap, a manicure/pedicure or a deep-tissue massage at the on-site spa. Be sure to enjoy a meal at The Sorting Room, the on-site brasserie. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), massage treatment rooms and a banquet hall
  • A 24-hour front desk, 3 meeting rooms and a front desk safe
  • Guest reviews speak highly of the dining options, breakfast and overall value
Room features
All 169 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Extra amenities include:
  • Wardrobes/cupboards, electric kettles and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Sorting Room

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 28.00 for adults and from GBP 14.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

Frequently asked questions

Is The Parkgate Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Parkgate Hotel?

As of 16 Jan 2026, prices found for a 1-night stay for 2 adults at The Parkgate Hotel on 18 Jan 2026 start from €118.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Parkgate Hotel?

This property doesn't offer parking.

What time is check-in at The Parkgate Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The Parkgate Hotel?

Checkout is at 11:00 AM.

Where is The Parkgate Hotel located?

Located in Cardiff City Centre, this spa hotel is within a 10-minute walk of Principality Stadium, Cardiff Castle and Utilita Arena Cardiff. Cardiff Bay and Cardiff University are also within 1 mi (2 km). Cardiff Central Station is 7 minutes by foot and Cardiff (CFW-Cardiff Train Station) is 7 minutes.

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Reviews

The Parkgate Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1360 out of 1758 reviews
Rating 8 - Good. 239 out of 1758 reviews
Rating 6 - Okay. 103 out of 1758 reviews
Rating 4 - Poor. 33 out of 1758 reviews
Rating 2 - Terrible. 23 out of 1758 reviews

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice and clean, staff were all friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Luxury five star rooms and service great place to stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and lovely staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Large room, great location!
Stayed 2 nights in Dec 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, well ran with brilliant friendly, helpful staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Hannah

Friendly and professional staff, comfortable and spotlessly clean room.
Stayed 1 night in Dec 2025

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay, good central location, junior suite was nice and breakfast was good. Will return
Stayed 1 night in Jan 2026

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay beautiful hotel breakfast amazing staff lovely thankyou
Stayed 1 night in Nov 2025

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms in a good location
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Excellent breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Eleanor

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and bathroom. Great location for going out in Cardiff.
Stayed 1 night in Nov 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, lovely public spaces, excellent food and wonderful staff. Consistently top-notch and fantastic value for money for a hotel of this high standard
Stayed 2 nights in Oct 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Nov 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean and comfortable hotel in a fantastic location. Staff was courteous and helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Room was exceptional - clean, quiet and very roomy. The staff were friendly and couldn’t do enough to assist. Cocktails were tasty too. Would definitely stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel & lovely staff
Stayed 1 night in Sep 2025

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities
The bed and pillows were so comfortable, great nights sleep. Lovely, spacious room. Very good breakfast. Staff were very helpful and friendly.
Stayed 1 night in Nov 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great style in good central location
Stayed 1 night in Sep 2025

8/10 Good

Ganaa

Liked: Cleanliness, property conditions & facilities
The hotel was nice. The cleanliness was good, and it was strange that the spa required an additional fee even for guests staying at the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is excellent and the facilities impressive. The restaurant is outstanding. Try the lamb
Stayed 3 nights in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay - we had a little problem with the room (which could have happened anywhere anytime) but the staff were incredibly accommodating and keen to ensure we were well looked after. Thank you 👍
Stayed 2 nights in Nov 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Very helpful staff. Great location
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect—just a short walk from the main attractions. Breakfast had plenty of variety and was delicious. Everything felt well cared for and relaxing. We’ll definitely return on our next visit and highly recommend this hotel to others.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel in a great location

The hotel feels luxurious whilst also friendly. Our room (junior suite) was amazing, very spacious and quiet. The bed was super comfy and the bathroom was large with a bath too!. Location - couldnt ask for better. We will be definately returning.
Stayed 1 night in Oct 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heart of Cardiff

Great stay at luxury hotel in the heart of Cardiff! Very walkable with many dining options!
Stayed 4 nights in Sep 2025